Reviews of Golden Hotel
229 Riccarton Road, Riccarton, 8041 Christchurch, New Zealand
#3 of 151 hotels in Christchurch
Guests' ChoiceReview score
Based on 717 hotel reviews
9.3Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.3
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Facilities
9.5
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Staff
9.6
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Value for money
9.3
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Free WiFi
9.3
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Reviewed: 13 May 2024
Aaron
New Zealand15 reviews1 helpful vote9.0“Good value for money”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
No issues
Clean and tidy
Stayed in May 2024
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Reviewed: 10 May 2024
Richard
New Zealand40 reviews10“Absolutely awesome and thanks to the gentleman who came out and defrosted my windscreen at 7am that’s a first in all my”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Good location
Stayed in May 2024
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Reviewed: 8 May 2024
Eek1
New Zealand61 reviews2 helpful votes10“This is the best accommodation I have stayed in.”- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
This was an excellent experience - no improvements required.
The attention to detail and high quality of furnishings and linen was wonderful - I had a great stay and will definitely be back in future. I also appreciated the free upgrade to a larger room.
Stayed in May 2024
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Reviewed: 5 May 2024
Lisa
New Zealand13 reviews10“Wonderful Stay!”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
This is the second time I’ve stayed at Golden Hotel and I absolutely love it. Kind, helpful staff, beautiful room, gorgeous bathroom, great cafe, perfect location. I’ll certainly be staying again. Many thanks.
Stayed in May 2024
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Reviewed: 30 April 2024
Peter
New Zealand41 reviews6 helpful votes8.0“Hotel is very clean nd”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 3 nights
I found trying to use the TV so confusing and annoying I gave up and didn’t try again during my 3 night stay. Would like to see a simpler system and Sky as well
Stayed in April 2024
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Reviewed: 22 April 2024
Juliana
Australia4 reviews2 helpful votes9.0“Very nice small hotel in Christchurch for your work trip”- • Business trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 5 nights
friendly staff, quiet, cleaned, amazing shower
Stayed in March 2024
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Reviewed: 18 April 2024
Shiela
New Zealand2 reviews9.0“comfortable to stay and near to wherw we wanted to go”- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 4 nights
- • Submitted via mobile
good location, helpful staff, free parking is a plus
Stayed in March 2024
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Reviewed: 13 April 2024
Justyn
New Zealand1 review10“Awesome as”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Car parks were too close together
Will stay here again multiple times as enjoyed the friendliness and good English for the guy who checked me in
Stayed in April 2024
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Reviewed: 12 April 2024
Steph
New Zealand1 review8.0“Great place to stay near the university”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Staff were super helpful. Property was modern and clean.
Stayed in February 2024
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Reviewed: 11 April 2024
Pete
New Zealand16 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in March 2024
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Reviewed: 9 April 2024
Mcdonald
New Zealand3 reviews8.0Very good- • Business trip
- • Family with young children
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Traffick noise
Very comfy bed.
Stayed in April 2024
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Reviewed: 4 April 2024
Ellen
United Kingdom2 reviews10“Well informed helpful staff, beautiful and exceptionally clean”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
It was immaculately clean, the staff were very friendly, helpful booking taxi etc…very polite .
Stayed in April 2024
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Reviewed: 1 April 2024
Issa
New Zealand8 reviews1 helpful vote10“This is the second time we booked in here. Always had a good stay and surely on our next visit to Christchurch we’ll bo”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
None
Clean, location and nice staff
Stayed in April 2024
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Reviewed: 1 April 2024
Perry
Canada14 reviews1 helpful vote9.0“We really enjoyed our stay at this lovely hotel.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Water leaked from under the shower door.
The room was lovely (recently updated?) with kitchenette and small sitting area. Bathroom was modern and clean. Parking directly outside our unit was very handy. We had a delicious breakfast at the onsite cafe. The staff were very friendly and helpful.
Stayed in March 2024
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Reviewed: 1 April 2024
Royston
New Zealand17 reviews10“Modern and comfy with the bonus of EV charging”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and modern with a comfy bed. EV charging.
Stayed in March 2024
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Reviewed: 1 April 2024
Thi
Australia8 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
Nice place with great Cafe down stairs. Good location
Stayed in March 2024
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Reviewed: 30 March 2024
Luyao
New Zealand1 review1 helpful vote8.0“Great service of the hotel”- • Leisure trip
- • Solo traveller
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
I noticed that the toilet paper had been used before my check-in, which made me feel quite uncomfortable.
I want to express my gratitude for the exceptional service provided by the staff during my stay. The gentleman who assisted me during check-in was extremely helpful and attentive. Although my room fridge was missing milk, the night staff promptly brought six packs to my room, going above and beyond to ensure my comfort. Not only did he provide excellent service, but he also offered valuable recommendations for Christchurch attractions and helped me with my room TV, demonstrating patience and professionalism throughout. Even during my early morning checkout, around 4 a.m., the reception gentleman graciously assisted me, despite it being outside of regular hours. I truly appreciate his dedication and hospitality, making my stay more enjoyable. A big thank you to the reception gentlemen for his outstanding service.
Stayed in March 2024
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Reviewed: 29 March 2024
Graeme
New Zealand10 reviews9.0“Definitely would stay again. Worked fantastic for our group. Everyone was pleasantly surprised.”- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 1 night
Communication over room style changes could have been better executed, but were explained in the end and probably worked better for our group. Some of the cafe seating is very uncomfortable and should be replaced.
Well-situated, with well appointed, quiet and comfortable rooms. Everything clean and impeccable. Quaint and delightful cafe on the ground floor.
Stayed in March 2024
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Reviewed: 28 March 2024
Letitia
New Zealand5 reviews9.0“Fantastic”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
I can not fault it all.
This is my second time staying at the Golden Hotel and it did not disappoint. Staff are so friendly and welcoming, my room was spotless, the off street car parking is great. Rooms are a decent size, bathroom is sleek and modern with plenty of space and towels etc. There were 2 arm chairs as well as a desk, and the kitchenette was well appointed. Plus having a cafe on site makes it easy to grab a delicious coffee and food.
Stayed in March 2024
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Reviewed: 27 March 2024
Eva
New Zealand3 reviews10“Brilliant in Christchurch”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Lovely new hotel close to Riccarton mall. We were greeted by friendly gentleman and the check in was quick and hassle free. Found our room on third level with lovely clean carpet in the hallways, tastefully decorated with plants and paintings Our room was clean with comfortable bed and nice kitchenette but the highlight would definitely be the bathroom with amazing huge shower Being a huge coffee lover I popped for a coffee in the hotel cafe first thing at the morning which was so yummy that I had to get an other one for the roadie We will definitely stay here again on our next visit in Christchurch, thank you so much for having us
Stayed in March 2024
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Reviewed: 25 March 2024
Erica
New Zealand7 reviews9.0“Just hassle free and would use this Hotel each time I am i Christchurch”- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 2 nights
Nothing to put here
Breakfast each morning was delicious , beds very comfortable and location great for my destinations
Stayed in March 2024
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Reviewed: 24 March 2024
Molly
New Zealand4 reviews8.0“Lovely staff and comfortable rooms for a short stay.”- • Leisure trip
- • Group
- • Two-Bedroom Suite
- • Stayed 2 nights
Loved the location and the staff were very accommodating to our needs.
Stayed in February 2024
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Reviewed: 22 March 2024
Wells
New Zealand1 review10“Great location and room”- • Business trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
Just the bed being a little firm.
Booked it late, and they were very nice to offer an up grade for myself and my Granddaughter giving us a bed each, this was very helpful for a better sleep, I did find the beds a little firm for me, but overall the room was lovely.
Stayed in March 2024
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Reviewed: 14 March 2024
Jong
Malaysia3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The whole concept is very modern and new. The bed is very comfy.
Stayed in March 2024
