32 Mawhera Quay, 7805 Greymouth, New Zealand
#27 of 32 hotels in Greymouth
Guests' ChoiceBased on 1216 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.1
Staff
9.1
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 30 January 2024
Howard
United KingdomNo restaurant on Mondays! For a hotel this is unacceptable - guests need feeding on Mondays just as much as any other day. On our previous stay we ate in the restaurant, and jolly good it was too. Lack of staff is a weak excuse - the management need to get this sorted. For this reason, my score this time is 7 rather than the 8 two days ago. Parts of the property are a bit tired and worn, but this didn’t detract from our stay. A final point is the lack of air conditioning. Seeing as even quite budget motels provide this, the Copthorne should do so too.
Clean and comfortable large room. We had stayed the night before last, and in the intervening day had travelled to Christchurch on the TranzAlpine train. The hotel kindly allowed us to leave the car for that interim day and night.
Stayed in January 2024
Reviewed: 28 January 2024
Howard
United KingdomNothing to dislike. The town itself is not particularly interesting - it was probably in its prime 100 years ago!
Clean and comfortable. A spacious room. Good restaurant. Close to the Transalpine railway station. Hotel allowed us to stay in their carpark whilst we made a trip to Christchurch, returning the next day.
Stayed in January 2024
Reviewed: 27 January 2024
Anina
New ZealandLack of air conditioning, got so hot and stuffy in the room!
Great beds, very comfortable. New renovation, very clean.
Stayed in January 2024
Reviewed: 27 January 2024
Melanie
New ZealandNothing
Convenient to town, great staff, easy parking.
Stayed in January 2024
Reviewed: 26 January 2024
Stephen
New ZealandHotel is dated and the street appeal is poor. Decided to not dine in house as there is no vibe.
Comfortable room in the middle of yown
Stayed in January 2024
Reviewed: 25 January 2024
Piatarihi
New ZealandNo air conditioning, though there was a fan. Husband didn't like sharing a balcony, not enough privacy
Great Location, lovely views, lovely reception lady
Stayed in January 2024
Reviewed: 23 January 2024
Shirley
United KingdomBed was too squashy and soft. Sucked you in and held you.
Friendly, helpful, smiley staff. Very clean room. Exemplary evening meal in the restaurant. Manager Ahora Matthews went above and beyond in her service.
Stayed in January 2024
Reviewed: 23 January 2024
Martin
United KingdomThe shower room is compact, no towel rail. No air conditioning.
Close to town centre. Good sized, comfortable rooms.
Stayed in January 2024
Reviewed: 22 January 2024
Denise
United StatesVery friendly staff. They were also helpful in a non hotel related issue
Stayed in January 2024
Reviewed: 20 January 2024
Renee
New ZealandNo air conditioning. Shared balcony- person in next room was constantly smoking and we had to keep closing the door and windows to keep smoke smell out. Outside of building and adjacent buildings belonging to hotel need a huge refurbishment.
Great location. Nice comfortable room.
Stayed in January 2024
Reviewed: 19 January 2024
Craig
CanadaAll is good
Location
Stayed in January 2024
Reviewed: 18 January 2024
Sarah♡nz
New Zealandsome parts were old and dated like outside balcony area.
Great location, staff were lovely and helpful, inside was nicely renovated
Stayed in January 2024
Reviewed: 15 January 2024
Mark
United KingdomThe dining room was pretty grim.
Our room was great with a view over the river.
Stayed in January 2024
Reviewed: 14 January 2024
Bruce
New ZealandN/A
The room we stayed in had the balcony which faced the river and rgw views were great,
Stayed in January 2024
Reviewed: 14 January 2024
David
New ZealandNo air conditioning
Location and River view good. Staff friendly and helpful Good facilities
Stayed in January 2024
Reviewed: 13 January 2024
Chris
United KingdomExterior of building needs attention.
Didn’t do breakfast, but, evening meal was good.
Stayed in January 2024
Reviewed: 13 January 2024
Tracey
New ZealandRoom was very hot
Great location, clean and very friendly staff
Stayed in January 2024
Reviewed: 12 January 2024
Leslie
United KingdomNot a great choice of TV stations.
Close to the station, on the river, and a large comfortable room.
Stayed in January 2024
Reviewed: 12 January 2024
Slowley
New ZealandLocation to shops and restaurants and the view of the River were excellent. Clean and light room, well set out. Restaurant staff were very accommodating.
Stayed in January 2024
Reviewed: 10 January 2024
Rochelle
New ZealandOne light bulb out in the bathroom, no air conditioning, shower water went hot and cold at night.
Right in town, easy to walk to and from
Stayed in January 2024
Reviewed: 10 January 2024
Kelly
New ZealandShower had no pressure and took a long time to get hot, then was very hard to get temperate right. ‘Balcony’ was not too flash.
Lovely staff, very clean, comfortable bed, great views
Stayed in January 2024
Reviewed: 7 January 2024
Tracey
New ZealandRoom was clean and comfortable with all requirements considered. Having spent 8 days travelling South Island this was bar far the best breakfast! Cooked really well and served with a smile!
Stayed in January 2024
Reviewed: 3 January 2024
Genevieve
United KingdomI didn't like that there was no aircon...and no window. We had to leave the door open which had a shared balcony with someone who left socks and undies out to dry ...gross Also no bikkies for my cuppa. Usually rooms have bikkies.
I liked the location and the food in the restaurant. The fridge was a welcome addition.
Stayed in January 2024
Reviewed: 1 January 2024
Prince
New ZealandRoom could have more facilities. Air conditioning is must required especially when you are staying on Level 6 in Summer. Secondly, good ventilation ia required in the toilets/bathrooms.
Staff and location were excellent.
Stayed in December 2023
Reviewed: 29 December 2023
Stephanie
AustraliaVerandah felt unsafe No air conditioning Old facade of building
Beds comfy Location good Had a really food feel/vibe
Stayed in December 2023
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