243 Lake Terrace, 3330 Taupo, New Zealand
#36 of 60 hotels in Taupo
Guests' ChoiceBased on 1802 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 5 June 2024
Glenn
New ZealandRooms seriously need an up date , Bathroom fan sounds like a 747 and bathroom needs an upgrade which is overdue by about 10 years
Great location with Lake views
Stayed in June 2024
Reviewed: 4 June 2024
Del
New ZealandThe facilities are a bit old and not worth the price.
The location is really good. We've got a lakeview room and you can enjoy Lake Taupo once you pull your curtain.
Stayed in May 2024
Reviewed: 3 June 2024
Alison
New ZealandRestaurant menu - disappointing - lack of options - could be great but need more than pizza and butter chicken on the menu
Location - right on the water
Stayed in June 2024
Reviewed: 3 June 2024
Karen
New ZealandRooms are in need of refurb our particular room we Could not lock front door as the door wouldn't close properly had to request maintenance team. Make sure you check bill if dining in edgewater restaurant as over charged this has happened twice now!
Great location lovely outlook to lake front
Stayed in June 2024
Reviewed: 1 June 2024
Lisa
New ZealandThe beds were not very comfy. No heating in the bathroom, not even a heated towel rail
The view was amazing
Stayed in June 2024
Reviewed: 21 May 2024
Sonia
AustraliaLocation and comfort
Stayed in May 2024
Reviewed: 20 May 2024
Paul
New ZealandA warm comfortable room. The heating was on when we arrived so the room was lovely and warm.
Stayed in May 2024
Reviewed: 20 May 2024
Ben
New ZealandBreakfast wasn't anything special
Stunning location. Really nice pool area and restaurant. Overall, a great place to stay.
Stayed in May 2024
Reviewed: 19 May 2024
Wei
SingaporeI booked based on the photos. I thought i was getting the ground floor that allow me to access lake in the morning from the room. But when i checked in, i was given the upper floors. It compromised my experience.
Near the lake. Beautiful sight to greet you in the morning!
Stayed in May 2024
Reviewed: 18 May 2024
Mccormick
New ZealandBeing upstairs with the lift not working
The location was good and our room was of a good size.
Stayed in May 2024
Reviewed: 17 May 2024
Rachel
New ZealandI was on an intensive work assignment, two 12 hour days not being able to sleep due to noise from apartment above was not helpful. They did go quite after midnight after I had rung reception. Interestingly when I checked out the next morning I at least expected that someone said “sorry” but not even mentioned.
Location Room size Ambience
Stayed in May 2024
Reviewed: 16 May 2024
Tony
New ZealandBathroom a bit disappointing, broken tiles, shower head so low perfect height for hobbits, decor definitely need of a "spruce up".
Great view, large comfortable bed, marvelous heated pool, excellent meal in the restaurant, good breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Nicola
New ZealandNothing.
Beautiful view of the lake. Clean room and amazing staff
Stayed in May 2024
Reviewed: 14 May 2024
Wendy
New ZealandWould be good if rooms had microwave. Coffee could be better
Lake front views
Stayed in May 2024
Reviewed: 13 May 2024
Tony
New ZealandShower a bit tired & dated need to upgrade, many broken tiles, shower head on wall at a height only fit for a midget or hobbits. Toilet seat needs changing.
The first room they gave us the air conditioning didn't work so after a bit of "computer say's no" they upgraded us to a balcony room with great view of the lake & perfect A/C. Good tv, excellent heated pool. Couple of cocktails before a fabulous evening meal in their restaurant. Wendy the Scottish lady on reception very warm & friendly. Great breakfast.
Stayed in May 2024
Reviewed: 12 May 2024
Nicola
New ZealandThe food menu
The menu was disappointing for the location
Stayed in May 2024
Reviewed: 10 May 2024
David
New ZealandThe initial sanitised smell upon entering the room. The small bottles of soaps in bathroom
Everything was great
Stayed in May 2024
Reviewed: 8 May 2024
Tyson
New ZealandThe tv wasn’t the best, not much to choose from and not accessible. Eg. tv too old and you can’t access apps (Disney+ / YouTube / Netflix etc.) The bed was very comfortable but when I got into the room after check in, the leg was broken of corner of bed base. The leg would stay in there after I put in back in but it kept coming off/out. When leaving our room to go for a walk out front by the lake, we had to go around the motel out by the road because we couldn’t lock the slider door on outside, it could only be locked on the inside. Fire alarm went off around 11:30pm, all of motel had to evacuate out front and it wasn’t a very good emergency evacuation procedure but’ there was only one staff member on. Fire brigade had arrived and some people were just starting to walk out there rooms.
Bed was the most comfortable bed I’ve ever been in. Shower was the best shower as well, the water pressure was very powerful!! Was awesome to just walk out our room next to the lake.
Stayed in April 2024
Reviewed: 7 May 2024
Witat
ThailandNone
Nice location
Stayed in May 2024
Reviewed: 6 May 2024
Anne
New ZealandLimited Dinner Menu
Location, pool
Stayed in May 2024
Reviewed: 6 May 2024
Kevin
New ZealandNot enough car parking space if the hotel is fully booked. Other than that, nothing I don't like.
The location of this hotel is excellent. It is located at the lake front, 2 km from the city centre. The room is on the ground floor, only have to open the patio door, you can step out to the lakeside. It has a great view at the sunset. The room service was good, both staff who delivered the meal were very polite and the service from the kitchen was very quick. The foods were very good.
Stayed in May 2024
Reviewed: 5 May 2024
Trish
New ZealandBathroom looking a little tired. Shower rather small.
Brilliant location. Gorgeous view of the lake especially at sunset
Stayed in May 2024
Reviewed: 1 May 2024
Billie-lee
New ZealandThe price was very high for a standard room and breakfast was basic.
It was cozy and clean.
Stayed in April 2024
Reviewed: 22 April 2024
Frenzarin
New ZealandThe shower cubicle was a bit cramped.
The view from the balcony was lovely. The grandkids loved the grotto, but suggested coloured lighting in green and purple would make it really cool.
Stayed in April 2024
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