The breakfast options were limited, making it difficult to choose without knowledge of local cuisine. Additionally, the fried eggs took an excessive amount of time to arrive.

The hotel is in the perfect location. The decor was fabulous, making me feel like I had traveled back in time.

Stayed in April 2024

Nothing

We visited the hotel for our anniversary and it exceeded our expectations. They surprised us with an upgrade to a suite which made us really happy. The staff was always smiling and helpful- thumbs up to Guido. The restaurant and breakfast were very tasty. It was like we were living in a museum, every corner was special. The location was also very central, 2 minutes walk from the main square of Cusco. Thank you again for this wonderful stay and we look forward to come back!

Stayed in March 2024

All was perfect

The hotel itself is just a whole experience, from the exquisite breakfast to the excellent rooms, everything is done thinking about the guests , location is just a few meters from plaza de Armas Special mention and thanks to Gerard who gave us a whole class on pisco and to my dear Jose Luis who was always kind and helpful

Stayed in March 2024

The property is amazing, the staff super professional and kind!

Stayed in February 2024

The staff was great and friendly but language barrier was a problem.

Beautiful hotel - great location

Stayed in February 2024

Nothing

The whole property was stunning, ideally located right in the centre of town. The rooms were beautiful, large and spacious, the staff were so helpful, and the breakfast was the best so far by miles.

Stayed in November 2023

Nothing..was perfect for us!!

Staff was outstanding!! Helpful in every way possible!! Room was great (twin queen facing street), breakfast was great, and location was great!! But the entire staff was what really made the stay special!!

Stayed in November 2023

Room could use a sofa/love seat/comfy chair

Best shower I've ever seen. Hotel pumps oxygen into the rooms to help with altitude sickness. Free cocktail on arrival. Free bagged breakfast if you are checking out before breakfast opens.

Stayed in September 2023

Nothing

Very well located . The hôtel is a museum and the rooms are big and Very confortable. The breakfast is excellent !

Stayed in October 2023

breafast very poor......restaurant not for 5 stars hotel....

teh hotel and rooms are very nice...personal very helpfull,very central

Stayed in October 2023

Poor communication, our ride did not come to pick us up

Very central

Stayed in October 2023

nothing.

Amazing stay, very nice people, very nice place, very quiet at night, it was amazing. The Pisco Sour at the bar is really good, the breakfast is awesome.

Stayed in September 2023

There was no free shuttle to the airport. I stayed at a different hotel for a few days before my stay with Aranwa and they had someone picked us up and take us to the airport.

The staff was amazing. Always willing to make you feel great. The breakfast was incteadible. Guido was always very helpful and he is such a nice guy.

Stayed in September 2023

Nothing everything was exceptional

Very clean and a lot of history in those walls of the hotel

Stayed in September 2023

We loved everything.

We loved our room it was comfortable and so quiet. We had been originally booked into another hotel by our tour guide which was horrible. We found this hotel and the moment we arrived were made to feel very special it was such a relief.

Stayed in August 2023

Very tricky to work out how to set the right temperature in the room. Cable TV box hidden behind TV so wouldn't respond to remote control. Had to move it and hang it under the TV.

Excellent location, 5 min walk to the main square. Attentive and helpful staff. Beautifully decorated rooms. Quiet, peaceful hotel.

Stayed in August 2023

From the staff, breakfast, paintings, and room...this place is 5 star!

Stayed in June 2023

-

Location, staff, very luxurious, breakfast, bathtub!

Stayed in July 2023

The staff was absolutely amazing. I would say they went above and beyond, but I am pretty sure that is how they always perform. Every attention to detail was taken and any extra accommodation was offered. we have stayed at other high end hotels in Cusco but Aranwa will be our home from now on.

Stayed in May 2023

Nothing

Because of our travel season, hotel is quite available to update our room from graden view to street side. The room is wonderful. The bathtub is perfect for us to relax.

Stayed in May 2023

well there was some construction going on but I think that’s why they gave us an upgrade on our room:) so we were grateful!

the room was very spacious , the staff was excellent !!!!highly recommended:)!!!

Stayed in April 2023

The breakfast buffet and service of whatever kind of eggs we wanted was great. Louis and Jimmy were so nice and gracious.

Stayed in May 2023

staff

Stayed in April 2023

Hotel had character, great location for enjoying Cusco, very friendly and helpful staff, especially Gonzalo

Stayed in May 2023