Reviews of Millennium Hotel & Resort Manuels Taupo 4 stars
243 Lake Terrace, 3330 Taupo, New Zealand
#36 of 60 hotels in Taupo
Guests' ChoiceReview score
Based on 1802 hotel reviews
8.1Score breakdown
-
Cleanliness
8.6
-
Comfort
8.7
-
Location
9.3
-
Facilities
8.3
-
Staff
8.8
-
Value for money
7.8
-
Free WiFi
8.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 5 June 2024
Glenn
New Zealand11 reviews7.0“Great Lake views, nice food”- • Leisure trip
- • Couple
- • Standard Queen Room with Lake View
- • Stayed 1 night
Rooms seriously need an up date , Bathroom fan sounds like a 747 and bathroom needs an upgrade which is overdue by about 10 years
Great location with Lake views
Stayed in June 2024
-
Reviewed: 4 June 2024
Del
New Zealand6 reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
The facilities are a bit old and not worth the price.
The location is really good. We've got a lakeview room and you can enjoy Lake Taupo once you pull your curtain.
Stayed in May 2024
-
Reviewed: 3 June 2024
Alison
New Zealand45 reviews1 helpful vote8.0“Great - would stay again”- • Leisure trip
- • Couple
- • Standard Queen Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
Restaurant menu - disappointing - lack of options - could be great but need more than pizza and butter chicken on the menu
Location - right on the water
Stayed in June 2024
-
Reviewed: 3 June 2024
Karen
New Zealand9 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Pool View
- • Stayed 1 night
- • Submitted via mobile
Rooms are in need of refurb our particular room we Could not lock front door as the door wouldn't close properly had to request maintenance team. Make sure you check bill if dining in edgewater restaurant as over charged this has happened twice now!
Great location lovely outlook to lake front
Stayed in June 2024
-
Reviewed: 1 June 2024
Lisa
New Zealand32 reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
The beds were not very comfy. No heating in the bathroom, not even a heated towel rail
The view was amazing
Stayed in June 2024
-
Reviewed: 21 May 2024
Sonia
Australia126 reviews1 helpful vote9.0“Staff were so accommodating with last minute change to room requirements, thankyou so much”- • Leisure trip
- • Solo traveller
- • Junior King Suite
- • Stayed 1 night
- • Submitted via mobile
Location and comfort
Stayed in May 2024
-
Reviewed: 20 May 2024
Paul
New Zealand47 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
A warm comfortable room. The heating was on when we arrived so the room was lovely and warm.
Stayed in May 2024
-
Reviewed: 20 May 2024
Ben
New Zealand1 review9.0“Beautiful location eith stunning views and great amenities. Will definitely be back.”- • Leisure trip
- • Couple
- • Junior Queen Suite
- • Stayed 2 nights
- • Submitted via mobile
Breakfast wasn't anything special
Stunning location. Really nice pool area and restaurant. Overall, a great place to stay.
Stayed in May 2024
-
Reviewed: 19 May 2024
Wei
Singapore16 reviews7.0“Average”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
I booked based on the photos. I thought i was getting the ground floor that allow me to access lake in the morning from the room. But when i checked in, i was given the upper floors. It compromised my experience.
Near the lake. Beautiful sight to greet you in the morning!
Stayed in May 2024
-
Reviewed: 18 May 2024
Mccormick
New Zealand3 reviews8.0“Great for a one night stopover”- • Leisure trip
- • Couple
- • Standard Queen Room with Pool View
- • Stayed 1 night
Being upstairs with the lift not working
The location was good and our room was of a good size.
Stayed in May 2024
-
Reviewed: 17 May 2024
Rachel
New Zealand47 reviews8.0Very good- • Business trip
- • Group
- • Superior Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
I was on an intensive work assignment, two 12 hour days not being able to sleep due to noise from apartment above was not helpful. They did go quite after midnight after I had rung reception. Interestingly when I checked out the next morning I at least expected that someone said “sorry” but not even mentioned.
Location Room size Ambience
Stayed in May 2024
-
Reviewed: 16 May 2024
Tony
New Zealand54 reviews3 helpful votes8.0“Rooms in need of a "spruce up" but good facilities' We will be back.”- • Leisure trip
- • Couple
- • Standard Queen Room with Pool View
- • Stayed 1 night
Bathroom a bit disappointing, broken tiles, shower head so low perfect height for hobbits, decor definitely need of a "spruce up".
Great view, large comfortable bed, marvelous heated pool, excellent meal in the restaurant, good breakfast.
Stayed in May 2024
-
Reviewed: 16 May 2024
Nicola
New Zealand1 review8.0Very good- • Leisure trip
- • Couple
- • Junior King Suite
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Beautiful view of the lake. Clean room and amazing staff
Stayed in May 2024
-
Reviewed: 14 May 2024
Wendy
New Zealand6 reviews8.0“Love staying there”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
Would be good if rooms had microwave. Coffee could be better
Lake front views
Stayed in May 2024
-
Reviewed: 13 May 2024
Tony
New Zealand54 reviews3 helpful votes7.0“We really like the Millenium, warm & friendly, good amenities. Will be returning.”- • Leisure trip
- • Couple
- • Superior King Room with Lake View
- • Stayed 1 night
Shower a bit tired & dated need to upgrade, many broken tiles, shower head on wall at a height only fit for a midget or hobbits. Toilet seat needs changing.
The first room they gave us the air conditioning didn't work so after a bit of "computer say's no" they upgraded us to a balcony room with great view of the lake & perfect A/C. Good tv, excellent heated pool. Couple of cocktails before a fabulous evening meal in their restaurant. Wendy the Scottish lady on reception very warm & friendly. Great breakfast.
Stayed in May 2024
-
Reviewed: 12 May 2024
Nicola
New Zealand1 review8.0Very good- • Leisure trip
- • Group
- • Superior Twin Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
The food menu
The menu was disappointing for the location
Stayed in May 2024
-
Reviewed: 10 May 2024
David
New Zealand1 review9.0Superb- • Leisure trip
- • Couple
- • Superior King Room with Lake View
- • Stayed 2 nights
The initial sanitised smell upon entering the room. The small bottles of soaps in bathroom
Everything was great
Stayed in May 2024
-
Reviewed: 8 May 2024
Tyson
New Zealand8 reviews8.0“Was a good stay & will stay again!”- • Leisure trip
- • Couple
- • Standard Queen Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
The tv wasn’t the best, not much to choose from and not accessible. Eg. tv too old and you can’t access apps (Disney+ / YouTube / Netflix etc.) The bed was very comfortable but when I got into the room after check in, the leg was broken of corner of bed base. The leg would stay in there after I put in back in but it kept coming off/out. When leaving our room to go for a walk out front by the lake, we had to go around the motel out by the road because we couldn’t lock the slider door on outside, it could only be locked on the inside. Fire alarm went off around 11:30pm, all of motel had to evacuate out front and it wasn’t a very good emergency evacuation procedure but’ there was only one staff member on. Fire brigade had arrived and some people were just starting to walk out there rooms.
Bed was the most comfortable bed I’ve ever been in. Shower was the best shower as well, the water pressure was very powerful!! Was awesome to just walk out our room next to the lake.
Stayed in April 2024
-
Reviewed: 7 May 2024
Witat
Thailand88 reviews15 helpful votes8.0“Good location”- • Leisure trip
- • Group
- • Superior King Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
None
Nice location
Stayed in May 2024
-
Reviewed: 6 May 2024
Anne
New Zealand13 reviews7.0“A long established Hotel on the very edge of Lake Taupo- will definitely come again”- • Leisure trip
- • Solo traveller
- • Standard Queen Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
Limited Dinner Menu
Location, pool
Stayed in May 2024
-
Reviewed: 6 May 2024
Kevin
New Zealand4 reviews9.0“Good value for the prices which you pay. It is much better than the Hilton Taupo.”- • Leisure trip
- • Couple
- • Superior King Room with Lake View
- • Stayed 1 night
Not enough car parking space if the hotel is fully booked. Other than that, nothing I don't like.
The location of this hotel is excellent. It is located at the lake front, 2 km from the city centre. The room is on the ground floor, only have to open the patio door, you can step out to the lakeside. It has a great view at the sunset. The room service was good, both staff who delivered the meal were very polite and the service from the kitchen was very quick. The foods were very good.
Stayed in May 2024
-
Reviewed: 5 May 2024
Trish
New Zealand1 review9.0“Wonderful weekend away.”- • Leisure trip
- • Family with young children
- • Superior Twin Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
Bathroom looking a little tired. Shower rather small.
Brilliant location. Gorgeous view of the lake especially at sunset
Stayed in May 2024
-
Reviewed: 1 May 2024
Billie-lee
New Zealand11 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room with Lake View
- • Stayed 1 night
- • Submitted via mobile
The price was very high for a standard room and breakfast was basic.
It was cozy and clean.
Stayed in April 2024
-
Reviewed: 22 April 2024
Frenzarin
New Zealand15 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Superior Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
The shower cubicle was a bit cramped.
The view from the balcony was lovely. The grandkids loved the grotto, but suggested coloured lighting in green and purple would make it really cool.
Stayed in April 2024
Guests also reviewed these properties:
-
Udalla Park - Hotel & ApartamentosPlaya de las Americas, Spain
-
Wilderness Lodge Self-CateringRathdrum, Ireland
-
Protea Hotel by Marriott Zanzibar Mbweni RuinsZanzibar City, Tanzania
-
Ithaki Phinikoudes Apartment No. 202Larnaka, Cyprus
-
Trindade Premium Suites & ApartmentsPorto, Portugal
-
Juniper CottageClovenfords, UK
-
Appartement Chamonix Sud AChamonix-Mont-Blanc, France
-
Chidiac Furnished ApartmentsFatqā, Lebanon
