Nueva Alta N°484, Cusco City Centre, Cusco, Peru
#32 of 292 hotels in Cusco
Guests' ChoiceBased on 337 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.7
Value for money
9.1
Free WiFi
8.3
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End of dialog contentReviewed: 26 April 2023
Veerle
United Statesthe mattress
Stayed in April 2023
Reviewed: 19 April 2023
Kathryn
United StatesGreat location, spacious and well appointed rooms, wonderful breakfast offerings, helpful staff.
Stayed in April 2023
Reviewed: 16 April 2023
Chris
CanadaThere was nothing. My normal top review score is 9/10. But, my wife has leant on me to give a 10/10.
Everything. Beautiful hotel. Lovely suite. Attentive staff. (Plus, exceptional value at time of writing)
Stayed in April 2023
Reviewed: 15 April 2023
Jeremy
United KingdomQuiet with spacious rooms. Lovely courtyard. Friendly, welcoming, staff. Good breakfast.
Stayed in April 2023
Reviewed: 11 April 2023
Ana
Puerto RicoBeds needs to be updated.
Breakfast and room is large
Stayed in April 2023
Reviewed: 3 April 2023
Neharika
NetherlandsOne of the main reasons to book the hotel was the in-house restaurant with the idea that we could relax and not go out to eat after long days of hiking. unfortunately the restaurant was closed as not many tourists were visiting. our room itself was pretty dark (as windows were on the side of shower/ sink and not the bed) - I would suggest some more bright lights to add to the bigger rooms. also we found some ants next to the hot tub crevices.
We stayed in Tambo Del Arriero for a week in the double deluxe room (with hot tub). the room was massive, comfortable beds and toilet / shower / hot tub worked perfectly fine - it was much needed after all the day tours and hikes around the region. the staff is courteous and we’re readily available to help. breakfast was good, they even went out of their way to get oat milk for us for coffee. I got a early 2023 discount to book the place, so with the discounted price this turned out to be a great stay!
Stayed in March 2023
Reviewed: 2 April 2023
Javier
Germanyn.n
The classical style of the hotel makes you really feel like being in another time! Calm, very good shower
Stayed in March 2023
Reviewed: 27 December 2022
Kirsi
Finland-
clean and beautiful and big rooms
Stayed in November 2022
Reviewed: 25 December 2022
Gerald
United StatesLighting in the rooms could be improved.
staff was excellent, very accommodating and helpful!
Stayed in December 2022
Reviewed: 20 December 2022
Isabela
BrazilEverything was perfect
Stayed in December 2022
Reviewed: 11 December 2022
Lin
United States-
Two night stay before going to Machu Picchu. Held our luggage and had our room ready when we returned. Perfect!!
Stayed in October 2022
Reviewed: 11 December 2022
Lin
United StatesLoved everything!
Lovely, quiet, great staff and wonderful food in the restaurant
Stayed in October 2022
Reviewed: 10 December 2022
Lionel
BelgiumThey were a little inflexible when trying to modify the reservation following the transport strike in Cusco.
Amazing suite with finally a real king size bed! The jacuzzi bath was amazing too. Friendly and polite staff and great breakfast.
Stayed in November 2022
Reviewed: 3 December 2022
Kirsi
Finland-
it was super beautiful and comfy beds and big rooms
Stayed in November 2022
Reviewed: 17 November 2022
Jacinta
Australiaonly thing bad I could say was that they don’t put bottled water in your room which was surprising for me.
We loved our stay here it was beautiful and the rooms naturally warm. It was close the the main hub around 5-7 mins walking and all the staff were very helpful and kind.
Stayed in November 2022
Reviewed: 14 November 2022
Natalia
United StatesNo wifi signals in the bedroom. Wifi in the living room only. Only deem lighting in the living room, impossible to read, I have to use a headlamp.
Small outside window in the bedroom, a bathtub, a refrigerator and an electric kettle, coca lives in the room, a bath robe. Lots of natural light through skylights in the morning, day time. Excellent breakfast, staff
Stayed in November 2022
Reviewed: 13 November 2022
Karolina
Polandvery clean, with amazing climate
Stayed in November 2022
Reviewed: 11 November 2022
James
United KingdomWifi cut in & out so much we couldn’t really use it. Room service was quite slow.
Really huge beautiful room with amazing spa bath. Amazing coffee at breakfast. Quiet at night despite central location. Friendly staff and good laundry service.
Stayed in November 2022
Reviewed: 6 November 2022
Cynthia
United Stateswifi in our room did not work
the rooms are big and cozy. the property is very well kept. all the staff was very attentive breakfast is fantastic.
Stayed in November 2022
Reviewed: 5 November 2022
Eryalice
ItalyBest place where we slept in Peru
Great place to stay. Amazing breakfast, I still miss the fried cheese (try before judge) and the fresh fruits (Maracuja was just incredible)
Stayed in August 2022
Reviewed: 24 October 2022
Dara
IrelandThere was no bathroom door - only a curtain, which was strange
The courtyard was lovely to relax in and robes for the duration of our stay was a great touch
Stayed in October 2022
Reviewed: 18 October 2022
Fiona
AustraliaThe property was a lovely quiet oasis in busy Cusco. the staff were helpful and friendly. it was a lovely place to stay after a big trip to the Amazon
Stayed in October 2022
Reviewed: 17 October 2022
Lajoya
United StatesNo heat, but the blankets were heavy so it wasn’t too bad. Internet was inconsistent.
Beautiful property, nice staff, great location.
Stayed in October 2022
Reviewed: 17 October 2022
Malte
GermanyBest breakfast in Cuzco !!! Wonderful barista coffee, fresh eggs, delicious croissants, variety of fruits, .... Beautiful surrounding.
Stayed in October 2022
Reviewed: 11 October 2022
Maria
Chilenothing.
we loved the features, the architecture and design. the staff was very friendly. the rooms are place were very cozy.
Stayed in September 2022
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