Your web site indicated renovations were pretty complete, but that was not the case. Gave a negative first impression of the establishment. There was no microwave in the room. No instructions on how to set temperature. Had to learn to heat and cool by trial and error. Not obvious on the thermostat.

Breakfast was fine. The room was comfortable.

Stayed in April 2024

N/A

Quietness and rooms

Stayed in March 2024

under construction but they sent email and told us so we were well aware and we chose to stay there anyways. they had it very contained and went out of their way to accommodate us.

good

Stayed in February 2024

The staff was polite. Spacious room. Even under construction, it's stoll great. I'd stay again. Love the breakfast bar

Stayed in December 2023

Brealkfast was good with a nice variety

Stayed in December 2023

Only complaint, and I rarely complain, is that we went to breakfast about 10 minutes before it was to close, and there was no skim milk, no coffee, and no sausages. Probably seven or eight people came in after us looking for the same, and we’re disappointed as well. I tried to talk to the person behind the counter, but received no answer, the person that was putting food out, or at least should’ve been. The next day, it was very good and plenty of food, but we were much earlier. Could’ve been a glitch, but just a bit disappointing.

Everything was very nice as it has been when we’ve stayed at other Hyatt Place locations.

Stayed in November 2023

The ONLY thing was that there wasn’t a microwave in our room. It had the mini fridge, coffee maker, additional sink, couch and work bench (plenty spacious) but no microwave. However, there was on in the lobby, right off the elevator which worked for us just fine.

The location itself was just secluded enough yet right around the corner from many restaurants and other attractions/things to do. It only took us 20 min to get to Arrowhead Stadium. Also, the noon check out time makes such a huge difference and not many hotels do that anymore so that was a huge, unexpected perk!!

Stayed in November 2023

The rooms were a little smaller than I anticipated but they were still nice

Breakfast was sooooooooo good!!!! The hotel was absolutely clean ! I would highly recommend.

Stayed in November 2023

It was a bit tight getting into bathroom as there isn't much clearance between the door and the toilet.

Close to highway, yet quiet. Very comfortable rooms with perfect pillows and bed. Large television that swiveled to make viewing from bed or couch pleasant. Breakfast was very good and well stocked. All staff were ultra friendly.

Stayed in October 2023

Staff was super friendly, had great amenities, rooms were nice , comfy, and super clean!

Stayed in October 2023

Maybe a way to carry a few breakfast items to the room for spouse. Small tray.

Excellent!

Stayed in October 2023

The only real issue with this hotel was the water pressure with the shower - it was almost non-existent. Thee only other issue (and one I consider a first world problem) was that the "information" on the TV didn't work - it always showed "no info" on all channels. Other than this, the hotel was delightful.

The breakfast was delicious - both the hot food and the cold items. The selections were varied and all were good. My husband had a lunch at the hotel and thought is was delicious. The beds were very comfortable! On the Friday night of our stay, the hotel was full with traveling sports players (looked to be tweens and teens) and they all observed the "quiet time" - we really appreciated that!

Stayed in October 2023

There wasn’t any restaurants or coffee shops in walking distance

It was in a quiet area

Stayed in September 2023

This was a nice location. Very clean & comfortable. Nice quiet area, friendly staff. We came to area for a craft show and this was only a few blocks away from convention center so very convenient. Many restaurants close by. We had a 3 year old with us too so Grandpa stayed in room with her during the craft show. They had a great time. There's also several parks just a short drive away that we took her to in the evening.

Stayed in June 2023

Only thing the jumps out was the condition of the elevator floors. Carpet was worn and dirty.

Friendly and helpful staff

Stayed in September 2023

Disappointed that we could not have coffee available for a longer time without having to pay extra for it. Also asked for additional coffee packets for our room at the front desk, and felt that it was given to us a bit grudgingly.

The breakfast was very good, with many options, and a well rounded menu.

Stayed in September 2023

There is a $15 damage holding charge that they didn’t mention. The charge got refunded but when I first paid for the room I noticed the price was different. The staff were really nice the next morning explaining the difference in cost.

Breakfast was good. The room was nice and clean. The shower had really good water pressure.

Stayed in August 2023

Nothing i can think of.

Breakfast was very good. Better than most we have had. Staff was friendly and helpful. Cleanliness was excellent. Will definitely stay here again!

Stayed in August 2023

There weren't enough towels. The rooms coffee system.

Just about everything.

Stayed in August 2023

Beautiful place

Stayed in August 2023

The location was very convenient it is near the downtown were most of our meetings are located. It is near restaurants in the area. The room is very spacious with a living space and a mini kitchen. I like how the sink is separated from the toilet and bath, while my colleague uses the bathroom I can use the sink outside for my touch ups without problems and it saves us time!

Stayed in July 2023

No Complaints

My family enjoyed the hotel. The facilities was very clean and the staff was friendly and accommodating.

Stayed in July 2023

Bathrooms are a little small

Beds are comfortable

Stayed in July 2023

Different Breakfast options. Breakfast was Amazing but after multiple days it would have been nice to have other options.

Staff was Amazing!

Stayed in July 2023