Nothing

The location is perfect, the breakfast was amazing, the staff was really attentive : I had a health issue and they were very helpful, the shower is great (temperature and pressure) and the beds comfortable

Stayed in April 2024

Great breakfast

Stayed in April 2024

The shower water was warm, but didn't get very hot.

The hotel staff were very friendly and accommodating. They even offered me a breakfast to go when I had to depart at 4:30am. The room has standard amenities and is in a great location. It was comfortable and met my needs. While you can hear people in other rooms at times, I found the hotel to be quiet overall, especially for sleeping.

Stayed in April 2024

Nothing

Fabulous, helpful staff. Great location. Very walkable, but just enough out enough to be quiet. Good breakfast, comfy bed and spacious room, very clean.

Stayed in May 2024

none

the staff are polite and helpful .thanks to Rocio and ditne . very helpful staff

Stayed in April 2024

It was a bit tricky to keep the shower water from spilling out onto the floor, but that’s definitely not specific to this location.

I could not imagine more hospitable staff. The team treated us like family, from the daily delicious breakfast to personalized recommendations about our daily activities.

Stayed in April 2024

Gluten free option for breakfast box (e.g. some gf bread or patacones or potatoes would be good) as otherwise it's just a couple slices of ham & cheese in a little plastic bag.

Rooms was spacious, bed was huge & comfortable. Heating was controllable from the room so it meant we could turn it up ourselves and not be cold. Complimentary airport pickup. Breakfast was good. They looked after our bags free of charge while we did the 4 day inca trek.

Stayed in April 2024

Gluten free option for breakfast box (e.g. some gf bread or patacones or potatoes) as otherwise it's just a couple slices of ham & cheese in a little plastic bag.

Rooms was spacious, bed was huge & comfortable. Heating was controllable from the room so it meant we could turn it up ourselves and not be cold. Complimentary airport pickup. Breakfast was good. They looked after our bags free of charge while we did the 4 day inca trek.

Stayed in March 2024

Climbing 2 floors with luggage

Location was great, bed was comfortable

Stayed in April 2024

Attention to detail on all matters and great breakfast!

Stayed in April 2024

Check-in took 45 minutes, plumbing needs some maintenance

Location is superb, Staff was super attentive and made us feel at home, breakfast is plentiful,

Stayed in April 2024

The staff at the hotel were outstanding. Every staff member greeted us upon every encounter and were all very welcoming; this is how all customer service staff should behave, but is harder to find in today’s world. The hotel is quaint and authentic. Everything was comfortable and very clean. The morning breakfast was very good with eggs made-to-order, pastries, fruits, and yogurt. The property is located on a side, dead-end street, so it is quieter than most areas. Despite this, it is only a few blocks walking to the main square. There are plenty of shops, restaurants, etc. all within a few minutes walking. If we come back to Cusco, this is without a doubt, where we will stay. This may have been our best stay in our two weeks in Peru.

Stayed in April 2024

Bathroom was antiquated. Shower wasn’t very good.

Great location. Quiet. Nice staff.

Stayed in April 2024

Amazing hotel. Centrally located, allowing you to walk to all sightseeing areas. Spacious and clean rooms, with nice balconies. The ambient is so traditional and unique. Communal areas for food is so beautiful. Extremely friendly stuff working here.

Stayed in March 2024

The property was perfect for us.

There was a lot to like about the property - the location was amazing, situated in the pretty San Blas area allowing for an easy walk to points of interest (main square, panoramic view points, San Pedro market). The property itself was lovely with it’s decor giving off old fashion ranch vibes - wooden furniture, old ceiling beams and exposed floorboards. The staff were amazing. So helpful and caring, making the effort to ensure everything was OK and we had everything we needed. Breakfast was great; a continental offering with eggs, hams, bread, avocado and cereals and plenty of nice juices.

Stayed in March 2024

We would have preferred a room higher up to see the lights of the city. Also, if you are just arriving in Cusco without acclimatising to the altitude, please get a cab to the hotel - its up a hill and you will likely get out of breath and dizzy!

The other reviews comment upon the high level of service in this nice hotel - we absolutely agree. The owners couldn't be more helpful. Nice room and a nice buffet breakfast.

Stayed in March 2024

Loved our room! Was comfortable, nice size and very quiet. We had the ‘spacious double’ for three nights and then had another night in a regular double after a multi day hike which was also comfortable. The spacious room was our preference. The staff was helpful, breakfast tasty and it’s in a good location, near nice restaurants / cafes and close enough to the main square for ease but far enough away for a peaceful sleep / rest. My husband loved having a TV with good channels and could even watch a football game from the UK!

Stayed in March 2024

Incredibly accommodating. All the staff were very nice and helpful. Very quiet with a great location and less than 10 minute walk to the main plaza de armas. Great breakfast.

Stayed in March 2024

All good.

The hotel is in a great location just over 10 minutes walk from the main square. There are lots of restaurants nearby (including Jack’s Cafe) and dozens of small shops selling toiletries groceries etc. All the staff were delightful. We loved our room which was charming, slightly quirky and overlooked the street with a (very) small balcony so had natural light. However, some rooms look onto the inner courtyard with no outer window, so worth checking when you book.

Stayed in February 2024

The best part of my stay was the friendly staff, especially Rosa. She provided me with helpful hints on where to find the best-roasted chicken and where to shop for jewelry for my wife and daughters. Perhaps it was the altitude, but the view of the Cusco hills from my room always left me breathless.

Stayed in February 2024

Liked everything.

Fabulous breakfast, ideal location near the Plaza Mayor. Staff very friendly and helpful - always going the extra mile. Special thanks to Rosy and the breakfast chef William. Highly recommended.

Stayed in January 2024

The only little annoyance was the squeaky flooring in the room just above me. One night those folks got up at 4 am and woke me up just walking around and squeaking :D

An excellent hotel. A spacious room which despite overlooking the road turned out to be very quiet. Very friendly staff at the reception and at breakfast. Felt really welcome. The breakfast is all fresh staff and made to order eggs - really healthy and filling.

Stayed in February 2024

Everything about this hotel was great! Clean and comfortable rooms, nice breakfast included, and all hotel staff were so helpful, especially Joseph!! I would totally stay there again!

Stayed in December 2023

Nothing all good

Location was perfect being close enough to main attractions without being in all the crowds and hustle bustle. Staff super helpful and friendly making sure we had access to a doctor when I got sick. Breakfast was really good with eggs cooked how you like and loads of fruit, cereal, fresh breads. Highly recommend

Stayed in October 2023