Great location overlooking Lake Titicaca

Stayed in March 2024

Doesn’t have an elevator

Great view, excellent service, clean, comfortable

Stayed in March 2024

‘Mountain View’ rooms don’t really have a view!

Great setting by the lake

Stayed in March 2024

Low in ventilation - ceiling fans will really help when its too cold to open windows for ventilation

Beautiful views of alpacas outside our window! Oxygen available for altitude sickness Complimentary coca tea in lobby Excellent restaurant with excellent views Cute little store with a friendly lady selling beautiful souvenirs

Stayed in March 2024

This is a hotel in a very high place Lake Titicaca, 12,500 feet+ above sea level. And this hotel does not have an elevator. Air is very thin and is very hard to breathe so stepping up a staircase in these conditions is very difficult for some people. This is the main negative comment, elevators should be considered for this Hotel.

The room view and the comfortable of the room

Stayed in March 2024

Lake Titicaca view.

Stayed in February 2024

We stayed here for 5 nights and really enjoyed the hotel. It is a walk to town or quick taxi ride. There isn’t much around the hotel but it has great lake views, a nice garden (with llamas) and lounge areas. The staff here are probably the best we’ve had so far on this trip, so professional, helpful and happy. The room was large, super comfortable bed, spotlessly clean, we took a lake view room and it was well worth it. We ate at these restaurant a lot, the food was excellent. Breakfast buffet included all the usual things with omelettes cooked to order as well. Highly recommended.

Stayed in February 2024

Staff friendliness, chocolate treats from staff at night and having hot tea at reception

Stayed in February 2024

It was a little out of town but nice if wanting a quiet relaxing stay.

Great room/hotel in Puno just out of town on the lake. The restaurant was also lovely with some great meals if wanting to stay in. The staff were incredible, always going out of their way to accomodate us.

Stayed in January 2024

Poor choice of snack food at the hotel. If you need to leave early (ours was a 4.30am check.out), the front gates are locked and the security guard was not there to open them. Our taxi had to wait for 10 mins whilst we tried to leave, which made us late for our bus.

Room facilities, views, staff attention to detail.

Stayed in January 2024

Nope

The room, the staff, the view, and the restaurant. Very good food with fresh and local product.

Stayed in January 2024

When I did the booking it said it included all taxes, I think Booking needs to add that other fees might be in place (the 18% surcharge I had, within the law). And I don't know if it was because of the type of change (but that much?) I paid 79,64 USD instead of the 74USD that appeared when I did the booking. But yeah, besides that amazing experience.

The room was beautiful! Amazing lake view, beds were super comfortable, bathroom was very clean and with sustainable products. Awesome personel! Also food was delicious, although they should have more plant-based products and lactose free options.

Stayed in December 2023

There was a beautiful view of Lake Titicaca. There was also a nice restaurant overlooking the lake.

Stayed in January 2024

The staff was incredible - always friendly and ready to helps us

Stayed in December 2023

It was a little out of town and taxi is easiest option to go to town.

It was quiet and peaceful. Spacious room.

Stayed in December 2023

The small from the Puno side of lake titicaca. Also, not all dishes from the restaruant are delicious. The couscos, and the lamb legs are great, not much about the rest dishes from my opinion.

The view was great. The staff has limited English capability though,but I don't have much difficulties to get all information and help I needed. The breakfast is a standard average western buffet breakfast. The view from the room is fabulous. The hotel has a big back yard just by the lake Titicaca. Though Lake Titicaca near the Puno side in general has some unpleasant smell, but that is not the hotel's fault. In the large back yard, there are a few resting area, and we saw wild geini pigs and farm raised alpaca and sheep. The beds are very comfortable.

Stayed in November 2023

There was nothing wrong

The location, the view, large bed, bathtub, the wonderful staff….

Stayed in November 2023

N/A

That view from the restaurant in the hotel is breathtaking. Thank you so much for having tanks of oxygen to help us all deal with altitude sickness. Life savers!

Stayed in November 2023

The setting of the hotel- on the edge of the city and on the lake shore- has some positives but the over all environment that the hotel is located was not attractive and not suitable for walking beyond the hotel.

This was a comfortable, secure hotel with very good amenities. We liked the location on the edge of town and with a great view across the lake to Puno city. We also liked the old lake steamer moored in front of the hotel restaurant.

Stayed in October 2023

Confortable, spacious, nice staff

Stayed in September 2023

Our recent stay at Sonesta Posadas del Inca by Lake Titicaca was, for the most part, a delightful experience. However, we encountered a minor setback with the bed in room 220. Despite being informed that it was a new bed, we discovered two noticeable dents on either side, disrupting our sleep and comfort. The king-sized bed felt more like a precarious balancing act, making us feel as if we were on the verge of tumbling out. Upon raising our concern, the hotel promptly sent maintenance to address the issue, but regrettably, dents in the bed cannot be easily rectified. Graciously, the hotel offered to relocate us to another room, an offer we accepted without hesitation. The new room provided a cozy haven for the night, ensuring a restful and rejuvenating sleep. Despite this initial hiccup, we were thoroughly impressed with Sonesta Posadas del Inca's proactive approach in swiftly addressing the situation and providing a viable solution. This incident showcased the hotel's dedication to guest satisfaction, turning what could have been a negative experience into a positive one.

Embarking on a quest for serenity just beyond the city's hustle and bustle, we stumbled upon Sonesta Posadas del Inca. Strategically positioned a mere 15-minute taxi ride from the heart of the city, the hotel immediately captivated us with its peaceful surroundings, particularly during the tranquil nights. To top it off, our room boasted a magnificent view overlooking the pristine beauty of Lake Titicaca. While the hotel's interior design might lean towards the vintage, Sonesta Posadas del Inca compensates with a range of outstanding amenities. Uninterrupted access to piping hot water, a sumptuous buffet breakfast catering to both the young and the old, ensures a comfortable and gratifying stay. Moreover, for those in need of an oxygen boost, the hotel graciously offers this service at a nominal fee. A small payment of 30 soles grants access to an oxygen mask, allowing guests to share the revitalizing experience. A mere 15-minute session of oxygen inhalation in the morning and evening works wonders, assisting in acclimatization and fostering a restful night's sleep. What truly sets Sonesta Posadas del Inca apart, however, is the warm and welcoming staff. Their exceptional friendliness added a delightful dimension to our stay, elevating the overall experience. Furthermore, their attentiveness extended to assisting us in connecting with reliable tour agencies, significantly streamlining our travel planning. In conclusion, Sonesta Posadas del Inca stands as a serene haven nestled by Lake Titicaca, providing a tranquil retreat for weary travelers. Despite minor aesthetic aspects, the array of amenities and exemplary service make it a standout choice for visitors seeking a harmonious blend of comfort and peace.

Stayed in October 2023

Just a bit far from central but it’s not a problem as there are taxis available at cheap rate. No tea/coffee option in the room or outside except for the breakfast.

Next to the lake with good views. Size of rooms was also good. Staff was helpful. Breakfast was very good as well.

Stayed in August 2023

The view from the room was amazing, and the service was fantastic

Stayed in August 2023

We found equal or slightly lower rooms in other places for less money.

Room was very comfortable in all ways.

Stayed in July 2023