P.O.Box 991, PC 411, 411 Sur, Oman
#5 of 12 Holiday rentals in Sur
Guests' ChoiceBased on 82 hotel reviews
7.0Cleanliness
7.3
Comfort
7.2
Location
8.1
Facilities
6.8
Staff
8.2
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Jessica
PolandAll good
The location is good, everyone was nice :)
Stayed in March 2024
Reviewed: 15 April 2024
Lal
OmanNo problem
Place and building nice.
Stayed in April 2024
Reviewed: 13 April 2024
Nandakumar
United Arab EmiratesReception staffs nd cleanliness. Bathroom nd room flooring need deep cleaning. But for a night stay, these are negligible.
Nice nd big room. Good for fmly with children
Stayed in April 2024
Reviewed: 10 March 2024
Carla
ItalyThe room is really big and there is parking outside.
Stayed in March 2024
Reviewed: 27 January 2024
Maurits
NetherlandsIt was okay, clean and just good if passing through
Stayed in January 2024
Reviewed: 11 January 2024
Ines
MontenegroIt was convenient for a night stay, everything was very clean and the staff was super nice. Perfectly fine to spend the night.
Stayed in January 2024
Reviewed: 28 December 2023
Rachel
United KingdomThere are roadworks at the end of the street which made it difficult to find in the car. The towels and bedding felt very old.
The check in was smooth and the room clean. The price was good for the location. Internet was fast. It was quiet and felt safe.
Stayed in December 2023
Reviewed: 19 December 2023
Jonathan
SpainStove not working in the kitchen so impossible to cook anything/ noise of the fridge all night long as well as adjacent street in the morning.
Quiet area/ comfortable bed/ large bathroom with hot water available/ nice and welcoming staff.
Stayed in December 2023
Reviewed: 16 December 2023
Toon
BelgiumNo watercettle in the room. No chair or table in the room.
Location, price, storage for our bicycles.
Stayed in November 2023
Reviewed: 12 December 2023
Kuna001
Czech RepublicA comfortable night stay, we did not miss anything. The hotel is well situated not far from the souk and from the sea. The restaurants are near, it is possible to order a meal to the room, what we did.
Stayed in December 2023
Reviewed: 25 November 2023
Mohamed
EgyptThere are no towels or a kettle for tea and coffee.
Good location in the center of Sur, the room was large and clean, there is also a minibar refrigerator and the staff was friendly.
Stayed in November 2023
Reviewed: 18 November 2023
Andrea
ItalySimple, clean, in the very center of Sur. Ideal for short staying, staff always available (English upon request) 😊
Stayed in November 2023
Reviewed: 9 November 2023
Miha
SloveniaThat its promoted as apartment, but its a room with a fridge.
It was cheap.
Stayed in November 2023
Reviewed: 30 September 2023
Brian
SwitzerlandThe room was okay. Had some problem with my adapter.
Very friendly staff. The price is okay for the room you get!
Stayed in September 2023
Reviewed: 1 July 2023
Ahmed
OmanBed is not comfortable
Clean and location
Stayed in July 2023
Reviewed: 22 May 2023
Matthew
AustraliaNeeded to ask for towels, but then provided. Not very clean. Ok for one night.
Great location
Stayed in April 2023
Reviewed: 8 April 2023
Hana
Czech RepublicNo towels provided
Location right next to the bus station, pretty close to everything, very nice staff, room perfectly fine
Stayed in April 2023
Reviewed: 19 March 2023
Sian
United KingdomNothing.
Brilliant location in the old city, walking distance to the bridge by the dhow factory. Scenic sunset. Very good facilities for a transit in a hire car. Restaurants nearby.
Stayed in March 2023
Reviewed: 13 March 2023
Nastja
SloveniaWe had to ask for additional sheet as we got just unprotected blanket. Kitchen is useless, but we didn't need it. There was a strong smell od curry when we arrived. I had to turn off water heater during night as it was loud. But the room is cheap so still all ok.
Room is big and has additional table and two chairs. Bathroom is also big. Kitchen has refridgerator. Great location, souq is near, also restaurants and shops.
Stayed in March 2023
Reviewed: 28 February 2023
Samaneh
Belgiumthere is kitchen but no dishes, the fridge is very dirty inside. the room looks very empty with all white lights
well located, big room, affordable price
Stayed in February 2023
Reviewed: 17 February 2023
Bonheur12
United KingdomThere was no towels in the room and tv was not working.
The privacy and room size
Stayed in February 2023
Reviewed: 6 February 2023
Waleed
Omanevery thing was good, but there was no slippers in room. I ask the receptionist and find one for me
Stayed in February 2023
Reviewed: 24 January 2023
Anis
OmanNoisy, a lot of sound from outside, furniture very old, kitchen without cooking tools,
Close to the Suq
Stayed in January 2023
Reviewed: 19 December 2022
Carina
Germanylocation
Our stay was totally ok. The price was compared to other hotels very good. The room and the facilities were totally ok for one night. The room was clean. It says that the hotel is central. If you want to do sightseeing, like seeing the old town, watch tower, the hotel is maybe not the right choice as the nice places are on the other side of the bridge.
Stayed in December 2022
Alcalá de Henares, Spain
Oudenburg, Belgium
San Benito, USA
Santiago, Chile
Mexicali, Mexico
Castellina in Chianti, Italy
Verona, Italy
Fiesch, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content