Carroll Street, 3948 National Park, New Zealand
#19 of 24 hotels in National Park
Guests' ChoiceBased on 770 hotel reviews
7.4Cleanliness
7.8
Comfort
7.8
Location
8.7
Facilities
7.4
Staff
7.7
Value for money
8.2
Free WiFi
6.1
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End of dialog contentReviewed: 1 May 2024
Williams
New Zealand.
Great value for money with the Ruapehu Unit. Most impressed, everything we needed and nothing we didn't. Would definitely use again
Stayed in April 2024
Reviewed: 25 April 2024
George
AustraliaThis was the perfect location to overnight after checking out the local mountain drives and ski-resorts. Very cute railway station and a very special shout-out to the staff at the National Park Hotel (Thanks for putting on all of that 70's content...AND fire-lighting). Would love to mention you by name, but not sure whether you would want that. Anyway, thank you ALL for the memory.
Stayed in March 2024
Reviewed: 21 April 2024
Dorothea
New ZealandWould have liked to see a face when we arrived.
Slept very comfortable.
Stayed in April 2024
Reviewed: 20 April 2024
Vikki
New ZealandStaff attitude
Location
Stayed in March 2024
Reviewed: 1 April 2024
Icaro44
New ZealandThe Internet is pretty bad
I liked the location, the comfort of the room and the cleanliness
Stayed in April 2024
Reviewed: 17 March 2024
Chelsea
New ZealandThe main light in the room had a decorative exposed filament bulb but this was very dim and made it difficult to see in the room at night.
Good value for money, room was clean.
Stayed in March 2024
Reviewed: 17 March 2024
Adelaide
AustraliaHeard voices in the corridor (early hikers), but appreciated the signs from management stating it was a quiet area.
Comfy, good location. Awesome burger van within walking distance. Good parking.
Stayed in March 2024
Reviewed: 17 March 2024
Tama
New ZealandWas expecting to be met by some one when arriving. Couldn't fi d wY around to our room.
Stayed in March 2024
Reviewed: 14 March 2024
Cameron
AustraliaThe kitchen was ok but some of the utensils were a bit tired and the owner uses half the kitchen all to himself which would be an issue if everyone needed to cook their meals.
The facilities were ok. The laundry and drying room could do with an update but all very useable.
Stayed in January 2024
Reviewed: 12 March 2024
Jenna
FinlandThe service in this lodge is very poor. I tried to call them several times several days before my arrival to ask some questions, but they won't answer the phone and definitely won't call you back, even though they promise to do so in their voice mail. When we arrived, there was no parking space on the parking lot due to people parking very poorly on top of the lines. The receptionist didn't care about this at all, just said we need to park our car somewhere. Our booking was also not found at first and it felt like the receptionist blamed us on it. Eventually he apologized, after realizing it wasn't our fault. Cleanliness in the room wasn't amazing, I recommend not to look under your bed!! You can find a lot of garbage and clothes and things from there. You can also feel the strings of the bed when sleeping...
Good common areas! Good kitchen, clean toilets and showers, and nice calm vibe.
Stayed in March 2024
Reviewed: 10 March 2024
Nike
New Zealandno towel in the room, even though this was advertised. I had to dry off with a shawl. The walls were rather thin so I could hear some neighbours late at night and some others really early (4am) in the morning. I thought the room was pretty expensive for a solo traveler.
Kitchen was nice with a lot of utensils, a fridge, and a cosy couch and table. Room was clean, had heating and sufficient blankets. The bed was super comfy. Late check-in was fine.
Stayed in March 2024
Reviewed: 3 March 2024
Judy
United KingdomRoom slightly on small side and walls quite thin so you could hear other noisy guests
Handy for Tongariro crossing. Basic but clean and well equipped. Great living room area with dvds
Stayed in February 2024
Reviewed: 1 March 2024
Lesley
AustraliaThere seemed like a lot of excess items on the kitchen benches & food left in the fridges. Do the fridges get cleaned out?
Proximity to Tongariro plateau walks
Stayed in March 2024
Reviewed: 23 February 2024
Judith
United KingdomBanging doors! Especially early morning.(probably early risers going out on the mountain trails) Place is a bit 'tired' looking. A kettle in the room would have been a good addition.
Location, and access to beautiful places. The cost for the night was very reasonable. Communal kitchen was adequately equipped, although small Close to places to eat out.
Stayed in February 2024
Reviewed: 20 February 2024
Christian
United KingdomThe building clearly is showing its age and could do with renovations. The showers were quite old.
Clean and well maintained place to stay with ample facilities and good caring staff members on hand to help.
Stayed in January 2024
Reviewed: 20 February 2024
Winnie
New ZealandFree WiFi not working as promoted, which is one of the major reason we choose to stay here.
Very comfortable and clean. Great location. Home feeling. Suitable for couple or retired people, very quiet, not for young people.
Stayed in February 2024
Reviewed: 17 February 2024
Rosanna
New ZealandThe lodge is great value for money, cheap and cheerful with great kitchen facilities , a nice communal lounge clean and tidy rooms.
Stayed in February 2024
Reviewed: 10 February 2024
Heera
New ZealandNo encounter with staffs at all and very week wifi connection.
Location and was very affordable compare to other motels nearby.
Stayed in February 2024
Reviewed: 8 February 2024
Lekswee
New ZealandOur room was clean and tidy. WiFi was good. The staff was approachable and helpful. The lodge is also walking distance to Four Square.
Stayed in February 2024
Reviewed: 7 February 2024
Alex
New ZealandIt's a little worn here and there but I think it is reflected in the price. So, all good.
Nice simple place in National Park, with clean rooms, bathrooms, shared kitchen and friendly obliging staff.
Stayed in February 2024
Reviewed: 1 February 2024
Yu-shan
Hong KongWifi didn’t work
Good location Clean good budget choice
Stayed in January 2024
Reviewed: 29 January 2024
Noemi
New ZealandThere were minor things like the tap leaking, shower didn’t drain and missing bathroom shelves. But overall it didn’t matter much
It was very nice with dim lights and dried flowers everywhere. Lots of lounges and kitchens. Loved the atmosphere, music was played in the carpark in the mornings, we danced to it with my daughter. Baby friendly 😊
Stayed in January 2024
Reviewed: 29 January 2024
Lynne
New ZealandSmall kitchen
Quiet bedrooms. Clean bedding. Toiletries provided
Stayed in January 2024
Reviewed: 29 January 2024
Cecilia
AustraliaDidn't see any staff on site above in arrival and departure, only notes left on reception desks.
They have a big and comfortable lounge/games room.
Stayed in January 2024
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