32 Mawhera Quay, 7805 Greymouth, New Zealand
#26 of 31 hotels in Greymouth
Guests' ChoiceBased on 1187 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.1
Staff
9.1
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 14 May 2024
Bernadette
United KingdomHotel outside needs a little tlc.
Comfortable bed, spacious room and staff were lovely. When we came down to breakfast, the staff were trying to deal with a large group of Japanese tourists, some of whom did not see why they had to come down to breakfast at their allocated time and then decimated the buffet breakfast while other guests were trying to get food. The staff handled it very well and with great patience ( it was like herding cats) The chef brought us over croissants, as twice fresh ones had been brought out and were immediately taken by the large group. Overall a lovely stay.
Stayed in May 2024
Reviewed: 13 May 2024
Courtney
New ZealandNothing
So close to the train station. Staff were excellent. Bed was super comfortable.
Stayed in May 2024
Reviewed: 10 May 2024
Robin
New ZealandRoom lovely and clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Su
SingaporeIt would have been nice to have cooking functionality, but very small issue, overall it was a good stay
Great stay. The room was very comfortable and functional. Beds and toilet were clean, tv and wifi were excellent.
Stayed in May 2024
Reviewed: 5 May 2024
Stewart
New Zealandnothing
was good stay
Stayed in May 2024
Reviewed: 1 May 2024
Adam
New ZealandRoom was renovated it was smelly
Two twin queen size bed
Stayed in April 2024
Reviewed: 30 April 2024
Lorraine
New ZealandExplaining what continental breakfast contained!
Too long wait until breakfast arrived Plus confusion over extras. Ordered continental then asked do we want fruit yoghurt toast. Should be explained what comes with continental Actually it was delicious so extras so so unnecessary 😢
Stayed in April 2024
Reviewed: 29 April 2024
Jean
New ZealandThe staff were really friendly and the location was good.
Stayed in April 2024
Reviewed: 28 April 2024
Meg
New ZealandA menu of the restaurant in our room would have been helpful
We loved everything.
Stayed in April 2024
Reviewed: 28 April 2024
Bimal
IndiaQuality of interior
Location
Stayed in April 2024
Reviewed: 26 April 2024
Buckland
AustraliaWe arrived rather late, not having to get a taxi but a shuffle bus drove us there, which we appreciated, also the shuffle bus to take us to the international platform next morning. A king size bed!
Stayed in April 2024
Reviewed: 25 April 2024
Lynsey
United KingdomMain entrance is not attractive (bins etc). Definitely lacked street appeal. Inside gorgeous though.
Ample on site car parking, clean, comfy beds, great shower and friendly helpful staff.
Stayed in April 2024
Reviewed: 25 April 2024
Tom
New ZealandOutside needs a tidy up
Stayed in April 2024
Reviewed: 22 April 2024
Sue
New ZealandNothing
Central location
Stayed in March 2024
Reviewed: 21 April 2024
Milena
AustraliaThe rooms and beddings were super clean. Rooms spacious, free parking. We can see that there is a serious renovation going on, but it didn't disturb us.
Stayed in April 2024
Reviewed: 21 April 2024
Michele
AustraliaFriendly staff
Stayed in April 2024
Reviewed: 16 April 2024
Stephanie
AustraliaWe had spasmodic difficulty getting hot water for the shower. Single floor fan in the room was inadequate, ceiling fan would have been better. Restaurant closed both times we went to use it due to staff shortages.
Easy access for wheelchair, excellent equipped bathroom, very comfy bed.
Stayed in March 2024
Reviewed: 15 April 2024
Angela
New ZealandThe check in lady had a slightly sarcastic humour.... hard to know which way to take it.
The restaurant was closed for dinner the night we stayed, but luckily, we had made other arrangements. We did have breakfast there and it was lovely, we particularly like the toast - buttered and fried, yum! The staff in the restaurant were lovely. The beds were comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Peter
New ZealandFriendly and good location
Stayed in March 2024
Reviewed: 13 April 2024
Brian
United KingdomNot inspiring building.
Good food, pleasant helpful staff.
Stayed in March 2024
Reviewed: 11 April 2024
Clare
United KingdomThe bathrooms a little tired, and some noise from fire fighters training on the stairs.
Some improvements to upgrade the rooms have been made. And reasonably good view.
Stayed in April 2024
Reviewed: 11 April 2024
Sarah
United KingdomNothing
Not a huge hotel but smart, comfortable and super-clean with friendly efficient staff
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomThe outside of the building appears run down and doesn't do justice to how good this hotel actually is.
Very close to the train station. We had a large and airy room. The food was amazing and served promptly.
Stayed in April 2024
Reviewed: 4 April 2024
Fay
Australia2 of our bathroom towels had stains on them.
Friendly staff. Close to the station. Water available from dispenser in foyer.
Stayed in March 2024
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