Reviews of M Social Auckland 4.5 stars
196-200 Quay Street, 1010 Auckland, New Zealand
#8 of 178 hotels in Auckland
Guests' ChoiceReview score
Based on 2392 hotel reviews
9.0Score breakdown
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Cleanliness
9.5
-
Comfort
9.5
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Location
9.8
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Facilities
9.2
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Staff
9.4
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Value for money
8.6
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Free WiFi
9.3
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Reviewed: 15 May 2024
Melanie
New Zealand28 reviews2 helpful votes10“Def stay again!”- • Leisure trip
- • Couple
- • Social King View Loaded
- • Stayed 1 night
- • Submitted via mobile
Only a little thing but bathrooms are very close vicinity, meaning you can hear exactly what your partner is ‘releasing’ 🤣
Everything! Good value with valet car park, complimentary bubbles and cheese plate, breakfast and late checkout! Only $335 for all!
Stayed in May 2024
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Reviewed: 14 May 2024
Carol
United Kingdom30 reviews10“A fabulous hotel in viaduct harbour”- • Leisure trip
- • Couple
- • Social Twin
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Everything
Stayed in May 2024
-
Reviewed: 14 May 2024
Pieter
New Zealand8 reviews10“Amazing stay - highly recommended!”- • Leisure trip
- • Couple
- • Social View King
- • Stayed 3 nights
No negatives
You can't beat the view! Excellent location, close to a lot of attractions We celebrated out 27th wedding anniversary & Marco surprised us with sweet treats - very special! Comfy room
Stayed in May 2024
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Reviewed: 14 May 2024
Michele
New Zealand26 reviews9.0“Great hotel, friendly helpful staff & a fabulous location”- • Leisure trip
- • Group
- • Social Twin
- • Stayed 1 night
- • Submitted via mobile
You could hear the plumbing above us
The location was fabulous close to bars, restaurants, Commercial Bay shopping centre. Friendly helpful staff, & great service with the valet parking. Highly recommend.
Stayed in May 2024
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Reviewed: 14 May 2024
Karen
New Zealand4 reviews9.0“Clean and modern rooms, close to good shopping and eating. The team are super friendly and helpful. My new favourite pla”- • Leisure trip
- • Family with young children
- • Social Twin XL
- • Stayed 2 nights
- • Submitted via mobile
Clean, modern facilities, including gym. Very friendly and accommodating staff. Very relaxed but professional team.
Stayed in April 2024
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Reviewed: 14 May 2024
Michelle
New Zealand9 reviews8.0“Mostly satisfied.”- • Leisure trip
- • Group
- • Social View Twin
- • Stayed 3 nights
The hotel itself has good sound insulation between rooms, but being in the city centre, it's unavoidable to hear the loud noises from street racers late at night, which can disrupt rest. The mattresses are not firm enough, which may not be ideal for guests with back discomfort. It would be better if the mattresses were firmer. The hotel's breakfast is Western-style, which may not cater to those needing Chinese food options. Particular members of my travel group have lactose intolerance, intolerance to dairy products, and cold foods, it would have been better if there were more variety in the meal options.
Awesome location. The hotel is situated in a prime location. Right outside is a pedestrian street, also near Queen Street and Commercial Bay which is just a 2-minute walk away, making shopping quite convenient. However, for self-driving tourists, the hotel does not offer free parking. The Downtown Carpark next door charges about 25 NZD for a day's parking, which can add to the cost of the trip.
Stayed in May 2024
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Reviewed: 13 May 2024
Carolyn
United Kingdom28 reviews1 helpful vote9.0“Great hotel in a perfect location at very reasonable prices.”- • Leisure trip
- • Couple
- • Social Twin XL
- • Stayed 1 night
- • Submitted via mobile
Bit of noise from people outside so I wore my ear plugs. Husband was fine.
Fab location. Lovely comfortable room. Helpful Reception staff. So good here that we stayed twice on our travels of NZ.
Stayed in April 2024
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Reviewed: 13 May 2024
Carolyn
United Kingdom28 reviews1 helpful vote9.0“I wouldn’t stay anywhere else. I thought it was a really good and very reasonable priced hotel.”- • Leisure trip
- • Couple
- • Social Twin XL
- • Stayed 1 night
- • Submitted via mobile
I did need my ear plugs as there was some noise from people outside. But saying that, my husband was fine, the beds were amazing and the location was perfect
Great location to harbour front, ferries and restaurants. Very clean, nice room, very comfortable beds, welcoming and helpful Reception staff.
Stayed in April 2024
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Reviewed: 13 May 2024
Rose
Isle of Man8 reviews1 helpful vote9.0“Very pleased.”- • Leisure trip
- • Couple
- • Social View King
- • Stayed 1 night
Nothing. For our purpose it was perfect.
The room was really well appointed with everything you could need. The added extras like comb, razor etc. were great.
Stayed in May 2024
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Reviewed: 13 May 2024
Marina
New Zealand4 reviews10“Memorable Experience”- • Leisure trip
- • Couple
- • Social View King
- • Stayed 1 night
Nothing
Anniversary weekend away. Attentive staff (Syd, Marco, Bry, Emily, Vy, Rosa and Hari), cleanliness of the hotel and outstanding location. Staff went out of their way to make it a memorable anniversary. Will definitely be back. The little touches make it a preferred place to stay.
Stayed in May 2024
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Reviewed: 13 May 2024
Sanskruti
New Zealand1 review10“It was amazing.”- • Leisure trip
- • Couple
- • Social King
- • Stayed 1 night
N/A
The customer service was amazing and we got a little surprise for our anniversary as well ◡̈
Stayed in May 2024
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Reviewed: 12 May 2024
Steven
New Zealand4 reviews1 helpful vote10Exceptional- • Family with young children
- • Social King View Loaded
- • Stayed 1 night
- • Submitted via mobile
Location..staff friendly..clean..comfortable
Stayed in May 2024
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Reviewed: 11 May 2024
Weijun
New Zealand10 reviews1 helpful vote8.0“Great hotel, will come back definitely”- • Business trip
- • Couple
- • Social Twin
- • Stayed 1 night
- • Submitted via mobile
Loud aircon outlets, noise from the street in midnight. Two hair found on the bed sheet.
Great location with water view, nice restaurants on ground floor. Valet parking provided.
Stayed in May 2024
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Reviewed: 11 May 2024
Sara
New Zealand29 reviews3 helpful votes9.0“Very comfortable and an unbeatable location”- • Business trip
- • Solo traveller
- • Social View King
- • Stayed 2 nights
- • Submitted via mobile
Not a major but I wasn’t a big fan of the writing on the walls of the room, as I felt this took away from the relaxing aspect of it. The bathroom in the room had a faint smell of stagnant, standing water at times, but again not a major issue.
The location is perfect, as it has Britomart/Commercial Bay in one direction and the Viaduct/Wynyard Quarter area in the other direction, both just a few minutes’ walk away. View from the room was lovely, room was very comfortable, it was nice having the bar/restaurant downstairs and the staff were friendly. Nice to have the 24hr reception desk for people checking in late into the night. I also appreciated the call from staff to ask if I was enjoying my stay and if there was anything they could do.
Stayed in May 2024
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Reviewed: 11 May 2024
Claire
New Zealand27 reviews1 helpful vote10“Loved it”- • Leisure trip
- • Couple
- • Social Twin
- • Stayed 1 night
- • Submitted via mobile
The single beds were little soft and would be nice to have block out blinds as well
Location view staff
Stayed in May 2024
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Reviewed: 10 May 2024
Ron
New Zealand19 reviews10Exceptional- • Business trip
- • Family with young children
- • Social King
- • Stayed 1 night
- • Submitted via mobile
Brilliant
Stayed in May 2024
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Reviewed: 10 May 2024
Kate
New Zealand23 reviews8.0Very good- • Business trip
- • Solo traveller
- • Social View King
- • Stayed 1 night
- • Submitted via mobile
Could've been cleaner, cold coffee
Location, helpful staff
Stayed in May 2024
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Reviewed: 8 May 2024
Raewyn
New Zealand13 reviews1 helpful vote10“Great place to stay”- • Leisure trip
- • Family with young children
- • Social King View Loaded
- • Stayed 2 nights
- • Submitted via mobile
Great location with good food. We really enjoyed our stay
Stayed in May 2024
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Reviewed: 8 May 2024
Geoff
New Zealand25 reviews8.0Very good- • Business trip
- • Solo traveller
- • Social Twin XL
- • Stayed 1 night
- • Submitted via mobile
AC noise
Great view
Stayed in May 2024
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Reviewed: 8 May 2024
Mon
Australia1 review10“Fabulous stay great location we will be back & definitely recommend you”- • People with friends
- • Social View Twin XL
- • Stayed 3 nights
- • Submitted via mobile
NA
Great service from Sid & his partner in crime Harry!! Whom Sid introduced us too Sid very friendly & helpful with a great sense of humour, as were all your staff in general
Stayed in May 2024
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Reviewed: 7 May 2024
Peter
New Zealand86 reviews3 helpful votes8.0“Excellent location. Good value for money.”- • Leisure trip
- • Couple
- • Social View Twin
- • Stayed 3 nights
AC was a bit noisy and fan control did not work on some settings.
Location excellent. Room pleasant.
Stayed in May 2024
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Reviewed: 7 May 2024
Andrew
New Zealand33 reviews10“Top notch”- • Leisure trip
- • Couple
- • Social King
- • Stayed 1 night
- • Submitted via mobile
Nothing.
A wonderful stay, lovely staff, nice fresh building, good style. The room was a good size with everything you need. Comfortable bed, great views.
Stayed in April 2024
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Reviewed: 6 May 2024
Muhammad
Indonesia2 reviews9.0“overall this ini a very nice hotel to stay in auckland”- • Leisure trip
- • Couple
- • Social King
- • Stayed 4 nights
lighting
comfy, location and price
Stayed in April 2024
-
Reviewed: 5 May 2024
Andrew
New Zealand22 reviews8.0Very good- • Business trip
- • Solo traveller
- • Social Twin
- • Stayed 1 night
n/a
the whole experience cant be faulted
Stayed in April 2024
