Shower was not always hot as I expected

Staff, location and breakfast.

Stayed in May 2024

As mentioned by others, the sound proofing should be improved. Our room had some windows facing the same ventilation shaft as the kitchen( even if we were at the 5th floor!). At 4 am every morning the kitchen would start preparing breakfast. You could hear every egg being cracked…

The location is quite central, with a 10 min stroll till Plaza de Armas. The breakfast is more than sufficient. But the main selling point of this hotel are the staff! Absolute perfect service! Every request we had was met by a positive answer and a smile. Complimentary coca tea is readily available in the lobby, together with some different types of teas.

Stayed in May 2024

Right next to San Pedro market but it's nice and quiet in the rooms. We stayed at two other places in Cusco and this one was the quietest, perfect for a good night's sleep before the early tour starts, or to have a lie in. When we arrived the room type we booked was sold out however the management was so nice and upgraded us for no extra cost and this room even had a bath which was perfect to soak in after our five day hike. All the staff were super helpful and friendly.

Stayed in May 2024

Rooms towards the inner yard are much more quiet, sometimes a weird smell in the bathroom

Very friendly staff and great location

Stayed in April 2024

While the room was rather cold, they had very warm blankets, that kept you too hot during the sleep. Communication in English was rather difficult.

Very nice breakfast with fresh fruit and great variety. Location was good, rooms were clean, value for money was good.

Stayed in April 2024

A bit pricey compared to other hotels.

Good breakfast, room was large and comfortable

Stayed in April 2024

No aircons or fans. It can get loud with guests ringing the bell and late arrivals

Good location, friendly staff

Stayed in April 2024

I stayed in two rooms during my time there. When I was on the third floor my wi fi was very weak I had to use my data. When I was on the fifth floor the wi fi was very good.

The staff of this hotel is absolutely the best. You can ask them anything and they will gladly help and assist. The location is great - 2 minutes walk from main market and 10 min walk to central square. The rooms were very clean.

Stayed in April 2024

Property was well maintained and clean. Location is perfect if you want to explore the market and church etc.. staff were very accommodating and friendly.

Stayed in March 2024

The room is very small. The wi-fi didn't work in our room, but was working perfectly in the lobby or in the breakfast room.

Breakfast was great. Good selection of food, such as scrambled eggs, pancakes, some pastry, fruits and vegetables, juices. They also offer complementary tea in the lobby all day long and extra blankets if you are cold at night.

Stayed in March 2024

No shower curtain

Good location Staff is helpful.

Stayed in March 2024

My only minor critique would be to offer slightly more variety at breakfast, but honestly, even that is a stretch because the breakfast was totally fine and adequate.

Amazing staff! Very clean rooms, large washrooms, and perfect location just 10 mins walk from Plaza de Armas. Amazing value for money, and staff will go above and beyond without being asked. I would 100% stay here again, no doubt!

Stayed in March 2024

Vey pleasant and helpful staff.

Stayed in March 2024

The staff are incredible, so kind they upgraded me to a bigger room at no additional cost. And brought me oxygen when I got altitude sickness. They were so kind and I ended up staying for 2 additional nights. The rooms are clean and the bed is decently comfortable

Stayed in March 2024

We had 3 breakfasts included in our reservation, but unfortunately we couldnt take any of them cause we had to take early tours. We asked for lunch box instead which was very poor and inacceptable including: one mandarine, one small pack of crackers and one apricot juice not tasty at all. We asked the 2nd day for at least a small sandwich, the receptionists says ok, but the next day it was the same box, and no sandwich at all. their explanation is that we can get poisened if we take food with us. Not acceptable at all for such hotel

Charming hotel in central Cusco near all the main attractions, the room was large and the beds confortables

Stayed in March 2024

Great place - read our earlier review.

Stayed in January 2024

Room was perfect for our needs. We kept extending our stay as we decided to stay longer in Cusco. Nice attached restaurant for our breakfasts and one dinner. We ordered room service one night - they sent someone up to our room to take our order in person! They held our luggage when we checked out for a day and night in Machu Picchu. Location was very convenient, close to the central marketplace in Cusco. Highly recommended!

Stayed in January 2024

A very Nice hotell With good location. 😊😊😊

Stayed in March 2024

Garden was slightly laut.

Staffs are vey much helpful.

Stayed in February 2024

The first room was too noisy. I requested to change to another one, much better. Too much light in the room. Unable to cover completely the windows.

Location, price, tem available 24 hs

Stayed in February 2024

The great service and the room was wonderful for resting after many days of trekking in Cusco

Stayed in February 2024

I loved the point view of city from the terrace. The staff were very helpful.

Stayed in February 2024

Location is very nice for making the tours in Cusco ( tours starting very early) Breakfast was good and the room size was great.

Stayed in February 2024

The breakfast was great! One detail: Internet Wi-Fi worked very well.

Stayed in February 2024