Tandapata 354, Cusco City Centre, CUSC 01 Cusco, Peru
#45 of 292 hotels in Cusco
Guests' ChoiceBased on 288 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
8.8
Facilities
8.9
Staff
9.7
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 5 June 2024
Stormi
United StatesI check out in a few hour..I hope, nothing.
Jeshua .. the everywhere man was AMAZING!! So kind and attentive! He did the work of at least three people!!! The lovely chef at breakfast had a quick smile, a kind voice and great food. The propery is quaint and lovely wirh a good view. Good Spa with a higher view....The Massage was excellent and the masseuse amazing! Close to the main Plaza... be aware.. steep walk.
Stayed in June 2024
Reviewed: 5 June 2024
Karen
United StatesThe view of the city from our hotel was beautiful. The rooms were very clean. Stuff was friendly and helpful
Stayed in May 2024
Reviewed: 1 June 2024
Kelsey
United StatesWould definitely stay here again. Staff was very accommodating and polite, adorable place with great views!
Stayed in May 2024
Reviewed: 1 June 2024
Mary
United KingdomFantastic location, great views across the city.
Stayed in May 2024
Reviewed: 30 May 2024
Santosh
United StatesCouldn't reach there by car. Had to bring our luggages by hand along cobblestone paths.
Great service. Loved the breakfast also.
Stayed in March 2024
Reviewed: 28 May 2024
Nicoleta
Romaniasome of the bathrooms
breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Patricia
United StatesWe stayed here for a week. The staff was excellent! They were very friendly and helpful. We loved the views from both patios. The breakfast was delicious and a great way to start the day.
Stayed in May 2024
Reviewed: 17 May 2024
Fiona
United KingdomNot the hotels fault but when you’re acclimatising to the altitude the walk up from Plaza de Armas is a killer!
Absolutely fantastic hotel. From pre arranging massages and an airport taxi everything was great. Excellent communication. The road outside the hotel was shut as we arrived and they immediately dispatched two helpful guys to help us up the street with our luggage. Massages were fantastic. Rooms very clean. They kept our luggage whilst we went to Machu Picchu. Breakfast is splendid - perfectly cooked omelette to order amongst lots of other delights. If I am fortunate enough to return to Cusco I’ll be back!
Stayed in May 2024
Reviewed: 17 May 2024
Sophie
United KingdomNothing we didn’t like. The water could be a bit hotter but nothing major. To consider the hotel is at the top of the hill so those with accessible issues or that struggle with the altitude of Cusco to note that it’s uphill. Taxis cannot always drop you directly to the hotel due to the location but for us this was fine.
The hotel was beautiful, felt very serene not too many rooms. It had a lovely terrace to sit and have a drink which overlooks the city. The staff were exceptional, very helpful. Helped us with taxis and restaurant bookings.
Stayed in May 2024
Reviewed: 16 May 2024
Ruby
AustraliaBathroom was below average, but it is to be expected. Great hot water though!
I loved that it’s short walk to the busy area but it’s quiet and peaceful where it’s located. Having that courtyard was AMAZING over looking the views, the massage was superb, staff amazing, bedroom was perfect out into courtyard, hot water bottle in the bed awaiting you. It’s perfect spot for being in the artisan vibe with all the cool cafes and crafts.
Stayed in May 2024
Reviewed: 12 May 2024
Frances
CanadaWe liked everything but I would recommend you try to get a room with a view. There wasn’t one available when we went but it would have been great to have.
Although it’s a bit of a hike from the main plaza, it’s in San Blas, a very interesting and quaint area. We took some time to walk the cobbled streets, which were much quieter than in the center. The hotel itself is a haven of peace with a beautiful view of Cusco and the mountains beyond. We arrived after our Machu Picchu hike and got massages. I had the hot stone massage. Fabulous!!
Stayed in May 2024
Reviewed: 9 May 2024
Adriana
SwitzerlandOur shower was leaking a bit.
We liked everything! Breakfast (!), location, view, staff & room were great. They provided a hot bottle every night, which was nice!
Stayed in April 2024
Reviewed: 7 May 2024
Gerard
United StatesEverything was good.
Friendly people
Stayed in May 2024
Reviewed: 4 May 2024
Sadman
United StatesIt's centrally located from the main plazas. The staff were very helpful. They made sure to go above and beyond our expectations.
Stayed in May 2024
Reviewed: 26 April 2024
Louise
United KingdomThe central staircase meant you can hear most people walking and talking when getting to their rooms. Perhaps the staff need to be more proactive to remind guests to be considerate to other guests when leaving the property at 4Am!!
Great atmosphere and friendly staff, breakfast was great
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United StatesI traveled with my grown daughter. We both stayed in single rooms on the main floor which worked out great. The rooms were very adequate, but they could use a facelift. Don't select this hotel if you are looking for a 5 star option; however, if you can look past some of the cosmetic items, the value is excellent.
The customer service from the staff was superb. The outdoor terrace on the main level offered stunning views of the city. The property was within walking distance of the Historic Center (granted, coming back was all uphill) which provided great convenience. The breakfast, while limited in scope, was very good. We felt very safe and secure at the property.
Stayed in April 2024
Reviewed: 19 April 2024
Mofo
United StatesThere's absolutely nothing that I don't like. Besides that, you can't flush your toilet paper
Exceptional customer service. The rooms are clean. The beds are nice. The breakfast is excellent. Truly excellent! They put little hot pads in your bed at night to warm them up. The bathroom is immaculate. The cleaning and room services perfect they have a little bar. They have a coffee shop. The views are spectacular.
Stayed in April 2024
Reviewed: 7 April 2024
Sean
United KingdomA bit dated and in need of modernising, especially the bathroom. Room had a strong musty odour both times we visited.
Staff are lovely and very helpful. They went out of their way to organise breakfast boxes, taxis, food to hotel etc
Stayed in April 2024
Reviewed: 31 March 2024
Jessica
GermanyThe hotel did not provide filtered drinking water, also not during breakfast (only hot water). It’s pretty normal in all Hotels I’ve stayed in Peru, so this surprised me. Good breakfast buffet but not too many veggie options - if you’re vegan like me then you can have some fruits and cereals and they organized almond milk on request. The only thing they didn’t have were any gluten free bread options. However, the cereals did not contain any gluten which was great. Tip for the hotel: it’s very easy to find gluten free crackers (“Sanissimo Salmas”) in Cusco’s supermarkets that would make your gluten free guests very happy 😉
Beautiful Hotel in San Blas with amazing views of Cusco and a beautiful garden with several seating options and a bar. The whole staff was very kind but Evelyn was of special help - thank you!! Very responsive via the booking.com chat, much appreciated and very helpful! Every evening the staff makes sure to turn on the heaters in the rooms and put a warming bottle in each bed - we loved that as it gets quite fresh at night in Cusco and it’s such an outstanding gesture! We highly recommend this hotel for everyone who is good at walking (note that this hotel is almost on top of the hill and it’s quite a walk and quite some stairs to get there from the center). Taxis make it into the street and will leave you just at the door of the hotel. However, bigger Vans cannot enter and will pick you up / drop you off a few streets down.
Stayed in March 2024
Reviewed: 24 March 2024
Alice
United StatesBeautiful boutique hotel in the San Blas neighborhood! It has a gorgeous terrace that has a phenomenal view of the entire city and a bar as well. The hotel was clean and very comfortable! Staff were very helpful with all needs. We loved that they put hot water bottles under the covers to make it warm for bed! Delicious warm breakfast with lots of fruits and veggies.
Stayed in March 2024
Reviewed: 18 March 2024
Walter
ItalyBeautiful position (rooms with balcony have a great sight of Cusco) and is totally away from crowd. Be aware that first days in Cusco are really demanding about "breathing" (is above 3.400m high) and walking uphill to hotel from main square require some "breaks" till body get used to low oxygen.
Stayed in February 2024
Reviewed: 16 March 2024
Doris
United StatesNothing at all All was amazing
The staff was very attentive and helpful The hot bed warmers!!!
Stayed in March 2024
Reviewed: 4 March 2024
Mohammad
United StatesMy wife and I had a great time. We had altitude sickness and the hotel staff went above and beyond for us!
Stayed in March 2024
Reviewed: 2 March 2024
Georgina
United KingdomNothing it’s brilliant
The property is absolutely beautiful and very well kept it’s like a family looking after you. The breakfast was amazing, such lovely little touches like leaving a hot water bottle under your blanket at night. The massages were amazing and the staff can’t do enough. We loved it so much we cancelled our hotel when we’re next back in Cusco and rebooked to stay here!
Stayed in March 2024
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