Santa teresa 364, Cusco City Centre, Cusco, Peru
#6 of 288 hotels in Cusco
Guests' ChoiceBased on 234 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
9.4
Free WiFi
9.0
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End of dialog contentReviewed: 12 May 2024
Michael
United StatesWiFi is a bit spotty.
Exceptional staff and accommodations.
Stayed in May 2024
Reviewed: 12 May 2024
Marc-andre
CanadaThe only complaint is that our room did not have any means of cooling. We knew up front that our room did not have a/c but unfortunately the only window did not opened to the outdoors, but to a greenhouse that was very warm.
The hotel has a lot of character with what appeared to be renovated rooms. The staff was always friendly and willing to help. The breakfast was phenomenal. Their level of organization and menu matches some of the best hotels in the area. This hotel offers great value!
Stayed in May 2024
Reviewed: 7 May 2024
Bingxin
United StatesMany kinds of tea (better for sleeping, for stomach, for Altitude sickness, and several coffee and hot water and cold water, ….. breakfast service is very nice. Whole hotel is very clean. I am sure you love the hotel if you live in. I recommend strongly it to my friends.
Have prepared every thing you need! You feel you arrive your home.
Stayed in May 2024
Reviewed: 7 May 2024
Nedal
United KingdomNoise does carry from the street - this was not an issue at all on Sunday / Monday nights but on Saturday night for some reason cars were beeping until 2-3am and for light sleepers it’s a little distracting.
Very friendly staff, great location, nice breakfast and the limitless water and coca tea provided in the lobby really helps with the altitude.
Stayed in April 2024
Reviewed: 6 May 2024
João
NetherlandsAmazing hotel! Excellent location, friendly staff, comfortable room. Breakfast was delicious! A lot of attention to detail, would recommend 100%
Stayed in May 2024
Reviewed: 6 May 2024
Kamal
New Zealandunusual room layout with concrete pole in middle and window opening to stairwell.
clean modern and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Tucci
ItalyBreakfast was excellent, the room were quiet and comfortable. Staff is extremely nice and helpful
Stayed in May 2024
Reviewed: 30 April 2024
Mary
United StatesVery clean. Friendly staff.
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
United KingdomWe had an internal room which was a bit hot for us so we had to use a fan. While the beds were comfortable, this heat made it a bit tricky to sleep.
Beautiful place, delicious breakfast, attentive service, lots of nice touches. Comfortable beds, and an excellent spread for breakfast including personalised cooked options like waffles, pancakes and omelettes. Much better quality hotel than many we have stayed at in Cusco for the same price.
Stayed in March 2024
Reviewed: 24 April 2024
Deniz
TurkeyEverthing was perfect.
Stayed in April 2024
Reviewed: 21 April 2024
Danielle
United StatesStairs to everything…
Clean, convenient, helpful staff.
Stayed in April 2024
Reviewed: 21 April 2024
Maddine
United StatesStreet noise
Location, large room and friendly, helpful staff
Stayed in April 2024
Reviewed: 19 April 2024
Natasha
New ZealandNothing
We stayed here both before and after our trek. They were fantastic both times!
Stayed in April 2024
Reviewed: 16 April 2024
Natasha
New ZealandWe had a street front room and it did get a little noisy at times.
The location was excellent, the service was very friendly, knowledgeable and professional. There was lots of extras like tea (including Lima tea on arrival) and water. The breakfast range was huge and included individually cooked hot breakfast.
Stayed in April 2024
Reviewed: 15 April 2024
Tomáš
Czech RepublicRoom without window outside, we had a window onside hotel to look on the stairs. But it wasnt a problem for us.
Friendly staff, nice location
Stayed in April 2024
Reviewed: 7 April 2024
Piotr
PolandStaff should inform that the water is turned off in Cusco at night. It's not the hotel's fault that the city turns off the water, but knowing that would have allowed us to wash ourselves earlier
Very close to plaza de armas. Very helpful and nice staff.
Stayed in March 2024
Reviewed: 4 April 2024
Yolanda
United StatesThe location had its pros and cons. It was close to the everything so it did make it easy to walk everywhere. However it was very noisy with the constant traffic up and down the road and beeping of cars. The room also got pretty hot since there isn’t any AC but we asked for a fan which was provided to us.
Loved the breakfast and tea station in the lobby and the staff were was always very polite and friendly. The room was very clean and the bed was very comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Antonio
AustraliaClean comfortable and good location
Stayed in March 2024
Reviewed: 31 March 2024
Floreana
United KingdomClean and modern style
Stayed in March 2024
Reviewed: 23 March 2024
Sausha
United StatesCleans rooms great breakfast, and the staff were great!
Stayed in March 2024
Reviewed: 15 March 2024
Pedro
Spainno windows in the rooms
the staff bery lovely and the location
Stayed in March 2024
Reviewed: 14 March 2024
Paul
AustraliaSadly we didn't sleep very well possibly due to the time of year we were visiting. Room was a bit hot and stuffy. Beds were very comfortable and shower was brilliant.
The staff. Nothing was ever too much trouble. They treated us like family rather than paying guests. Special mentions to Karen and Corina on reception and Gabriel and Diana in the breakfast room.
Stayed in March 2024
Reviewed: 1 March 2024
Shah
United KingdomNothing
The bed and pillows and bathroom (hot shower) and the breakfast was 10 stars 🌟 🤩
Stayed in February 2024
Reviewed: 18 January 2024
Simon
GermanyOn a Saturday night having a room to the street there was almost no chance to sleep due to constant honking of cars right in front of the window.
Nice staff, very clean, comfortable room, good breakfast, central location.
Stayed in January 2024
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