31 Northcote Road, Hillcrest, 0627 Auckland, New Zealand
#143 of 184 hotels in Auckland
Guests' ChoiceBased on 2193 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
8.3
Facilities
7.2
Staff
8.4
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 16 February 2024
Kirstin
New ZealandDated building, and it’s looking tired. This is reflected in the price.
Clean facilities, and has everything you need. Plenty of food options nearby.
Stayed in February 2024
Reviewed: 14 February 2024
Caroline
AustraliaHad trouble using the stove top.
Location was great for our attending event
Stayed in February 2024
Reviewed: 14 February 2024
Maisy
United KingdomI think where we were there for 10 days maybe a hoover could have been provided. We had to ask for a dustpan and brush as there wasn’t any cleaning equipment for the room. That’s the only thing I would say is to be provided with equipment to clean and or have the cleaners hoover every other day and or 3rd day.
The members of staff were always very friendly and welcoming! They were always very helpful aswell when and if we needed help/ messaged about our stay beforehand/during. We got fresh towel everyday.
Stayed in February 2024
Reviewed: 11 February 2024
Luke
New ZealandCould do with more cleaning but would stay again for the price
Kids liked the pool and spa
Stayed in February 2024
Reviewed: 9 February 2024
Roz
New ZealandThe pool was bright green not swimable
Location
Stayed in January 2024
Reviewed: 8 February 2024
Terry
New ZealandGates being locked at 8pm & not being told about it when you check in. It happened to another person who was also staying. Smoke butts on the balcony. Front door hard to close.
Bar & Restaurant next door. Pool.
Stayed in February 2024
Reviewed: 8 February 2024
Airida
IrelandNeed renovation in shower
Stayed in February 2024
Reviewed: 6 February 2024
Paulette
New Zealand1. No bath in hotel yet photos online showed a bath 2. No battery in TV control 3. Kitchen needed more cutlery 4. Kitchen had left over food from the person before left in microwave. That was mouldy! 5. Wasn't on the same ground as pool or park. 6. Room wasn't cleaned before we got their. Meaning rubbish on the floor. . In saying this I enjoyed my stay if someone had taken ABIT more time to clean and check little things like room service making sure it is completed it would be a great and perfect.
We booked for two nights, great place to relax and enjoyed meeting up with family. Beds where great even went to the pool to soak up the hot day but didnt realise that the apartment we was another short drive away from pool and park was a short drive to and from our room. Kitchen was perfect but needed more cutlery. T.v had no battery in the control.
Stayed in February 2024
Reviewed: 6 February 2024
Jenna
New ZealandThat there was a spider in my room.
The pool but it was green. Could do with a chlorine shock and some all clear. To get it back to being blue. As it’s a health and safety risk not being able to see the bottom of the pool especially when kids are swimming in it..
Stayed in February 2024
Reviewed: 6 February 2024
Claire
New ZealandRoom wasn't very clean or inviting, needs a spruce up
Easy of access to work Pool
Stayed in January 2024
Reviewed: 4 February 2024
Marthe
New ZealandNA
The room was super spacious for a big group
Stayed in December 2023
Reviewed: 1 February 2024
Sofia
New ZealandThe stove, only one was working
The space and the air con
Stayed in January 2024
Reviewed: 30 January 2024
Samantha
New ZealandThe fact we couldn't use the pool or spa
The size of the room and the golf course and the massive park across the road
Stayed in January 2024
Reviewed: 30 January 2024
Lorelle
New ZealandLocation and comfortable beds and pillows
Stayed in January 2024
Reviewed: 29 January 2024
Wayne
New Zealandone thing we didn't like was the pool was not clear the maintenance it was good
The bar was good and the rooms were clean and the people were nice
Stayed in January 2024
Reviewed: 29 January 2024
Bobbi
New ZealandNo microwave in the room
Staff
Stayed in January 2024
Reviewed: 28 January 2024
Riverstoneterraces
New Zealandshower tap broken, shower floor extremely slippery and very dangerous! toilet seat loose?? general cleanliness average not equipped as a fully serviced apartment. inadequate crockery. daily service check needs attention.
location v/good bed v/comfortable good sized rooms
Stayed in January 2024
Reviewed: 28 January 2024
Cole
New ZealandBathroom light never worked, room 20, pool was green. Shower pressure wasn't good.
Towels
Stayed in January 2024
Reviewed: 28 January 2024
Michael
New ZealandSpa was not working. Bath tap was leaking all the time we were there. Reported this to reception. No kitchen sink. Wooden window sills had been chipped. Some ants in the room.
Great location. Swimming pool, Restaurant and bar on the same premises. Close to all shops.
Stayed in January 2024
Reviewed: 27 January 2024
Maire
New ZealandWe were looking forward to swimming in the pool however the pool was not looking very clean. The aircon in our room didn’t cool.
How affordable the rooms are, free parking, friendly staff and although the restaurant got busy you hear nothing from in your room.
Stayed in January 2024
Reviewed: 20 January 2024
Jayden
New ZealandClean, working heat pump was good for very hot night, great staff, early check-in was available
Stayed in January 2024
Reviewed: 18 January 2024
William
New ZealandIn all honesty room could do with an airing out, there was leakage from the air con and the bar right outside the pool was sooo louddd till about 10.
Loved the area of where it’s based and how close restaurants are
Stayed in January 2024
Reviewed: 18 January 2024
Diana
New Zealandparking
cleanliness, comfortable
Stayed in January 2024
Reviewed: 16 January 2024
Kim
New ZealandPool was green and needed regular maintenance.
Great price and location. No road noise. Plenty of close choices for food.
Stayed in January 2024
Reviewed: 15 January 2024
Marie
New ZealandLight was broken in bathroom. Shower handle was also a bit broken
Good location and pool
Stayed in January 2024
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