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  5. Reviews of Hampton Inn Manhattan Grand Central

Reviews of Hampton Inn Manhattan Grand Central 3 stars

231 East 43rd Street, Midtown East, New York, NY 10017, United States

#283 of 414 hotels in New York

Guests' Choice

Review score

Based on 814 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was not good.

    The location.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Always stay at this location when in NYC.
    • Leisure trip
    • Couple
    • King Room with City View - Non-Smoking
    • Stayed 4 nights

    The rooms are a little small but comfortable. Pillows were uncomfortable.

    The location is excellent. The breakfast was good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice NYC Hotel
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator in room

    Quiet . Close to where we needed to be. Coffee all day !!!!! Clean rooms , plenty of bath towels ! Nice staff.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Loved the location! Very nice facility with great staff.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Great location to Grand central Station.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    No ice in ice maker. Coffee from 24hr dispenser wasn’t warm in the evening.

    Breakfast had a lot of choice. Bed was comfortable. Staff were polite and very friendly.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    I had a restful noghy
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff service. Desk clerk Asia was very efficient, professional and kind.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    8.0
    It was fine.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    We had to change rooms because there was a bug on the pillowcase. I didn’t like the sliding door on the bathroom. I prefer a door that closes all the way.

    I loved the location.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    A nice hotel to stay but wouldn’t recommend the breakfast
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was quite bad. All of the food choices (apart from banana and oatmeal) were very unhealthy and low quality. There wasn’t a single vegetable. The stuff constantly run out and it takes quite some time to ask staff to top it up. Only plastic cutlery and paper plates are available. I stayed in quite a few Hamptons and it is very far from Hampton standards (at least in Europe, not sure about the US).

    The bed was big and very comfortable, the room was super clean and the cleaning lady (Adriana) was very friendly and nice. The rest of the staff were nice too. The location is quite good, close to metro and the street is quite quiet. The gym was also very clean. Not very big but enough to exercise on holidays. Very comfortable stay overall

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 7 nights

    Poor WiFi signal

    Breakfast was so tasty Good location

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with City View - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast room was crowded and not enough tables

    Great location, easy access to train stations and buses plenty of great food locations near by. Staff were friendly rooms were nice and plenty of room.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    A very busy 4 nights in a great city, made comfortable by the hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It’s hard to find anything we didn’t like

    Property is ideally located for Grand Central station, a very quiet location on 43rd st east, it was very clean, rooms were ample, bed was very comfortable after a days walking, good selection at breakfast and tea and coffee available 24hr . Staff were always polite and willing to help

    Stayed in December 2023

  • Reviewed: 6 January 2024

    7.0
    Why haven’t I received Hilton points for this stay?
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Smallish room, no hot water one day, crowded breakfast room

    Location, friendly staff, breakfast

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room with City View - Non-Smoking
    • Stayed 6 nights

    Polite but not very trained staff... As result it was pretty chaotic paperwork there...

    Nothing specific.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights

    Room was comfortable and clean. Breakfast was good.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Great location, good cost-benefit
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning system a bit noisy

    Cozy and clean

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Great location in NYC
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with City View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast often ran out. Our last morning there, the only thing out at 9:25 was bananas and cereal. Coffee, hot breakfast and pastries were all out.

    The location was great! Walking distance or a quick ride to everything. Very friendly front desk employees.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    7.0
    Good for the location and for someone who only cares about sleeping and nothing else
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Disappointing stay . The room was cramped, and the building felt dated, like stepping back into 1960, especially with the outdated heating and electronics. The reception staff's service left much to be desired, and the complimentary breakfast was underwhelming. Not up to the expected standard for modern accommodations.

    Stayed at Hampton and was impressed by its excellent central location. Everything from local attractions to dining options was easily accessible, greatly enhancing the convenience of my visit. The hotel itself offered a comfortable experience, although it could benefit from some updates. Overall, a good choice for travelers who prioritize location and ease of access.

    Stayed in September 2023

  • Reviewed: 18 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights

    The room was very small and almost too small for two people. The views in our room, even being on a very high floor, were not great. The lobby was very small with very little seating when trying to wait for a taxi.

    The breakfast was free and had great options. The staff were friendly and helpful. The hotel was right next to grand central station for good transportation and there were restaurants nearby.

    Stayed in September 2023

  • Reviewed: 25 November 2023

    8.0
    Excellent staff and service - we arrived early and were able to check in - thank you🙏
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room was very small - and there was a pocket door separating the bedroom from bathroom.

    It is an older building but well maintained. Lots of good choices for breakfast.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    not luxury but very adequate room… all that we needed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no fan in the bathroom

    great location, breakfast, staff are friendly, parking a couple doors down

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Exactly what I needed for the marathon weekend
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    Marathon morning was tough having to wait in line and be handed food. I know it was early so that is not an issue, but that took longer than expected.

    Room was very comfortable and breakfast was quite good. Location around many food options was perfect.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    9.0
    Comfortable accommodation and convenient location ...
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds with City View
    • Stayed 7 nights

    The room was clean, the bed comfortable and the breakfast, adequate. All the staff were cordial and helpful. That was not my first stay in this hotel; its location was most appropriate for the purpose of my travel. Based on my experience I recommend this hotel.

    Stayed in October 2023

Showing 1 – 25

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