243 Lake Terrace, 3330 Taupo, New Zealand
#35 of 60 hotels in Taupo
Guests' ChoiceBased on 1799 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 4 January 2024
Jan
LuxembourgBreakfast was too basic for a 4.5 star hotel. TV was extremely dusty. Needs an update to 21st century furnishings. Bad wifi. Too expensive for the offered service level.
The location right on the lakefront and a good atmosphere. Also very good beds and pillows.
Stayed in January 2024
Reviewed: 2 January 2024
Garry
New ZealandI feel the room rates and dinner prices are too expensive
Service and location
Stayed in January 2024
Reviewed: 1 January 2024
Michelle
United KingdomGreat location. Nice treat for Christmas Day overlooking Lake Taupo. We had a lovely meal in the evening but had made sure that we booked. Nice swim in the outdoor pool.
Stayed in December 2023
Reviewed: 1 January 2024
Anna
AustraliaThe hotel is a bit outdated and i would say a bit overpriced for what it is. The restaurant is okay.
Great location with amazing view!
Stayed in December 2023
Reviewed: 27 December 2023
Leslie
New ZealandRoom needs to be refurbished. It was dated and tired looking
Great location, lovely staff
Stayed in December 2023
Reviewed: 27 December 2023
Danny
NetherlandsLocation was great, view amazing, room was perfect.
Stayed in December 2023
Reviewed: 26 December 2023
Moira
United KingdomBeautiful views
Stayed in December 2023
Reviewed: 25 December 2023
Phillip
AustraliaGreat location. Fantastic pool and staff. The rooms themselves were aged, but was still comfortable, and at the price point I am happy with what we had.
Stayed in December 2023
Reviewed: 23 December 2023
Maree
New ZealandFood was disappointing for price as was room, didnt think the service was that great either from bar/restaurant staff. thought that the hotel was not that great value for the price, had stayed years previously and really enjoyed so was looking forward to returning but was put in tired room next to exit by the stairs so this was very noisy. Conference of big families exiting after 10pm at night right by my door with yelling, car doors slamming so phoned reception to ask if they could ask them to keep noise down and move away from my door.
Location right on Lakefront is great with beautiful views,
Stayed in October 2023
Reviewed: 22 December 2023
John
United StatesStaff was not helpful in arranging breakfast for us.
super room right on the lake. Well located short walk to town
Stayed in December 2023
Reviewed: 18 December 2023
Jeronimo
New CaledoniaRoom doors claping very loudly during the night
Excellent buffet breakfast. Hot outdoor thermal pool
Stayed in December 2023
Reviewed: 17 December 2023
Leah
New ZealandBathrooms a little dated and showers small. Prices a tad on the high side for both rooms and meals - it is definitely a splurge.
Fantastic location on the lake. Perfect view of lake from second floor balcony and out sliding doors. Room was well appointed and clean. Happy to have access to pool and small gym. All staff was very friendly and helpful. Loved the Edgewater restaurant - had a fantastic meal.
Stayed in December 2023
Reviewed: 12 December 2023
Michelle
AustraliaNothing
The view from the room and the room was modern and clean
Stayed in December 2023
Reviewed: 11 December 2023
Rachel
New ZealandBathroom a little dated
Location. Right on the lake front - no road in between Lovely superior room and deck area
Stayed in December 2023
Reviewed: 11 December 2023
Grant
New ZealandGreat upstairs room overlooking the lake.
Stayed in December 2023
Reviewed: 10 December 2023
Lorraine
New ZealandDid not “ not like” anything .
Upgrade to balcony lake view suite right at lake edge. Excellent ! felt we could have been on our cruise ship balcony as so close to the water.
Stayed in December 2023
Reviewed: 3 December 2023
Wendy
United KingdomHopeless wi-fi, which was given a boost shortly after we complained, but then couldn't connect again next morning. Mediocre breakfast.
Great position by the side of Lake Taupo. Nice room with lovely views.
Stayed in November 2023
Reviewed: 1 December 2023
Sandra
CanadaBeautiful setting on the lake with lovely views. Comfortable room with a restaurant and breakfast available on site.
Stayed in November 2023
Reviewed: 1 December 2023
Adil
New ZealandStaff was helpful and waited beyond closing hours to serve dinner.
Stayed in October 2023
Reviewed: 30 November 2023
Maree
New ZealandThe view
Stayed in November 2023
Reviewed: 26 November 2023
Norma
AustraliaMy husband found a dead bug in our bedsheets just under one of the pillows.
Good food. Good service. Staff are friendly and helpful.
Stayed in November 2023
Reviewed: 24 November 2023
Rachelle
New ZealandStaff were not friendly and not helpful! No milk given for a cuppa! that was sad after travelling to get there. Room only to be entered at 3pm! should be 1pm especially at 400 bux a night!
Fab View,nice comforts
Stayed in November 2023
Reviewed: 23 November 2023
Karen
AustraliaA little dated but the location was good.
Beautiful view. Nice clean unit with bedroom. Walking track around lake and into town was at doorstep. Heated pool.
Stayed in November 2023
Reviewed: 15 November 2023
Karen
New ZealandCheck in made to wait 40 minutes,for room to be available. Gave an estimated time of arrival, but still told room not available on arrival.
Spacious, king room with full Sky services.
Stayed in November 2023
Reviewed: 14 November 2023
Jo
New ZealandQuick arrival with an upgrade on my reservation. Great lake view from my balcony.
Stayed in November 2023
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