Reviews of Auckland Airport Kiwi Hotel 3 stars
150 McKenzie Road, Mangere, 2150 Auckland, New Zealand
#183 of 183 hotels in Auckland
Guests' ChoiceReview score
Based on 2011 hotel reviews
6.4Score breakdown
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Cleanliness
6.9
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Comfort
7.0
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Location
8.0
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Facilities
6.7
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Staff
7.8
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Value for money
7.1
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Free WiFi
6.7
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Reviewed: 10 January 2023
Ajanta
New Zealand1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Internet connection was very poor
Room is good and spacious. There is free bus service to and from airport. The hotel had a restaurant with good menu.
Stayed in January 2023
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Reviewed: 7 January 2023
Terry
New Zealand22 reviews5.0Passable- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
The bugs crawling on the walls :-(
Parking .. close to airport , gr8 place for a nights stay
Stayed in December 2022
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Reviewed: 6 January 2023
Essie
Australia8 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
No room to move between the end of the bed and the tele. Luckily we aren't big people. Even with the blinds closed light still came in at the sides. No lifts, had to drag cases up stairs. People sitting on the stairs and alot of family noise, children, babies etc till late. The doors had been repainted white but knocks and scratches made the dark paint underneath show through, looked tacky.
The price was good. The furniture was fairly good and everything was clean. The staff were good.
Stayed in January 2023
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Reviewed: 4 January 2023
Kevin
Cook Islands10 reviews7.0“served its purpose as an overnight stay. Airport transfers great.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
ROOM: A microwave would be nice. There were no towels, and no body wash or soap in shower. Only one facecloth and one hand towel. Light in shower was ineffective. RESTAURANT: meals were great although a little expensive, and service was poor from waitress. Had to ask for knife and fork after a little wait.
room was spacious and comfy. Good selection of TV channels. Gentlemen waiter was very helpful and obliging, maybe a little bit slow but OK. In general staff were pleasant. Transport to and from airport good.
Stayed in January 2023
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Reviewed: 4 January 2023
Corey
Australia5 reviews5.0“Unhappy”- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Not very clean pillows and cushions were stained mould in bathroom. Photos on site not what you get ,not very well maintained. Overpriced
Friendly staff and close to airport
Stayed in December 2022
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Reviewed: 1 January 2023
Leika
New Zealand2 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
The pressure of the shower or just the shower head was weird. I was hoping to see the sky tower lights but didn't get to. I was hoping there was something hot for breakfast but it was just mainly a continental breakfast.
Bed was very comfortable. Bathroom looked very nice. Aircon was good.
Stayed in January 2023
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Reviewed: 1 January 2023
Darren
New Zealand1 review5.0“Was ok if you are on a short stay”- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 5 nights
The room needs some repears done in there and the cleaning needs to be looked at
The restaurant was great was they went the extra mile to help you
Stayed in December 2022
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Reviewed: 31 December 2022
Kerry
Qatar37 reviews3 helpful votes7.0“Good, Economical Bewtwen Flights Option”- • Leisure trip
- • Solo traveller
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel could definitely do with a cosmetic makeover, but that’s pretty inconsequential if you’re only there for the night between flights. The smart TV had steaming apps but they didn’t work - access to regular TV channels was ok though.
Cheap and cheerful airport hotel with convenient, free, hourly shuttle service to and from the airport. Big room with a comfortable bed and really quiet and peaceful, despite being so close to s major road.
Stayed in December 2022
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Reviewed: 28 December 2022
Natalie
Australia5 reviews5.0“Not the greatest experience”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
My sliding door lock was broken so I couldn’t secure my door properly overnight. I also had cockroaches in my bathroom
Stayed in December 2022
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Reviewed: 22 December 2022
Patrice
Australia4 reviews5.0“Staff very pleasant and helpful, but you need to improve the cleanliness.”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
The cleanliness, the carpets needed a better clean, the lino in the bathroom didn’t look clean even though there was a very strong smell of bleach. Both taps dripped in our room, really had to use a lot of strength to turn them off. Room 203.
Stayed in December 2022
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Reviewed: 20 December 2022
Cindy
Australia42 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Uncomfortable beds, shower blocked every time you had a shower
Lovely staff, great meals, good location
Stayed in December 2022
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Reviewed: 20 December 2022
Paul
Australia26 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Aircon did not work.
Stayed in December 2022
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Reviewed: 20 December 2022
Sarah
New Zealand1 review5.0Passable- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bed was hard
Food
Stayed in December 2022
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Reviewed: 17 December 2022
Stuart
United Kingdom1 review5.0“As a NZ resident my expectations maybe more forgiving than a first time overseas visitor.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
First room allocated, no air conditioning, cleaning materials left in hand basin. Second room far better but note entry lock not good, I noticed key bent. If I was oversea visitor perhaps not so/forgiving of conditions I experienced during my stay.
Dining room needs update Cooked breakfast adequate Only “Instant” coffee “yuck”
Stayed in December 2022
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Reviewed: 16 December 2022
Marlena
Australia1 review7.0“the restaurant staff was amazing 🤩”- • Leisure trip
- • People with friends
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
bathroom had plaster issues. towels had a bug rolled up in them which fell out when I shook it to use
doors outside onto the lawn area
Stayed in December 2022
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Reviewed: 15 December 2022
John
New Zealand22 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
A bit dowdy
Close to airport, cheap
Stayed in December 2022
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Reviewed: 11 December 2022
Ian
New Zealand8 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Rooms are very out of date, old decor, my rooms headboard was broken, beds hard as a rock ......
Close to the airport
Stayed in December 2022
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Reviewed: 2 December 2022
Tanna
New Zealand2 reviews7.0“Good accommodation”- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No body wash in bottle. Sage needs to train service staff in customer service, pleasant enough but lady kept giving funny looks, just very odd uncomfortable service
Convenient, good facilities, nice restaurant
Stayed in November 2022
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Reviewed: 30 November 2022
Ivy
New Zealand1 review5.0“It was fine.”- • Leisure trip
- • Family with young children
- • Economy Family Room
- • Stayed 7 nights
The room looked run down. Lights not working well. The standard of the room looks outdated.
Air con was great for the muggy Auckland weather.
Stayed in November 2022
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Reviewed: 25 November 2022
Bruce
Australia5 reviews5.0“bus service every 40 mins is too long at night 9pm”- • Leisure trip
- • Solo traveller
- • Economy Double Room
- • Stayed 1 night
chair in the room was broken . room 219, carpet in the hall way needs replacing. Ni lift to level 1, I had big backs and suffer sore back.
staff were attentive and friendly
Stayed in November 2022
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Reviewed: 25 November 2022
Karen
Australia14 reviews7.0“would definitely recommend for a short stay or trip”- • Leisure trip
- • Solo traveller
- • Premium Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
loved how close it was to the airport & that the shuttle bus was such easy access!
Stayed in November 2022
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Reviewed: 24 November 2022
Ting
Singapore17 reviews5 helpful votes7.0“Flexible check in and out”- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Light cannot be switching out without taking out the key from key slot that turn on all the electricity supplies
Flexible in check in and check out Spacious
Stayed in October 2022
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Reviewed: 24 November 2022
Jai
Australia1 review5.0Passable- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Most of the staff were very friendly except the lady working in the afternoon shift was grumpy with a very bad attitude. She was overhead swearing to to one of our room mate after he complained the rooms weren't done. Will never ever book with this hotel.
Stayed in November 2022
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Reviewed: 23 November 2022
Lance
Australia1 review6.0“okay”- • Solo traveller
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
late checking at 3pm
location to airport
Stayed in November 2022
-
Reviewed: 22 November 2022
Lavina
New Zealand2 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
the bathroom was so untidy, the bed side tables were so dusty too
Stayed in November 2022
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