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Reviews of Cooper Hotel Boutique

Santa teresa 364, Cusco City Centre, Cusco, Peru

#291 of 291 hotels in Cusco

Guests' Choice

Review score

Based on 243 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.0

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Showing 151 – 175

  • Reviewed: 4 January 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Best breakfast in Peru

    Stayed in November 2021

  • Reviewed: 2 January 2022

    10
    Amazing location, beautiful view from the restaurant. Staff was amazing,
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect!!

    Amazing location, the room was beautiful, breakfast is excellent!! We spend new years and they left hats, glasses and necklaces for us to celebrate!!! ❤️

    Stayed in January 2022

  • Reviewed: 30 December 2021

    10
    Incredible!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    it was very clean, colorful and the staff was very friendly. Breakfast was exceptional!

    Stayed in December 2021

  • Reviewed: 22 December 2021

    10
    good as it gets for the money
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    communication

    Stayed in December 2021

  • Reviewed: 22 November 2021

    10
    Amazing!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing.

    Everything!

    Stayed in November 2021

  • Reviewed: 9 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately we couldn’t get a second bed cover for our double bed, even if we originally booked two beds. The TV wasn’t working. The room was a bit noisy between street and reception. The hotel was closing at our last day because of maintenance work. But we found a solution to store our luggage there. Thanks for open up!

    This was the best breakfast we’ve had in Peru (fresh fruits, pancakes, waffles, egg variations…)!! Also the tea bar was super nice. The bathroom is very clean & modern!

    Stayed in November 2021

  • Reviewed: 26 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    wifi can be slow sometimes. Window in the room was facing into the hall way which meant we did not get fresh air and privacy was an issue when the curtains were open.

    staff is super friendly and attending. loved the free option of fresh tea all day long. breakfast was super good with a lot of different options. Will defiantly recommend.

    Stayed in October 2021

  • Reviewed: 6 October 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 7 nights

    Loved the staff! Loved the breakfast!

    Stayed in October 2021

  • Reviewed: 3 October 2021

    10
    Great staff, great location and very comfortable stay.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    We had no needs that were not met by the hotel or the staff. It was so easy to stay at the Cooper.

    Breakfast was amazing. Service by the staff was excellent. They were very helpful in setting up cars and storing luggage after checkout while we toured prior to our flights. The staff (Corina, Itala, Alberto and John) all made sure we were comfortable in every way. The location was ideal for experiencing Cusco. Bathrooms were so comfortable and appreciated after 4 days hiking the Inca Trail.

    Stayed in September 2021

  • Reviewed: 30 September 2021

    10
    Absolutely perfect in every way. Thank you to the Cooper Hotel's staff for a beautiful stay!
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    There was nothing in regard to the hotel that we didn't like. The only negative was a car that was parked out on the street had a car alarm that continuously went off during 1-2 nights of our stay. The other hotels in the area including the Cooper Hotel must have done something about it because the problem did not persist.

    We LOVED our recent stay at the Cooper Hotel in Cusco. Charming, clean, accommodating, superb are just a few adjectives that described our recent stay here. They served us breakfast daily...it was nothing short of amazing. And the daily morning/evening tea/coffee table was a special and comforting treat. We just love everything about the Cooper Hotel and could not give a better recommendation for others to choose to stay there. The location was also PERFECT! So close to all the historic district spots. We also appreciated them keeping our baggage secure while we hiked the Inka Trail as well as on our day of departure after we checked out. We felt like our things were safe and secure. The staff was so kind and accommodating for everything from our rooms to arranging taxi's and even an offer to have a doctor come to the hotel to do our needed Covid Test to return to the USA. A perfect place to enjoy everything Cusco has to offer!

    Stayed in September 2021

  • Reviewed: 22 September 2021

    10
    Second stay in this hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    We came back to this beautiful place a second time because we liked it so much. Best breakfast so far on our trip. Very friendly staff. Very recommendable.

    Stayed in September 2021

  • Reviewed: 20 September 2021

    10
    Very nice hotel and delicious breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a wonderful stay at this hotel. The staff was very friendly and helped us with all things. The room was very clean and spacious. The breakfast was great and the location where it was served was also beautiful. We felt very comfortable and booked this hotel again after coming from Machu Picchu. We would definitely recommend this place.

    Stayed in September 2021

  • Reviewed: 12 September 2021

    10
    Absolutely fabulous
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Absolutely e no complaints

    Very convenient location, right in a heart of Cusco. Breakfast is included in the room price and it was absolutely delicious every day. The staff is very friendly and super helpful. 10/10 would recommend!

    Stayed in August 2021

  • Reviewed: 27 August 2021

    10
    Best accomodation I had in Peru
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    - WiFi could be better / faster

    + friendly and helpful staff + very good breakfast (breakfast box if you have an early pick up) + close to the main square

    Stayed in August 2021

  • Reviewed: 24 August 2021

    9.0
    We loved it!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Early check out

    Super comfortable bed, perfect bathroom and shower. The breakfast is simply great, as it is the staff. They prepare breakfast boxes if you have excursions! The infusion bar is simply a must to try !!!!:) Really great place

    Stayed in August 2021

  • Reviewed: 16 August 2021

    10
    Best accomodation I have stayed in Peru
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - you only can get in, when you climb stairs

    + helpful staff + very good breakfast + close to the historical city center + quite room / good sound isolation + quality interior

    Stayed in August 2021

  • Reviewed: 12 August 2021

    10
    A wonderful stay
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 9 nights
    • Submitted via mobile

    Loved everything ❤

    Our stay was great!!! The hotel staff were exceptionally helpful, location fantastic, and the breakfast was excellent. I don't have a negative thing to say about our stay. They even helped arrange a mobile doctor to come to the lobby and do our covid test for our return trip to the USA. Took about 25 minutes and the helped translate everything and printed out our results- it only cost about $30 USD.

    Stayed in August 2021

  • Reviewed: 30 July 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was Great

    Everything

    Stayed in July 2021

  • Reviewed: 16 May 2024

    5.0
    Great potential, needs further soundproofing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately we didn’t sleep very well due to a nightclub next door which played music from 10pm until 3 or 4am. This doesn’t affect all rooms but ours was certainly affected. When we arrived into our room the first night, we found earplugs on the bedside table. Unfortunately, it felt like we were inside the nightclub at times and this really disrupted our stay.

    The staff at reception are incredibly friendly and helpful. The breakfast is exceptional. There is an incredible range of fruit as well as pancakes, waffles and eggs. The staff were incredible. We had some early morning starts for tours and they provided us with breakfast boxes to go which were great. Overall it’s a fantastic place with great potential but unfortunately we didn’t sleep very well.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    2.0
    Will never stay here again. This hotel is a health hazard.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    What was disappointing is there is NO WATER from 9 pm til 5 am on ALL the 3 nights that we stayed there. This poses a health risk as we could not flush the toilet. We get back from dinner and drinks around 11 pm and we could not freshen up or even brush our teeth. On our first night, the staff member said "it might come back at 1 am." We waited. It got me so anxious that we could not sleep - that we might not be able to take a shower the next day. The next day - we were informed that the water situation was "city-wide" and it s because of the "El Nino" phenomenon. I investigated further and asked the other members of our tour group who were staying in a different hotel or air bnb's. And they never had a water situation. It is UNFORTUNATE since the staff was very nice and polite. But I could not fathom staying in this hotel again due to the lack of water and transparency. If I knew that this was going to be the case, we would have transferred hotels after the first night. But they gave us the run around that it is "city wide" or "it might come back at a certain time." Overall, it made our stay very MISERABLE.

    Location is very good as it is a few blocks away from the main square. The breakfast was freshly made. The staff was friendly and accommodating.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    Nice but wouldn't stay again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Next to a night club with music going on until 5 am. Poor/not functioning wifi. Stuffy rooms with no fresh air. Breakfast was not as good as other properties.

    Great location and very clean

    Stayed in March 2024

  • Reviewed: 1 February 2024

    7.0
    Nice hotel, avoid rooms at the front of the hotel if you like your sleep.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was at the front/ street side of the property and about 10 times every night a very very loud car alarm went off, waking us both up, as such there wasn’t much sleeping to be done.

    Very centrally located, nice large room, lovely staff.

    Stayed in December 2023

  • Reviewed: 19 September 2023

    5.0
    Place is ok, except for the very loud music playing until 4am
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s next door to a club with loud music until 4:00am

    The service

    Stayed in September 2023

  • Reviewed: 23 May 2023

    7.0
    great hotel and location but not ideal for light sleepers!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    we loved everything about this place except for the lack of awareness the hotel do not inform its patrons that on Friday, Saturday and even Sunday night there’s a very loud nightclub that plays music until 5am. we stayed for 3 nights and the first 2 nights we hardly got sleep, even with ear plugs. if we had known this, we would’ve picked another hotel. this hotel needs to discount the rooms that back onto the nightclub and advise the patrons or invest in sound proofing.

    set in a great location near the centre of town, easy for exploring. the staff were really friendly and helpful. the beds were comfortable. the breakfast was really good!

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    It was quite upsetting that the room had no windows! Instead it had a glass pane facing the lobby / common area.. which, unless you want to be seen by everyone in the hotel, had to be closed and curtained up 100% of the time.

    Stayed in April 2023

Showing 151 – 175

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