Santa teresa 364, Cusco City Centre, Cusco, Peru
#291 of 291 hotels in Cusco
Guests' ChoiceBased on 243 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
9.4
Free WiFi
9.0
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End of dialog contentReviewed: 4 January 2022
Koenraad
BelgiumBest breakfast in Peru
Stayed in November 2021
Reviewed: 2 January 2022
Maria
ColombiaEverything was perfect!!
Amazing location, the room was beautiful, breakfast is excellent!! We spend new years and they left hats, glasses and necklaces for us to celebrate!!! ❤️
Stayed in January 2022
Reviewed: 30 December 2021
Magaly
Luxembourgit was very clean, colorful and the staff was very friendly. Breakfast was exceptional!
Stayed in December 2021
Reviewed: 22 December 2021
James
United Statesnothing
communication
Stayed in December 2021
Reviewed: 22 November 2021
Elise
NetherlandsEverything was amazing.
Everything!
Stayed in November 2021
Reviewed: 9 November 2021
Sandra
GermanyUnfortunately we couldn’t get a second bed cover for our double bed, even if we originally booked two beds. The TV wasn’t working. The room was a bit noisy between street and reception. The hotel was closing at our last day because of maintenance work. But we found a solution to store our luggage there. Thanks for open up!
This was the best breakfast we’ve had in Peru (fresh fruits, pancakes, waffles, egg variations…)!! Also the tea bar was super nice. The bathroom is very clean & modern!
Stayed in November 2021
Reviewed: 26 October 2021
Grüßel
Germanywifi can be slow sometimes. Window in the room was facing into the hall way which meant we did not get fresh air and privacy was an issue when the curtains were open.
staff is super friendly and attending. loved the free option of fresh tea all day long. breakfast was super good with a lot of different options. Will defiantly recommend.
Stayed in October 2021
Reviewed: 6 October 2021
Diane
United StatesLoved the staff! Loved the breakfast!
Stayed in October 2021
Reviewed: 3 October 2021
Dumas
United StatesWe had no needs that were not met by the hotel or the staff. It was so easy to stay at the Cooper.
Breakfast was amazing. Service by the staff was excellent. They were very helpful in setting up cars and storing luggage after checkout while we toured prior to our flights. The staff (Corina, Itala, Alberto and John) all made sure we were comfortable in every way. The location was ideal for experiencing Cusco. Bathrooms were so comfortable and appreciated after 4 days hiking the Inca Trail.
Stayed in September 2021
Reviewed: 30 September 2021
Kim
United StatesThere was nothing in regard to the hotel that we didn't like. The only negative was a car that was parked out on the street had a car alarm that continuously went off during 1-2 nights of our stay. The other hotels in the area including the Cooper Hotel must have done something about it because the problem did not persist.
We LOVED our recent stay at the Cooper Hotel in Cusco. Charming, clean, accommodating, superb are just a few adjectives that described our recent stay here. They served us breakfast daily...it was nothing short of amazing. And the daily morning/evening tea/coffee table was a special and comforting treat. We just love everything about the Cooper Hotel and could not give a better recommendation for others to choose to stay there. The location was also PERFECT! So close to all the historic district spots. We also appreciated them keeping our baggage secure while we hiked the Inka Trail as well as on our day of departure after we checked out. We felt like our things were safe and secure. The staff was so kind and accommodating for everything from our rooms to arranging taxi's and even an offer to have a doctor come to the hotel to do our needed Covid Test to return to the USA. A perfect place to enjoy everything Cusco has to offer!
Stayed in September 2021
Reviewed: 22 September 2021
Angelika
GermanyWe came back to this beautiful place a second time because we liked it so much. Best breakfast so far on our trip. Very friendly staff. Very recommendable.
Stayed in September 2021
Reviewed: 20 September 2021
Angelika
GermanyWe had a wonderful stay at this hotel. The staff was very friendly and helped us with all things. The room was very clean and spacious. The breakfast was great and the location where it was served was also beautiful. We felt very comfortable and booked this hotel again after coming from Machu Picchu. We would definitely recommend this place.
Stayed in September 2021
Reviewed: 12 September 2021
Kateryna
PeruAbsolutely e no complaints
Very convenient location, right in a heart of Cusco. Breakfast is included in the room price and it was absolutely delicious every day. The staff is very friendly and super helpful. 10/10 would recommend!
Stayed in August 2021
Reviewed: 27 August 2021
Nico_n
Germany- WiFi could be better / faster
+ friendly and helpful staff + very good breakfast (breakfast box if you have an early pick up) + close to the main square
Stayed in August 2021
Reviewed: 24 August 2021
Roberta
ItalyEarly check out
Super comfortable bed, perfect bathroom and shower. The breakfast is simply great, as it is the staff. They prepare breakfast boxes if you have excursions! The infusion bar is simply a must to try !!!!:) Really great place
Stayed in August 2021
Reviewed: 16 August 2021
Nico_n
Germany- you only can get in, when you climb stairs
+ helpful staff + very good breakfast + close to the historical city center + quite room / good sound isolation + quality interior
Stayed in August 2021
Reviewed: 12 August 2021
Michele
United StatesLoved everything ❤
Our stay was great!!! The hotel staff were exceptionally helpful, location fantastic, and the breakfast was excellent. I don't have a negative thing to say about our stay. They even helped arrange a mobile doctor to come to the lobby and do our covid test for our return trip to the USA. Took about 25 minutes and the helped translate everything and printed out our results- it only cost about $30 USD.
Stayed in August 2021
Reviewed: 30 July 2021
Jv43
United StatesEverything was Great
Everything
Stayed in July 2021
Reviewed: 16 May 2024
Rachel
SwitzerlandUnfortunately we didn’t sleep very well due to a nightclub next door which played music from 10pm until 3 or 4am. This doesn’t affect all rooms but ours was certainly affected. When we arrived into our room the first night, we found earplugs on the bedside table. Unfortunately, it felt like we were inside the nightclub at times and this really disrupted our stay.
The staff at reception are incredibly friendly and helpful. The breakfast is exceptional. There is an incredible range of fruit as well as pancakes, waffles and eggs. The staff were incredible. We had some early morning starts for tours and they provided us with breakfast boxes to go which were great. Overall it’s a fantastic place with great potential but unfortunately we didn’t sleep very well.
Stayed in May 2024
Reviewed: 2 April 2024
Vincent
United StatesWhat was disappointing is there is NO WATER from 9 pm til 5 am on ALL the 3 nights that we stayed there. This poses a health risk as we could not flush the toilet. We get back from dinner and drinks around 11 pm and we could not freshen up or even brush our teeth. On our first night, the staff member said "it might come back at 1 am." We waited. It got me so anxious that we could not sleep - that we might not be able to take a shower the next day. The next day - we were informed that the water situation was "city-wide" and it s because of the "El Nino" phenomenon. I investigated further and asked the other members of our tour group who were staying in a different hotel or air bnb's. And they never had a water situation. It is UNFORTUNATE since the staff was very nice and polite. But I could not fathom staying in this hotel again due to the lack of water and transparency. If I knew that this was going to be the case, we would have transferred hotels after the first night. But they gave us the run around that it is "city wide" or "it might come back at a certain time." Overall, it made our stay very MISERABLE.
Location is very good as it is a few blocks away from the main square. The breakfast was freshly made. The staff was friendly and accommodating.
Stayed in March 2024
Reviewed: 18 March 2024
Yash
United StatesNext to a night club with music going on until 5 am. Poor/not functioning wifi. Stuffy rooms with no fresh air. Breakfast was not as good as other properties.
Great location and very clean
Stayed in March 2024
Reviewed: 1 February 2024
Hilde
NetherlandsOur room was at the front/ street side of the property and about 10 times every night a very very loud car alarm went off, waking us both up, as such there wasn’t much sleeping to be done.
Very centrally located, nice large room, lovely staff.
Stayed in December 2023
Reviewed: 19 September 2023
Osvaldo
United StatesIt’s next door to a club with loud music until 4:00am
The service
Stayed in September 2023
Reviewed: 23 May 2023
Mathew
Australiawe loved everything about this place except for the lack of awareness the hotel do not inform its patrons that on Friday, Saturday and even Sunday night there’s a very loud nightclub that plays music until 5am. we stayed for 3 nights and the first 2 nights we hardly got sleep, even with ear plugs. if we had known this, we would’ve picked another hotel. this hotel needs to discount the rooms that back onto the nightclub and advise the patrons or invest in sound proofing.
set in a great location near the centre of town, easy for exploring. the staff were really friendly and helpful. the beds were comfortable. the breakfast was really good!
Stayed in May 2023
Reviewed: 12 May 2023
Bruno
PortugalIt was quite upsetting that the room had no windows! Instead it had a glass pane facing the lobby / common area.. which, unless you want to be seen by everyone in the hotel, had to be closed and curtained up 100% of the time.
Stayed in April 2023
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