1191 Pukaki Street, 3010 Rotorua, New Zealand
#24 of 81 hotels in Rotorua
Guests' ChoiceBased on 651 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 29 April 2024
Lois
New ZealandThe beds were only single beds
It was very clean, a great location and setting. It felt like a resort in the middle of a city.
Stayed in April 2024
Reviewed: 25 April 2024
Josephine
New ZealandThe room was hard to find when I first checked in. The signage could be improved.
Comfortable room.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
AustraliaClose to restaurants. Clean and comfortable.
Stayed in April 2024
Reviewed: 23 April 2024
Gabriella
New ZealandRoom was nice and well decorated with a good bathroom. Staff were lovely and helpful. My partner paid for a meal at breakfast and said it was great. The outdoor pool and mineral pool were fab. I think accommodation prices are quite high in Rotorua overall.
Stayed in April 2024
Reviewed: 21 April 2024
Sarah
New ZealandLocation & Staff were so nice.
Stayed in April 2024
Reviewed: 21 April 2024
Tessa
New ZealandI didn't like the size of the family room it's very narrow and tiny. Also the lamp didn't work, wonky table provided which my food slid off , no toaster and the head board was dusty. The price was a bit much for the size.
I liked how it has a boutique theme and looks quite upmarket.
Stayed in April 2024
Reviewed: 16 April 2024
Yasmine
United Arab EmiratesThe hot tub wasn’t the best. And the rooms weren’t super clean.
Location and the staff especially the young man who checked us in.
Stayed in April 2024
Reviewed: 15 April 2024
Francesca
United KingdomLimited parking on site but there was public parking very close to hotel so this was not an issue.
Room was very spacious and nicely decorated. Very close to Rotorua restarants and eat street. Good amenities in the room and staff were very helpful. Pool looked lovely although we did not have enough time to try it. They also gave us some complimentary bubbles on my birthday.
Stayed in March 2024
Reviewed: 14 April 2024
Raluca
United Arab Emirates-
-
Stayed in February 2024
Reviewed: 11 April 2024
Keri
AustraliaThe bedroom was quite stuffy.
Great location - walking distance to most attractions, restaurant precinct and shops.
Stayed in April 2024
Reviewed: 8 April 2024
Marlene
New ZealandStairs
Location
Stayed in February 2024
Reviewed: 5 April 2024
Esthe
New ZealandThe only thing I didn’t like is that I had to leave the next day 😃
What is not to like about the property. The boutique hotel offered all the luxury one could wish for. Centrally located, modern and affordable.
Stayed in April 2024
Reviewed: 4 April 2024
Joseph
United StatesLocation excellent, walking distance to restaurants, tours, lakefront.
Stayed in March 2024
Reviewed: 3 April 2024
Marion
New ZealandQuite noisy at night , a Saturday, but apart from that comfortable
great spot for shops and dinner
Stayed in March 2024
Reviewed: 1 April 2024
Susan
New ZealandI booked the night at $283.50 and $290.59 has been charged to my credit card. We did not use anything from the mini bar.
Nice room, good facilities, pleasant staff
Stayed in March 2024
Reviewed: 29 March 2024
Kurt
MalaysiaAll went well
Stayed in March 2024
Reviewed: 28 March 2024
Jasmine
United KingdomVery helpful with late evening arrival. Central location but very quiet, spacious room and bathroom
Stayed in March 2024
Reviewed: 26 March 2024
Gerald
United StatesWe were on the ground floor and the room was a bit musty.
Location is great. Staff was good.
Stayed in March 2024
Reviewed: 18 March 2024
Ruth
New ZealandVery clean and well-presented. Stayed in the newly opened wing — loved the decor and comfort of the room.
Stayed in March 2024
Reviewed: 16 March 2024
Meaghan
CanadaReally luxe feel to the entire property; but not too expensive either. Everything is clean, the bathrooms and mini kitchen are well-stocked and comfortable. Pool area is beautiful; we're only sad that it was raining while we were there otherwise we would have been using the pool for sure! Location is great; Rotorua is a small town so easy to walk from the hotel to everywhere!
Stayed in March 2024
Reviewed: 12 March 2024
Gunnar
SwitzerlandAs always, the breakfast was not included and ridiculously expensive
The hotel has a heated outdoor swimmingpool and a private mineral pool, both a real added value. It is situated very centrally but absolutely quiet. I can strongly recommend the place
Stayed in March 2024
Reviewed: 11 March 2024
Deanne
New ZealandNo issues, everything was sorted and no
Room was lovely, great location could just walk to the main restaurants. Staff were awesome and coffee was perfect each morning!
Stayed in March 2024
Reviewed: 10 March 2024
Ginny
New ZealandNothing.
Lovely large, tidy room with great location and great value for money.
Stayed in March 2024
Reviewed: 9 March 2024
Beverley
FranceNothing
Clean, modern, central
Stayed in March 2024
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