Architecture and design, layout, location, facilities like the free bikes!

Stayed in April 2024

The bathroom lighting was the only thing I could think of that was lacking.

The decor was wonderful!! As was the location!

Stayed in April 2024

Great Hotel, excellent location, fabulous service

Stayed in April 2024

Great energy, fab location, helpful staff, modern yet warm feeling fit out - difficult to fault.

Stayed in April 2024

No improvement needed. It is a five star place. Just outstanding in every way

Outstanding personnel . Restaurant was excellent. Room was supremely comfortable

Stayed in February 2024

Rooms a tad small

Great location

Stayed in March 2024

nil

location, style, green element

Stayed in April 2024

So quiet and cozy. Great location in the city.

Stayed in April 2024

Nothing to say here.

Absolutely a fantastic hotel, great room, staff were outstanding! The location was 5* - have not stayed in a better hotel in Auckland. I would recommend this to anyone.

Stayed in April 2024

Took us a wee while to work out lights and blinds. Age may have something to do with it

Great location and the room was fantastic, Waitemata view on the 9th floor

Stayed in April 2024

I would have appreciated a table in the room.

The Hotel Britomart is well located in downtown Auckland. The view from our room overlooked the freight docks and harbor. The room was spacious and very comfortable. There was a small refrigerator/wet bar. The windows had both sun shields and blackout shades. What we liked most about it was the friendly and helpful staff. They went our of their way to make sure that our stay was great. The food was delicious and the ambiance was great. The hotel is a family business project and there is attention to detail in all of the design and the surrounding area. If one goes to Auckland it is a great choice for a place to stay within 5 minute walking distance to the water front and downtown.

Stayed in April 2024

Breakfasts, odd choices of dishes particularly if you don’t eat eggs, too much salt for my taste. Rooms are on the small size

Modern, clean, excellent location near quayside and city centre. Staff were so helpful. Comfy bed.

Stayed in April 2024

Probably not as many facilities as expected.

The room was very modern, clean and had all the amenities that you would want. The shower was a wet room. The bed was very comfortable and the black out blinds really helped me sleep. The staff were very friendly. The location was perfect as it was two minutes from the wharf. The restaurant and bar were well done.

Stayed in March 2024

Bar fridge was very well stocked but everything came at an additional cost and very little was included in the price of the room. For what it costs to stay a night, I would expect more. Complimentary tea, coffee, and hot chocolate are available, but that's it. Also, the degree to which the fridge was stocked meant there was no room to keep anything brought in personally, making it more of an inconvenience than anything. Lastly a bond was required of $50 per night, which is reasonable, but I don't recall this ever being communicated prior to my stay.

Great rooms with comfortable beds and blackout blinds - for people who struggle to get sleep, the britomart may be where the struggle ends. Staff were very accommodating and super friendly. Stayed here for my birthday and was generously provided with drink vouchers during my stay. Excellent location, and I appreciate the measures taken to reduce unnecessary waste. A lovely hotel overall, I would happily recommend it.

Stayed in March 2024

No onsite parking

The style , location and sustainability

Stayed in March 2024

the cleaning of the suite could be better.

Location; courtesy of the hotel staff and restaurant staff; quality of food at restaurant; comfort at the corner suite; precise information regarding the surroundings.

Stayed in March 2024

Love the interior design and a long-term fan of the NZ architecture firm Cheshire who designed not only the hotel but the whole of Britomart.

Stayed in March 2024

Staff were very pleasant and helpful, though we got directed to the ‘library’ by a staff member managing the restaurant, to find when we got there it was closed. When I pointed this out on our way back, he was non apologetic or had any care that we had just wasted our time catching the lift there because he didn’t tell us it was closed.

Great location, fantastic design and great energetic atmosphere. Appreciate the attention to detail and love that they encompass sustainability, which includes organic cotton linen.

Stayed in March 2024

Nothing

Great restaurant. Staff friendly Rooms comfortable

Stayed in March 2024

Rooms are exquisitely appointed - the level of design and detail is near impossible to fault. Beds are incredibly comfortable, location amazing, and staff friendly and attentive.

Stayed in March 2024

Staff was not super friendly, and room is really small/overpriced. I was there during Christmas/New Years, and the restaurant and bar were closed (it would have been helpful is they notified guests in advance of this).

Great location, gorgeous hotel, and super comfortable bed

Stayed in January 2024

Breakfast very poor and slow service

Location Good Great Bed

Stayed in February 2024

We wanted to go to the library but it was closed for an event.

The interior design was amazing

Stayed in February 2024

Nothing

Great location, beautiful decor and wonderful staff 😀

Stayed in March 2024