196-200 Quay Street, 1010 Auckland, New Zealand
#8 of 176 hotels in Auckland
Guests' ChoiceBased on 2335 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 1 May 2024
Jennifer
New ZealandThe price of rooms
Location and room configuration
Stayed in April 2024
Reviewed: 1 May 2024
Jacob
New ZealandI have no complaints towards our stay at the M Social. Staff were accommodating and helpful, the location was perfect and value was 10/10.
We got upgraded to a suite on the 11th floor and it was gorgeous. The room layout and convenience was super handy, we made use of the included toiletries and admired the Auckland harbour during our stay.
Stayed in April 2024
Reviewed: 1 May 2024
Nick
New ZealandNothing.
The staff were always very helpful but they were outstanding in helping my wife who suffered a broken ankle while in Auckland. The staff provided a wheelchair immediately which was a lifesaver. And they checked on her well-being direct with me as her husband. The food was always delicious. And the service cheerful and responsive.
Stayed in April 2024
Reviewed: 30 April 2024
Amita
United StatesNothing
Location, Setup, Check in, Parking
Stayed in April 2024
Reviewed: 30 April 2024
Rose
Isle of ManVery noisy at the weekend. We were on floor 4 and the noise kept us up. Would have loved a bath.
the room was very well equipped. Loved the range of toiletries and additional extras ie. comb, toothpaste etc. Loved having a fridge with fresh milk, iron and ironing board. Lovely view of the harbour, bed very soft but very comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Linda
United KingdomLocation
Stayed in April 2024
Reviewed: 29 April 2024
Fiona
New ZealandThe cardboard breakfast boxes and bamboo cutlery were awful! A plate and proper knife and fork much nicer to eat with and way better for the environment as reusable. Boxes and bamboo take ages to break down, take lots of energy to make and cart to and from the building
Staff, location, modern amenities, view from our room, comfortable bed, food
Stayed in April 2024
Reviewed: 29 April 2024
Wainiqolo
FijiNothing
location and value for money
Stayed in April 2024
Reviewed: 28 April 2024
Samantha
AustraliaStaff were friendly and helpful. Room was lovely.
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
New Zealandexcellent location, awesome sea view, sparkles clean, staff and service are perfect. just the mattress, my parents have weak back so they expect firm mattress for support. if the hotel can provide firm mattress as an option that would much appreciated.
location, view, cleanness.
Stayed in April 2024
Reviewed: 28 April 2024
Nicolette
New ZealandThere were "old" coffee sticks, and empty sachets, down the gap between the fridge and the luggage bench, which was a little disappointing to see. It was my second stay with M Social and my friends first. I had commented on the high standard of cleanliness to her, prior to our arrival, so I felt a little let down when we saw this.
The location is great. The view from the room was awesome. The beds were very comfortable. Friendly and helpful staff. Would definitely stay again.
Stayed in April 2024
Reviewed: 28 April 2024
Michael
AustraliaNot a thing
The staff were great, ask if we could get a higher room and they provided. The meals were great and room service was spot on
Stayed in April 2024
Reviewed: 28 April 2024
Natalie
AustraliaThe location is perfect. Clean, modern rooms. Staff were friendly and attentive.
Stayed in April 2024
Reviewed: 28 April 2024
Dave
New ZealandGreat selection for breakfast, excellent service
Stayed in April 2024
Reviewed: 28 April 2024
Lloyd
AustraliaNA
Everything was perfect thank you including breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Clive
AustraliaBed a little too soft and air-conditioning vent was very dusty
Awesome location for shops and restaurants easy walking distance.
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
New ZealandI loved that the view was spectacular, the room comfy and exceptionally clean and spacious and that the robot delivered our room service!
Stayed in April 2024
Reviewed: 26 April 2024
Noel
AustraliaThere was Nothing i didn't like -- ALL OK
Location
Stayed in April 2024
Reviewed: 25 April 2024
Corry
United StatesWonderful. Property is on the beach.
Stayed in April 2024
Reviewed: 25 April 2024
Vasanti
New ZealandNA
We were celebrating our 40th wedding anniversary and were well looked after with a sweet surprise delivered to our room. We were upgraded from our booking, but had a power outage in our room, so upgraded to a suite - which was wonderful. The staff went out of there way to make sure we were looked after and enjoyed our stay - a big Thanks to Marco. The breakfast was lovely too.
Stayed in April 2024
Reviewed: 25 April 2024
Laura
United StatesBreakfast was expensive and ordering anything other than the buffet was difficult
Well located. Clean
Stayed in April 2024
Reviewed: 25 April 2024
Samantha
New ZealandNothing
Everything!
Stayed in March 2024
Reviewed: 25 April 2024
Tomlinson
AustraliaThe breakfast menu doesn't allow for a reasonably priced small portion option for smaller eaters. The price of the continential option alone was somewhat exorbitant if only a small amount was consumed.
The most confortable bed and pillows. The interesting decor. The position close to the cruise terminal.The evening meal was awesome.
Stayed in April 2024
Reviewed: 23 April 2024
Joanne
New ZealandLocation and Breakfast
Stayed in April 2024
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