Rooms were tiny and very old.

Price

Stayed in August 2023

Breakfast needs to improve…

Close to everything!!!!! Staff was superb!!!

Stayed in May 2023

Everything was ok

It was quiet

Stayed in December 2022

Location

Stayed in December 2022

Poor Wi-fi connection and no local calls service in rooms

location

Stayed in November 2022

Good value for money. Breakfast is basic. Room was huge. Room has a safe and mini bar. Location is very good.

Stayed in October 2022

Breakfast room was gloomy and breakfast was uninspiring. Hotel in need of a freshen up and interior design makeover.

Staff where lovely, gave me a heater when I asked for it. Tea making in room. Very helpful.

Stayed in August 2022

The rooms are big and clean and the beds are very comfortable. The staff is helpful and positive. The location is great

Stayed in May 2022

Staff was not diligent with requests and not very attentive. Poor room cleanliness

only location , and the bed is king size

Stayed in April 2022

excellent value . nice bathrooms. quiet yet in the heart of the action. great air conditioning. comfortable bed

Stayed in January 2022

it could be better cleaned…

the staff

Stayed in November 2021

it is very comfortable.

Stayed in October 2021

Nothing

The staff was very friendly and helpful!!

Stayed in October 2021

This is definitely NOT a four star hotel! Far from it. We originally received room without working hot water. Had to change it which took some time. Also AC did not work. However later we found out the other room had the same "style" of AC, non existent, although they said it works. No, this hotel does NOT have AC, its just a fan blowing warm air. That could be a problem sometimes in Lima. Rooms have old used/abused furniture, we had to ask for towels because there was only one for two people. Also, we stayed over the weekend and could not sleep much, because they rent the downstairs banquet room for parties. They were going on both Saturday and Sunday till midnight. Staff is not very helpful. And when asked for taxi it was super overpriced. Ended up calling Uber. Overall, will not stay again...

Very good location of course in the middle of Miraflores. Decent breakfast ( not a four star one )

Stayed in October 2023

Room was reaaaaly cold in night, there arw bo heater, litlle bit noise on street.

Breakfast was very good, clean room but really old furniture, comfortable and clean bed.

Stayed in October 2022

Great breakfast

Stayed in May 2022

This hotel is 2 stars at the best. When we checked in, there were no towels. I call reception and I was told that they will deliver ASAP. Had to call again after 45 mins and they said they’ll look in another room if they can find towels. Not sure what it means but they did delivered the towels an hour later. The room itself is okay but bathroom had bad lighting and no ventilation. Pretty bad for a 4 star hotel.

Stayed in April 2022

Before coming to Lima I had e mailed this hotel, asking the time between the hotel and airport by taxi. They did not reply. The check in process took a long time.

Arrived late at night and left too early to have breakfast.

Stayed in April 2022

Everything was great. Staff were not there at night, a bit frustrating but nothing to complain about

Excellent service for the price I paid. I had lower expectations which were greatly exceeded.

Stayed in January 2022

I came back to hotel at 11pm and doors are locked and no one at front desk. I searched around for different door to use my card to get in and nothing. Called hotel 4 times waiting 20 minutes outside before guy for front desk comes. I was pissed. I had a friend with me and we were going to sit in the lobby and go over itinerary she had for me. I said we'll go to.my room and guy says I need to pay extra even though room book for two. After being more angry with nonsense we went to my room and 20 minutes later he's calling me room asking when I arrived and need to pay taxes. More angry I said this can't wait till the morning. Half hour later he calls again and says complaint we're making noise. Noice of what? We're talking...TV would make more noice. We go down after that and my friend us upset too Saud she feels like he's accused her as being a prostitute. Guys say he went up after complaint and didn't hear nice... do why call me and phone ringing and talking on phone would make noise. I walked my friend a few blocks to apartment and said I'd be back in 15 minutes. I come back and again no one there and I'm pounding on the door and finally comes out about 3 minutes later. I did absolutely nothing wrong. Nothing.. and even if I did bring a girl uts my business, I paid for 2 people. He said I can't have Peruvisn in my room. I said nothing anywhere states that and if so you better state it when booking. He ruined my stay there. I'm a world traveler and nit once have I ever incountered some one on a power trip. I stayed at tge Ibis previously and everything great. Not sure if the guy was pissed off because I challenged him on paying extra for someone else and he was going to cause an unpleasant situation. I made a complaint to lady at from desk in the morning and manager came. They were apologizing and very nice. I can't fault the other staff even when I checked in. I rated this hotel a 2 because he made it so unpleasant.

Stayed in November 2021

Breakfast was very poor and in my riom the TV didn’t work.

Location and staff

Stayed in October 2021

We have asked for airport shuttle but the hotel never replied the three emails I sent them. At checking, the receptionist gave us our room key and when we opened the door, they were already occupants in the room. Not the standards and quality of a 4-star hotel. Highly do not recommend it!

Stayed in October 2021

The wifi can be spotty sometimes but I also only stayed for 1 day.

The front desk was very helpful and there was a complimentary drink included for both of us 😁.

Stayed in October 2021

the bathroom area was a bit small, the sink was just above the toilet

room was big for the price paid, breakfast was okay

Stayed in November 2022