10 Tryon Street, 3043 Rotorua, New Zealand
#37 of 81 hotels in Rotorua
Guests' ChoiceBased on 4172 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 15 May 2024
Kerry
AustraliaNo problems
Great location near geothermal area; spacious and comfortable room; excellent meal at onsite restaurant
Stayed in May 2024
Reviewed: 15 May 2024
Thakur
New ZealandStaff was rude
Stayed in May 2024
Reviewed: 14 May 2024
Scilla
United KingdomPool, facilities for children and variety of good food
Stayed in May 2024
Reviewed: 12 May 2024
Shane
New ZealandA poo in the pool wasnt cool- not the hotels fault but maybe some huge signs telling people its not ok to poop in the pool would help.
Room was nice. Pool was awesome-kids loved it
Stayed in May 2024
Reviewed: 12 May 2024
Joanne
New ZealandIt said on the website it had been refurbished but it was very shabby especially in the hall ways. Very old carpet, chips out of the doors and walls and peeling paint
The pool area was good but the spas could be open a bit later than 9.30pm
Stayed in May 2024
Reviewed: 12 May 2024
Gholam
New ZealandNice and clean environment
Stayed in May 2024
Reviewed: 12 May 2024
Gelyn
PhilippinesNothing
Everything
Stayed in May 2024
Reviewed: 10 May 2024
Tia
New ZealandBed wasn’t too comfortable
Buffet and staff
Stayed in May 2024
Reviewed: 10 May 2024
Phong
New ZealandNone
Good
Stayed in May 2024
Reviewed: 10 May 2024
Kevin
New ZealandBathroom was a little tired but it was sufficient
Staff were great, especially the restaurant staff. Food in the restaurant was very good
Stayed in May 2024
Reviewed: 8 May 2024
Klara
New ZealandJust that the hotel is not located in the center, however it is next to Whakarewarewa maori living village which is quite handy.
The hotel was very comfortable, clean and room looked very new, enough parking even on a very busy day (wedding). Great bonus is the warm pool and two hot tubs outside. Didn't have food so can't comment on that. Overall very good.
Stayed in May 2024
Reviewed: 7 May 2024
Cristel
New ZealandDoesn’t change the bed sheets and pillow cases also doesn’t vacuum
Its the free dine for kids
Stayed in May 2024
Reviewed: 3 May 2024
Jonathan
New ZealandOur room was extremely dusty! There was dust on the wall
Play area for the kids
Stayed in May 2024
Reviewed: 2 May 2024
Stephanie
United KingdomSeems to be a very family friendly place to stay - pool and hot tubs were heaving with kids the entire time we were there. Not a problem per se, but maybe choose somewhere else if you don’t like kids! Could have just been because it was school holidays though.
Great location in Rotorua, not far from the town. Spacious, clean and pleasant room and bathroom. Comfy bed. Nice staff. Handy that they had laundry facilities. Pool and hot tubs looked great although we didn’t actually get chance to use them.
Stayed in April 2024
Reviewed: 2 May 2024
Daniel
United StatesThe location was very convenient.
Stayed in April 2024
Reviewed: 1 May 2024
Derek
New ZealandVery small bathroom space, bed was not too comfortable, definitely not worth the price you pay
Clean and tidy
Stayed in May 2024
Reviewed: 1 May 2024
Steven
United KingdomLovely pool and facilities
Stayed in May 2024
Reviewed: 1 May 2024
Vicky
New ZealandLimited car park spaces
Stayed in April 2024
Reviewed: 1 May 2024
Miguel
AustraliaTo noisy ,with a lot of kids running around at 10.00 at nigth,running in the corredors and to much noise in general.
The location was handy ,near some attractions.
Stayed in April 2024
Reviewed: 30 April 2024
Wahine
New ZealandOur room was abit far , but still worth it!
The staff were so nice!
Stayed in April 2024
Reviewed: 29 April 2024
Yu-tzu
New ZealandBed too soft
24h reception
Stayed in April 2024
Reviewed: 29 April 2024
Anna
New ZealandNo housekeeping. Had to ask to have towels changed/ coffee replaced etc, we stayed 3 nights and no one came to vacuume or clean the entire time
The pool!
Stayed in April 2024
Reviewed: 29 April 2024
Mehluli
New ZealandWe booked for 4 guests and each day they replenished only 3 towels, so we always had to ask for extras or grab some from the pool towel room.
The pool was good fun for the kids.
Stayed in April 2024
Reviewed: 29 April 2024
Chris
New ZealandI really couldn't find anything wrong for what we paid for the room and food etc.
My daughter loved the pool. In fact she wanted to stay an extra night. Room was perfect for what we needed and clean. Excellent staff throughout the premises. We're definitely looking to coming back
Stayed in April 2024
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