a restaurant or food service cafe for people when they check in. It was a 15 minute drive back to the local supermarket and we did not know we could not order food or relax and have an afternoon cocktail as everything at the resort was shut until 6pm. So if you have children or driven a long way, come in on a flight it would have been good to know or have the restaurant/cafe open onsite.

location and ease of booking. made to feel very welcome : ) definitely book to stay here again!

Stayed in May 2024

A lot of stains on the floor and marks on the wall, appliances were nice to have and functional but tired; the drier made alarming noises after it had been on for a while and left a lot of fluff on clothes. Couches were a little low and not as comfy as they looked but fancier than the standard apartments (same with the beds). Pillows could be better. All in all, a nice feel and ready to use, just a bit tired.

Beautiful location; right on the lake, easy check in, the chalet had everything we needed for a great stay. The chalet was warm and comfortable, nice couches and good TV, stereo, etc. Fully equipped to come to Rotorua and start living like you're at home.

Stayed in May 2024

It was perfect, big enough for the whole family and great facilities.

Stayed in May 2024

I would be wary with very young toddlers that you are surrounded by water and would just have to be a bit more vigilant if letting them roam outside, (from the photos maybe some of them have a fenced backyard?) ours didn’t which was great for us as we could enjoy the views of the ducks on the channel out our back door.

A cosy comfortable place to return to after a day of exploring. The units are spacious and well equipped with everything you need. Kitchen great for cooking, washer and dryer upstairs. Beds were very comfortable with lovely soft extra blankets if we got cold (but even on the cold mornings the interior was not very cold). We travelled in may, which we found to be a beautiful quiet time to see the area, with blue skies everyday. But as it was cold we didn’t get to make use of as much of the wonderful outdoor facilities (and we were to busy with all the amazing things to do in the area). The spa was lovely though, sitting watching the palm trees by the lake it felt like a tropical paradise. We had one dinner in the restaurant which was great value, so convenient to have a great dinner and walk back to our unit. The food was fantastic, with a home cooked cosy feel. Thanks so much for a great stay! Best value for families and groups I could find in the area.

Stayed in May 2024

Nuffin

Every think

Stayed in May 2024

Everything

Stayed in May 2024

Spa jets don't work Restaurant food some meals better than others but overall acceptable

Nice quiet location , lovely house

Stayed in May 2024

We liked the out of town location,everything was supplied and in good condition. we reported a faulty light and it was repaired quickly. also great restaurant onsite for dinner which was delicious.

Stayed in May 2024

The stairs?

It was situated 30mins from Te Puke. Nice to have a breakaway for a few days. The 2 story Villa was lovely, right by the waterway. The reception lady was lovely n helpful. The restaurant had lovely food. We decided to pay a delivery fee to eat in our room the 1st night, being May it was a cold, cold night. The Cheeseboard n Deep Fried King Prawns were 'to die for'. Yum... The Spa Pool was occupied, so we didn't get to try it. The only regret (on my part) was not booking the 3 bedroom Villa, so my friend (with walking problems) didn't have to climb the steep stairs every time she needed to use the bathroom. The 3 bedroom Villa has a bedroom downstairs (with toilet, I hope) 🤔... Overall, an 8.5 / 10

Stayed in May 2024

We were in room 23 the fence line at the back of the property by the lake is too low and my babies could climb it with ease.

Although we were only there for one night. We really enjoyed the view

Stayed in May 2024

Kitchen, appliances were a little tired - stove top.

Grounds, private villa, warm and comfortable

Stayed in May 2024

Couldn't stay longer

Loved the facilities

Stayed in April 2024

The main road traffic. Need more on the shutter and windows to block the sound.

Everything. Just a pity we never made full use of the facilities as our son ended up going to A & E from cycling only 2 hours after arriving. But will bring the boat next time.

Stayed in April 2024

Cafe is not opened in the morning.

Awesome location, next to the lake. Very well maintained and beautiful property. Friendly staff.

Stayed in April 2024

Nice rooms.facilities and staff

Stayed in April 2024

Peaceful location Swimming pool and views

Stayed in April 2024

Only one bathrooms

Location

Stayed in April 2024

Nothing, no negative comments at all

I loved the swimming pool, tennis court and spa. The layout of the room is very practical, and the view was amazing

Stayed in April 2024

It's about 25mins drive from town.

It's a beautiful place.

Stayed in April 2024

Lots of lake flies so didn't use the outside terrace . Fly spray provided and actually cleared them up quite quickly. Would not recommend leaving the door open with the light on though !

Super location .Lakeside ,upstairs bedrooms downstairs lounge, open plan kitchen ,outside terrace near the water. Netflix.

Stayed in April 2024

On otherside of lake, far away from town and lots of lake flys, couldn't get to outside after dark.

Lake view

Stayed in April 2024

Nothing

Being in a peaceful location

Stayed in April 2024

The dishwasher could be updated to a newer model that dries the dishes. There was no information on whether or not the apartment would be serviced during our 3-night stay.

We enjoyed the beautiful view of the lake. The apartment was comfortable and had well a equipped kitchen to cook the food we brought with us.

Stayed in April 2024

Was further from town than we had expected

Beautiful setting. Well equiped appartments with everything you need.

Stayed in April 2024