Calle Inticcahuarina Nro. 621 Cusco, Cusco City Centre, 084 Cusco, Peru
#227 of 292 hotels in Cusco
Guests' ChoiceBased on 11 hotel reviews
7.8Cleanliness
8.7
Comfort
8.0
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 11
Reviewed: 4 August 2023
Matilde
United StatesThe stuff members were not very communicative and rather use their talk between them in Spanish instead. We think this hotel is perfect for couples or friends but family with kids not really. The breakfast area is small and you don't know when it's ok to pick up your breakfast or wait for them to serve you. Very strange continental breakfast type.
My husband, my mom and I stayed here a few years ago and it was perfect for us. This time we came back with our children but didn't have the same experience.
Stayed in July 2023
Reviewed: 21 April 2022
Camelia
RomaniaThe room was small, with no place to move around. All windows led to inner halls, so it was very difficult to vent the room. We felt more out of breath in the room than outside, moving, so I think not enough fresh oxygen was getting in. The air was dry, our noses bled every morning. Tip: if you plan on taking the breakfast in the patio, check what they also have inside. We did not, and only had what the lady that served us brought us. We only noticed after our last breakfast.
Location and staff are amazing. The rooms and premises were kept very clean. Even if the room was not warm, the blankets kept us cozy at night. Never had problems with water, it was always hot. The place is very quiet, on a small street with very little traffic. It has a nice patio where you can take breakfast.
Stayed in April 2022
Reviewed: 18 September 2023
Susan
United StatesNothing to dislike
The staff was very attentive to our need.
Stayed in September 2023
Reviewed: 16 August 2022
Elizabeth
PeruWater in my room (first floor) and my brother's (second floor) was only warm in the shower and after a while it just got cold; we had to finish our shower with cold water.
Staff was very friendly and helpful.
Stayed in August 2022
Reviewed: 25 July 2022
Franpisco
PeruLocation wasn't the greatest. Room wasn't comfortable for supposed being a double bed private room. There was a weird door to the room next door. It just felt very uncomfortable. Bed was good and warm though
Stayed in July 2022
Reviewed: 18 May 2022
Mattia
ItalyThe property is located twenty minutes walk from the historic center in a quiet street close to all basic needs. I put a low rating for the simple reasons: I bought a superior double room and the photo does not correspond to reality, nor the description (it was written that I had a balcony and a window, a coffee maker, heating, free bathroom products, but I had nothing that is ). I asked the reception lady for an explanation and was told that the booking descriptions had been confused and needed to be fixed (I would have expected a refund). Furthermore, the receptionists do not seem organized among themselves, when I asked for information, one person would tell me one thing, and another another thing. The light on the bed on the right did not work, nor were all the channels on the television visible.
For a two-star hotel, the property is very clean and new. The staff were friendly and polite. I highly recommend the structure as the price quality is excellent, and it is difficult to find a two-star structure so clean and new like this.
Stayed in May 2022
Reviewed: 26 August 2022
Sharp
United StatesThere are no comments available for this review
Stayed in July 2022
Reviewed: 22 June 2022
Julian
ColombiaThere are no comments available for this review
Stayed in June 2022
Reviewed: 16 May 2022
Araujo
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 22 October 2022
Wai
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 11
Magaliesburg, South Africa
Chapel Hill, USA
Stellenbosch, South Africa
Pomos, Cyprus
Chennai, India
Trivandrum, India
South Lake Tahoe, USA
Kenmore, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content