Getting consistent hot water in the sink may require patience at times. The shower has decent hot water as long as one doesn't take very long hot showers. There isn't much noise insulation in the rooms from outside noises, but this seems to be the case for most buildings in the region.

The property is very well located, less than a minute walk from the main Ollantaytambo ruins, and many of the good restaurants and markets/groceries are within 3 minutes walking distance. The staff is excellent and will provide you with everything needed. The breakfast was very good every day. Facilities and the layout of the lodge is nice visually as well as being comfortable.

Stayed in May 2024

Our first night our reservation was messed up and we got given a smaller room than we booked, but these things happen and they were apologetic

Clean, friendly staff and nice breakfast, great location

Stayed in April 2024

Central, very cozy!

Stayed in April 2024

Free parking, clean room

Stayed in March 2024

Location was great-- about 10min walk from the train station, which was an important thing for us because we had a really early train to Machu Picchu. Nice comfortable stay, nothing to complain about.

Stayed in March 2024

We loved most of it! As with most old properties (especially in quaint historic towns) the plumbing is not that great. I'm sure they will maintain leaking pipes every now and then. It didn't really bother us because we knew that most buildings in Ollantaytambo is old.

The location was perfect!! Next to the artisan market with a fantactic view of the ruins. It was peaceful and the breakfast was great! The hosts were super friendly and went out of their way to accommodate us. Definitely stay in Ollantay rather than Aguas Calientes when visiting Machu Picchu. The town is full of character and so many beautiful historical buildings and winding streets.

Stayed in April 2024

The receptionist, Miguel, was very attentive and prestative.

Stayed in April 2024

The staff were friendly and helpful! The rooms were large and cozy (with incredible views). The location was perfect because it was right next to vendors and restaurants.

Stayed in March 2024

The best view ever! (from our quadruple room)

Stayed in March 2024

Very good service, helpful and friendly staff.

Stayed in March 2024

Extremely cosy place, liked it a lot. Good breakfast

Stayed in February 2024

Very cute family run hotel, nicely decorated, clean, has hot water and heater if you ask. Central, located beside historical site and some nice restaurants.

Stayed in February 2024

Nothing

Super friendly family, really welcoming and helpful!! Lovely space, super clean and cozy

Stayed in February 2024

Just like other hostels in the area, we had to ask for the host to turn on the hot water before we wanted to shower.

The location? You couldn’t find a better spot. It was across the market plaza from the archeological park. Additionally we had a great view from our room. It was a short walk to great restaurants and cafes. The inside patio was a beautiful place to sit with plants and decorations, some of which are for sale. The family that owns the hostel was very friendly and helpful. The breakfast was extra special with local bread, cheese, meat and fresh fruit. We asked for tea and were provided with our own thermos, a variety of tea bags and sugar that we kept on the table outside of our room. Our kids fell in love with Puma, the friendly kitten that lives there.

Stayed in December 2023

The toilet doesn’t flush well and has a smell.

The views from the room… absolutely gorgeous!

Stayed in December 2023

Nothing

This hotel is excellent value-for-money. It is right beside the Inca fortress ruins and street market. Breakfast was very good. Only about a 7min walk to the train station. Room was large, clean and comfortable. Staff were helpful and informed us just have to walk train square to catch a cab to Cusco (60 sol, or 15 each for 4 people) at the end of our stay. We were happy we stayed at Eureka Lodge.

Stayed in December 2023

The location is literally steps away from the Inca ruins and only a 10 minute easy walk to the train station. Lots of restaurants and cafes nearby to choose from. The showers had hot water, the wifi was strong, and overall everything was clean. The owners made it an exceptional stay and were very friendly, helpful, and prepared a wonderful breakfast for us.

Stayed in November 2023

Bed was small for 2 people, but we managed it.

Staff exceeded my expectations! Ruth and her family were nice, kind, helpful, informative! Location was convenient and close to main attraction and restaurants. Good and authentic breakfast.

Stayed in November 2023

I didn't love the small bathroom or that my window faced an inner courtyard.

Breakfast was good. The location was excellent. Staff were very helpful and kind. Would stay here again

Stayed in October 2023

No hot water for bathing.

The hostel is operated by a family. They are super nice and the breakfast is well-prepared. The location is good and right in front of the archaeological site.

Stayed in November 2023

Could be nice if they integrate Tv and cable to the rooms

Everything was very good, Ruth and Mayte are excellent hostess , the breakfast was superb and the rooms very comfortable.

Stayed in October 2023

Ruth was awesome. Very attentive, laundry service was a plus. Breakfast fresh and delicious.

Stayed in October 2023

This is an excellent place , excellent service.

Great location , well kept , quiet and very helpful staff Breakfast was excellent and waiting for us in the morning

Stayed in October 2023

Hot water needs improvement

Breakfast: plenty of food and good Location: well located Staff: Super friendly and helpful

Stayed in September 2023