90 Federal Street, 1010 Auckland, New Zealand
#25 of 179 hotels in Auckland
Guests' ChoiceBased on 3114 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 16 May 2024
Heurea
New ZealandEverything there was no fault what so ever ,would stay there all times
Everything that I could ever ask for
Stayed in May 2024
Reviewed: 15 May 2024
Jeremy
New ZealandWaterfall shower head wasn’t working in 2020
Central, clean and tidy and modern
Stayed in May 2024
Reviewed: 15 May 2024
Kelly
New ZealandBreakfast cost and options wernt very clear to us
Comfort and location
Stayed in May 2024
Reviewed: 13 May 2024
Nikki021020
New ZealandN/a
This is so far the best hotel in auckland we've been to! High end facilities, loved the toiletries, helpful staff, best indoor pool, jacuzzi and sauna!🙂 lovr the variety of food as well!!
Stayed in May 2024
Reviewed: 12 May 2024
Diane
New ZealandSo convenient, free parking, clean room and we loved the sauna!
Stayed in May 2024
Reviewed: 12 May 2024
Hayden
New ZealandElevators were reduced to 2 working. Made for long waits to use them. Restaurant on ground floor was expensive for what you got.
Great location Clean and tidy
Stayed in May 2024
Reviewed: 9 May 2024
Neil
New ZealandThe only thing you could improve are the cups in the rooms need to be replaced with coffee mugs they were way too small.
Breakfast was great. And awesome location, though we were a bit spooked by the Ponsonby shooting and the elderly lady that was assaulted right next to the Hotel.
Stayed in May 2024
Reviewed: 8 May 2024
Melodie
New ZealandNil.
Excellent staff and facilities. Extremely warm & welcoming on arrival. Beautiful room with a dreamy bed!
Stayed in May 2024
Reviewed: 2 May 2024
Stephanie
United KingdomWe didn’t have breakfast there because it was expensive.
Excellent location, right by the Sky tower in the centre of the city. Lots of good restaurants to choose from nearby. Room was very spacious and clean, bed was comfy. Staff were friendly and helpful. Pool and hot tub were nice, gym looked decent too.
Stayed in April 2024
Reviewed: 2 May 2024
Danielle
New ZealandGreat, central location. The room was beautiful, with a beautiful view. The staff were so friendly and helpful!
Stayed in April 2024
Reviewed: 1 May 2024
Anabel
AustraliaThe auckland tower was just right next to you.
Stayed in April 2024
Reviewed: 1 May 2024
Daphne
New ZealandThe cleanliness could be improved; we found the bathroom somewhat neglected, and the floors weren't well-maintained, which was a disappointment. One elevator was out of order, causing delays during check-out. It took us about 20 minutes to go to the ground floor. Also, while the minibar had beers, the can opener was broken.
Great location in the heart of Auckland. Offer a heated pool, perfect for a winter getaway. The staff is incredibly friendly and helpful. A comfortable bed provide an ideal rest after a busy day.
Stayed in April 2024
Reviewed: 29 April 2024
Hazel
United KingdomThe location is excellent the staff were wonderful and theories were comfortable
Stayed in April 2024
Reviewed: 29 April 2024
Corey
New ZealandGreat facilities and location
Stayed in April 2024
Reviewed: 28 April 2024
Alan
New ZealandProperty was fantastic, Only thing we could say was when we came back there was no where to grab a cocktail that was open with a nice environment at 10pm on a Saturday with in walking distance, the local bars were closed for private events and other bars closed, the sky bar very noisy but appreciate staff can’t be making cocktails around the clock😁
The view from 20th floor, buffet breakfast was superb! Sauna/spa was just so relaxing, the staff really friendly, we loved our stay.
Stayed in April 2024
Reviewed: 28 April 2024
Rd1992
New ZealandExpensive parking situation both Valet & parking within Skycity carpark. Also wait times on the elevators.
Good location, buffet breakfast was amazing!
Stayed in April 2024
Reviewed: 28 April 2024
Gillespie
AustraliaThere wasn't a large lobby/cafe area to sit. There was no price list for the mini bar.
We loved the 25m indoor lap pool and the gym facilities. The breakfast was also excellent for $45 NZ dollars.
Stayed in April 2024
Reviewed: 27 April 2024
Robyn
New ZealandThe Grand always has the most amazing staff who are warm and welcoming from the time we arrive at the front door until the time we checkout 😊
Stayed in April 2024
Reviewed: 26 April 2024
Emma
New ZealandClean, comfortable, accessible to everything. Staff were wonderful!
Stayed in April 2024
Reviewed: 26 April 2024
Matthaios
GreeceNIL
Wonderful hotel, excellent location, very friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Jo
New ZealandWish there had been a bath
Large room, comfortable beds, very clean and great location..
Stayed in April 2024
Reviewed: 22 April 2024
Katie
New ZealandDressing gowns seemed a bit old, had a broken belt. Only a few teabags, didn’t have selection and I had to call room service for earl grey
Lovely beds and bathroom and spacious and clean
Stayed in April 2024
Reviewed: 22 April 2024
Krishna
New ZealandWe spent our Wedding Night at the Grand and staff were so helpful and accommodating as we couldn’t check in until late in the evening. The Grand was the same hotel we stayed in the same weekend my husband proposed me. It was wonderful.
Stayed in April 2024
Reviewed: 22 April 2024
David
New ZealandThe whole experience was great. Booked room that apparently came with a view. View was awesome. Comfy and relaxing.
Stayed in April 2024
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