5 - 11 Church Street, 9300 Queenstown, New Zealand
#75 of 84 hotels in Queenstown
Guests' ChoiceBased on 2548 hostel reviews
7.3Cleanliness
7.5
Comfort
7.5
Location
9.3
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 December 2023
Christopher
AustraliaThe luggage room needed some better ventilation and security.
Stayed in November 2023
Reviewed: 15 December 2023
Samuel
United KingdomThe dorm rooms are pretty simplistic but do the job. They could do with some extra fridge space in the kitchen. This is a dry hostel - no alcohol is allowed inside which we didn't know until arriving.
Location of this hostel is brilliant. The WiFi worked well. The kitchen was well stocked and didn't get too busy.
Stayed in December 2023
Reviewed: 14 December 2023
Jing
Germanyna
Location is super good
Stayed in November 2023
Reviewed: 13 December 2023
Danielle
New ZealandNo on site parking
So close to everything.
Stayed in December 2023
Reviewed: 10 December 2023
Adrian
NetherlandsFacilities wernt very clean and not sufficient power outlets in each room
Location was amazing and staff very friendly
Stayed in December 2023
Reviewed: 10 December 2023
Maria
ArgentinaUbication
Stayed in December 2023
Reviewed: 9 December 2023
Satoko
JapanI wish the bed was more solid. It shakes and wake me up every time another person on the bunk bed moves. It also didn’t have a bedside lamp and little shelf I could put my phone and glasses while sleeping. But it did have safes and plenty of luggage space for everyone in the room.
Clean, great location, great living areas. I also liked the keyless lock system.
Stayed in December 2023
Reviewed: 7 December 2023
Alison
New Zealandrefer above
first time at a hostel so not aware of what to expect - was happy however with accommodation and staff very helpful
Stayed in November 2023
Reviewed: 3 December 2023
Paul
United StatesBathroom wasn't very clean. The balcony needed a divider to the neighboring rooms access, and the neighboring bar was loud until very late.
Decent value for private room downtown
Stayed in November 2023
Reviewed: 2 December 2023
Sukhjiwan
United KingdomMore hooks and shelves
Great location , clean , great staff
Stayed in November 2023
Reviewed: 30 November 2023
Yunhee
South KoreaNight club rooms need some measures I stayed for five minutes, and it was terrible to think about it
There's a big difference between rooms. There's a nightclub room I found out right away and went to the change room, and the person who stayed there for 2 days complained as soon as he saw me. I also had a schedule early the next day, so if I slept in that room, I think I messed up the schedule the next day, but fortunately, he changed it, so I was able to rest comfortably The staff are elegant and friendly
Stayed in November 2023
Reviewed: 29 November 2023
Ilaria
Italya bit crowded, no big lockers in room
location and service are great
Stayed in November 2023
Reviewed: 27 November 2023
Hannah
Mexicon/a
The staff were very friendly helping me set up wifi on my phone. The location was excellent.
Stayed in November 2023
Reviewed: 27 November 2023
Saki
JapanWhen it's Friday or Saturday, it was too noisy to sleep, because there are some clubs around the property.
The location and staffs were great!
Stayed in October 2023
Reviewed: 26 November 2023
Carolina
AustraliaThey don't provide towels
The location is great, a bit noisy so I recommend to bring earplugs.
Stayed in November 2023
Reviewed: 25 November 2023
Lucy
United KingdomVery sociable, good size kitchen, clean rooms and great location! Very friendly and helpful staff.
Stayed in October 2023
Reviewed: 24 November 2023
Ella
United KingdomMore plug sockets would be nice, and other places to sit other than the lounge - it’s hard to talk to people from home when it’s so loud, so resulted in sitting in the hallway. Also wish the kitchen was open later.
Great atmosphere, friendly staff, lovely rooms, good amenities and the absolute best location
Stayed in November 2023
Reviewed: 23 November 2023
Maria
SwitzerlandGood location. Busy „party hostel“ everything you want if you are a young traveler. Queenstown was fully booked doing our stay, normally we would not choose a 8 bed mixed dorm. Was loud and smelly as you expect of such rooms. Facilities ok.
Stayed in November 2023
Reviewed: 23 November 2023
Lucy
United KingdomThe kitchen had a lack of equipment and was quite dirty
Greta location. Rooms were clean and spacious. Showers were so nice and clean
Stayed in November 2023
Reviewed: 23 November 2023
Quintin
New ZealandToo close to the nightlife, meant we could hear loud Karaoke from a neighbouring venue into the early morning
the staff were really friendly, and the atmosphere was great
Stayed in November 2023
Reviewed: 22 November 2023
Xinjia
Chinalocation and staff are super good and nice .but something bad is the air condition can’t control by myself in room(no controller provided ) .and the exhaust fan can’t turn off also !!
Stayed in November 2023
Reviewed: 21 November 2023
Molly
New ZealandNo free parking. Parking in Queenstown is expensive. Dead bugs squished on the wall and ceiling.
Great location in the cbd. Great value for money. Private room with Ensuite and a balcony. Friendly, helpful staff. Great atmosphere.
Stayed in November 2023
Reviewed: 20 November 2023
Elis
IndonesiaNoisy from the bar
Stayed in November 2023
Reviewed: 20 November 2023
Jackie
AustraliaMy room overlooked Searle Lane so it was very noisy.
Excellent location. Big bed. Great price
Stayed in November 2023
Reviewed: 19 November 2023
Tom
New ZealandGreat location
Stayed in November 2023
Coimbra, Portugal
Lisdoonvarna, Ireland
Kiten, Bulgaria
Bad Hofgastein, Austria
Mount Maunganui, New Zealand
Rockford, USA
Cap d'Ail, France
Comps, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content