It was confusing how the rooms were spread out, finding the right elevators & getting to breakfast.

Clean & picturesque

Stayed in May 2024

Parking

Rooms smelled so nice

Stayed in April 2024

Waitstaff in dining room at breakfast hovered and asked to clear while we were still sitting and eating.

Clean spacious rooms.

Stayed in April 2024

Only wish we could’ve turned off the hvac. The fan ran all night & disrupted sleep. Wonderful facility and well maintained.

Stayed in April 2024

There was absolutely nothing to dislike.

Beautiful, luxurious, clean, and very comfortable. For all of that, pricing was comparable to a Hampton Inn.

Stayed in April 2024

We always go back to Rizzo Center. They offer alot.

Stayed in March 2024

Only wish we could’ve stayed more than one night!

The staff was so friendly. It was a beautiful property. We had a great breakfast, and they even had snacks in the pantry plus a washer/dryer.

Stayed in March 2024

Slow elevators

Quiet- nice perks, comfortable rooms, great bath products . Free parking!

Stayed in March 2024

None

Clean, affordable and quiet

Stayed in February 2024

Location of the hotel was great for our trip explorations in the TriCity area …. Staff was very professional and accommodating…they were able to change rooms when we checked in to a suite which served our needs better.

Stayed in January 2024

My only complaint would be the pillows are too firm but that’s more of a personal preference.

The property was beautiful. We hope to come back sometime in nicer weather so we could walk outside more and see its full beauty.

Stayed in January 2024

Sugary snacks and beverages Could use a refresh at some point.

Love the location! And if you’re there during the off season it’s so quiet and spacious!

Stayed in December 2023

Parking near our room was in short supply though we did still manage to find a space when needed.

Staff went out of their way to help us unload our car and one member even helped carry luggage into our room. The breakfast buffet was excellent and the staff was very attentive to the needs of all diners.

Stayed in November 2023

Navigating through the center to get back to the parking garage was difficult. The person who checked me in was nice but ran through everything so fast it was hard to take in and that staff member didn’t smile and have the expected Chapel Hill charm. That made the check-in experience good but not exceptional.

I’m a Kenan-Flagler graduate (24 years ago) and did not know the Rizzo Center was a Kenan Flagler conference center so I was delighted to see the Kenan-Flagler logo as soon as I walked in the foyer. Beyond that, I didn’t know what to expect from a university-affiliated hotel. I was happy to see that it was a true 4-star Hyatt experience. I got a reasonable room rate. I will be returning! Breakfast was very good. Far better than any other complimentary breakfast I’ve had a hotel!

Stayed in November 2023

The breakfast was wonderful as usual. We also ate in the bar lounge the night before. The staff was nice and attentive and the food was great.

Stayed in September 2023

We arrived late and weren’t sure where to park but got it all figured out.

The room was very clean and spacious. The bathroom is updated and had a nice shower. The breakfast was delicious and the patio outside provided a relaxing space for enjoying coffee.

Stayed in September 2023

There's very little to dislike about a stay at the Rizzo. 4 out of 5 stays this year have been great. Only one stay where we ended up with a room on first floor next to lobby was too noisy. All the other rooms were very quiet and peaceful.

The rooms/beds are very comfortable. Hot breakfast buffet is included in the nightly price and offers grits, oatmeal, vegetarian casserole, turkey and pork sausages, scrambled eggs, pancakes and great selection of fresh fruit and good coffee! Sonya, the bartender, in the bar/restaurant on first floor is super friendly, helpful and quite delightful! The Greek salad she recommended is a favorite of ours! Opens at 5:30PM. A guest pantry on each floor offers popcorn, cold drinks, ice cream and coffee as well as washer/dryer. Lovely hotel and grounds. This was our 5th visit this year.

Stayed in August 2023

Dried yogurt splashed on the wall beside 3rd fl elevator Better communication and clarity about room transfer

Staff, snacks, pool

Stayed in August 2023

The breakfast wasn’t that great. It could have been more fresh.

Really quiet rooms.

Stayed in August 2023

It wasn’t ‘in town’ - if that is what you are seeking, I’d look a little further, but it was worth the few minutes it took us to get to the actual UNC campus.

In a word: gorgeous. The property was leafy, lush and quiet. The views from the balcony were fabulous. The room was large and beautifully appointed. The staff members were friendly and accommodating.

Stayed in August 2023

There was ice cream and drinks (juice/sodas/coffee) on each floor, but not much else in terms of food other than breakfast. Lots of nearby restaurants.

We stayed in the main building which is very nice and clean. The property is in a beautiful location with nice trails around. We enjoyed walking around the nice neighborhood. The buffet breakfast was very good. Parking on site was convenient and the pool and gym were nice.

Stayed in July 2023

Our family enjoyed the pool and ice cream

Stayed in July 2023

Nothing!

Beautiful property in Chapel Hill. Stayed here while I attended a training at UNC. The room was exceptionally clean and spacious. The hotel bar and restaurant were also very good and had a variety of choices. The free breakfast was also very good.

Stayed in July 2023

The bathrooms could have a bit better lighting. There are 3 lights but they are all fairly dim.

Spacious, quiet, comfortable.

Stayed in July 2023