Could’ve done with more desk/surface space to leave things on

Quirky decor Fantastic location

Stayed in September 2023

Would have likes skim milk for tea

Welcoming staff. Little extras like free happy hour, lollies

Stayed in September 2023

Amazing location, cosy vibe. Friendly staff.

Stayed in September 2023

A few things i didn’t love but that absolutely did not take away from the experience overall. First, the room key, while aesthetically pleasing, was a bit cumbersome. It was a physical key attached to a metal credit card-sized keychain that’s pretty heavy and hard to stick in the pocket of (at least women’s) clothing. Not a huge deal though. Second, my room was street level next to a sidewalk so I kept my blinds closed pretty much all the time for privacy. Unideal, but not a super busy street and I was mostly only there in the evenings so missing out on the morning light wasn’t all that bad. I think this is the only room that has that issue based on the shape of the hotel, so I’m sure the other rooms are absolutely wonderful! Third, it’s a a bit expensive, but for the absolute treat of an experience that I got, it was absolutely worth it for me.

AMAZING hotel!! I booked last-minute for three nights and I am SO glad I did. I would stay here again in a heartbeat. First, the location is beautiful, right down the street from the Queenstown gondolas and only a block or so away from the main street. Beautiful views of the mountains from the front porch and back patio of the hotel. Second, the decor and aesthetics of the hotel are so warm, eclectic, and well thought-out. I loved the wallpaper and carpeting and all the sweet farm-themed decorations paired with big florals and prints. Third, the staff & service were WONDERFUL. Kind, helpful staff who went out of their way to make it a great experience for me, down to the little touches of taking my bags from pre-checkin storage right to my room and including little bath soaking salts for the lovely bathtub. Fourth, the food-related amenities of breakfast, happy hour with NZ wines, the 24 hour access to yummy candies, and fresh water and milk in the room mini fridge. So much fun and delicious ways to start and end my days in Queenstown. Also, adorable teacups (to go with the mini espresso machine / kettle) and nice wine glasses in the room for when I brought back my delicious NZ wine. Fifth, as a solo traveler I felt very safe (even though there is not a 24 he staffed front desk) given that both the back and front doors to the hotel have keypad access. Sixth, the very private outdoor jacuzzi with mountain views. I had such a lovely and private experience for an hour or so in the evening, and it was easy to operate; felt like my very own spa. I seriously cannot say enough about how much I loved this hotel!! Thank you DPH!!

Stayed in August 2023

Room a little bit noisy. Not too bad. Just a little.

Central location. Clean and tastefully decorated. Nice touches like free lolly bar and happy hour drinks.

Stayed in September 2023

Quite noisy at night as bars and eating places close by.

Very quirky decor and great facilities. Loved happy hour.

Stayed in September 2023

Everything was just perfect. The staff were friendly, efficient, helpful and professional. They added to the enjoyment of our stay.

Stayed in August 2023

parking is tough, but this is Queenstown and all parking is difficult

great location, and great out door spa

Stayed in July 2023

Was on a noisy street side.

Was good all round.

Stayed in July 2023

Location was great. Clean room. Great service. I'll be back.

Stayed in August 2023

Someone was in the hot tub at 4am making a lot of noise. What is it in NZ with the highly-tensioned hotel-room door-closing mechanisms?

It felt like home. It was cosy from the first moment we went in.

Stayed in August 2023

Bathroom looking a little tired but clean and functional

Beautiful room. Great view. Loved the Lolly bar and 5-6 happy hr.

Stayed in July 2023

The only down side was we were in a dark bottom room with no outlook.

Almost everything.

Stayed in August 2023

Lovely stay!

Stayed in April 2023

Excellent location, hard to beat. well appointed room, and free hot tub a bonus. Loved the lolly bar and the happy hour. Excellent hotel. Breakfast was okay at best, but was fine for a continental.

Stayed in July 2023

Very convenient to the city centre, overall very homely and warm, Highly recommended A++++

Stayed in July 2023

Nothing

We had such a wonderful time! Loved the service, the guest lounge with drinks & snacks, the spa and the location. Honestly couldn’t have chosen better for our babymoon!

Stayed in July 2023

Shame Queenstown development is so intrusive on the calm of the facility

I used to live in a little house at 21 brecon street. Nostalgia trip with daughter.

Stayed in July 2023

Nothing. Everything was FANTASTIC!!!

Absolutely fantastic service and AMAZING extras!!!

Stayed in July 2023

The decor and general vibe was so nice and cosy. The happy hour with free drinks and snacks was such a good bonus as well!

Stayed in July 2023

Awesome location and loved the happy hour and Spa.

Stayed in July 2023

Bathroom is small. No robes. Need these to go down to the spa pool because you have to go through the lounge to get to it.

Good size room. Great decor and outlook.

Stayed in July 2023

Location is perfect

Stayed in July 2023

nothing

loved everything about this hotel. it’s homely and quirky in the best way. have since stayed at Naumi in Wellington and the Queenstown one was way better!

Stayed in July 2023

That we couldn’t stay for longer!

Service was outstanding! Went above and beyond! Unfortunately our flight got cancelled so didn’t end up arriving til late in the evening but family were able to check in on our behalf. Staff left a lovely note and a bottle of wine as a birthday gift… such a nice surprise! Oh and a late checkout, so we got to enjoy the facilities for longer.. Decor is funky, modern and unique.. love the shared lounge area with open fire and gorgeous velvet couches… perfect for winter in QT! Short work to town too which is great.

Stayed in June 2023