Waghi Parade, 495 Mount Hagen, Papua New Guinea
#2 of 2 hotels in Mount Hagen
Guests' ChoiceBased on 57 hotel reviews
7.2Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
7.7
Value for money
7.2
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Showing 1 – 25
Reviewed: 9 April 2024
David
AustraliaEverything was OK.
The staff were excellent. Room was clean and the restaurant was adequate. Restaurant staff were very good.
Stayed in March 2024
Reviewed: 31 March 2024
Pakain
Papua New GuineaTV channels not interesting. Need to add channels that are more educational
Quietness
Stayed in March 2024
Reviewed: 31 December 2023
Rosemary
Papua New GuineaThe food.
The hotel was great, quite and nice. The rooms are in good condition.
Stayed in December 2023
Reviewed: 28 September 2023
Mike
AustraliaLimited menu options.
Friendly and comfortable.
Stayed in August 2023
Reviewed: 14 August 2023
Kongoi
Papua New GuineaThe toilet at the reception..it's smelly
The rooms are very lovely
Stayed in August 2023
Reviewed: 25 April 2023
Margaret
Papua New GuineaN/A
The all inclusive package
Stayed in April 2023
Reviewed: 21 January 2023
Adrian
New Zealandclose to town clean and great staff
Stayed in January 2023
Reviewed: 21 January 2023
Adrian
New ZealandClean good food
Stayed in January 2023
Reviewed: 1 October 2022
Russell
Australianil
convenient/ professional staff/clean
Stayed in September 2022
Reviewed: 6 April 2022
Png
AustraliaThe staff were polite and very helpful despite the fact that we were checking in earlier then the checking in time
Stayed in April 2022
Reviewed: 17 January 2022
Moke
Papua New GuineaNone
A very good facility for families
Stayed in January 2022
Reviewed: 26 September 2021
Hilda
Papua New GuineaThe fact that check in is specifically at 2pm. I arrived at 10am but had to wait an hour and a half to be allocated a room. Also first airport drop off is at 7:30am. It should be flexible and not on a specific time.
I didn't have breakfast
Stayed in September 2021
Reviewed: 12 May 2021
Emma
Papua New GuineaThe only thing missing was an extra towel in the bathroom to clean the floor of excess water.
The front desk staff Jeremiah was such a wonderful help. Room service was amazing.
Stayed in May 2021
Reviewed: 7 May 2021
Jurish
Philippinesmaybe improve on room cleanliness
good breakfast
Stayed in May 2021
Reviewed: 2 December 2023
Netty
Papua New GuineaTV didn’t work in the room I stayed.
The beds where comfortable with enough lighting
Stayed in December 2023
Reviewed: 8 November 2023
Robert
Papua New GuineaNIL
Excellent
Stayed in November 2023
Reviewed: 8 November 2023
Robert
Papua New GuineaNIL
Was really good
Stayed in November 2023
Reviewed: 26 July 2023
Lencen
Papua New GuineaThe airport transfer bus driver wasn't friendly, used unacceptable terms instead of talking and explaining in a friendly manner. Should talk nicely when they know that it's a new guest.
The receptionist and the waiter were the best. Friendly and made us feel at home. The rooms were clean, the environment was refreshing.
Stayed in July 2023
Reviewed: 16 October 2022
Denis
AustraliaCar park is a way from reception with no assistance. No hot water for shower . TV not working . Restaurant meals very ordinary and luke warm / cold .
Clean and modern all areas
Stayed in October 2022
Reviewed: 29 August 2022
Teddy
Papua New GuineaCustomer service at the restaurant very poor... Ignorant
Stayed in August 2022
Reviewed: 10 July 2022
Alex
Papua New GuineaFood quality and quantity
Customer service no open
Stayed in July 2022
Reviewed: 16 May 2022
Robert
Papua New GuineaNIL
Everything thing in the room was best.
Stayed in April 2022
Reviewed: 20 April 2022
Png
Papua New GuineaThe Apartments are wonderful but did not like the lighting in the living and kitchen area. There were no washcloths in the bathrooms. There is no sofa bed in the one that we stayed in. For an extra bed or towel the charge is PGK100 so be mindful of that. The kitchen did not come with a dishrack nor dishwasher and sponge, we provided those ourselves. The TVs in the rooms had no remotes
Location, surroundings, quietness was great. The apartment was spacious and catered for the number of people we had
Stayed in April 2022
Reviewed: 11 September 2021
Turnamur
Papua New GuineaHot day and no fan nor air con. Told to open the windows to get fresh air, fly wire broken, Had to wait for towels to be washed daily as there were no replacement. Requested for additional towels and had to wait for a long time, only 1 towel placed from day 1, did team expect 2 people to use the same towel? Had to continuously request for second towel. Had to leave the restaurant for one of the dinner times as staff were not attending to guests in a timely manner to place meal order. Asked the staff at the counter to return the drinks that were on the table and advised them that they were too slow so had to drive out of the hotel to look for something to have for dinner.
Stayed in September 2021
Showing 1 – 25
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