One staff member was unfriendly when I asked for change. Breakfast not good. Shared roof top balcony.

Room was ocean front, but view not good , not worth the price.

Stayed in January 2024

Property location was great. Staff was amazing

Stayed in November 2023

Nothing.

Breakfast was okay. Location was good.

Stayed in August 2023

friendly staff and location

Stayed in June 2023

We saw 1 (one) cockroach crawling out under our bed

In the heart of Boracay

Stayed in June 2023

The only issue is the breakfast needs work, ie. food could have been warmer, but still good since part of the room rate.

Staff was attentive and friendly, specially the front desk.

Stayed in February 2023

Rest.service very bad , I had a slight problem in my room i found a 🐀

The location of the hotel , morality of the staff

Stayed in May 2022

only 1 lift working over the Easter weekend - annoying

fantastic location on white beach with all of the bars/restaurants/shops within walking distance - but set back so you dont hear the noise

Stayed in April 2022

There is no lift going to 5th floor to get the breakfast or it might be faulty during our stay.

The place was just so nice. Location was perfect in front of the white sand. The live band at night is really great!

Stayed in December 2023

So smelly Smell is very bad We booked premium suite Jacuzzi in the middle of the room not working All the way from the elevator till our room the smell is so bad 😷 I don’t recommend booking transfer back from them .. they charge us 950 piso and the company was southwest u can book online for only 750 piso Although there wasn’t many ppl with us, the bus didn’t wait and left us behind Towels and bed sheets were very used and old

Location in station 2

Stayed in September 2023

Staff

I was very disappointed with the telephone reservation team, as i booked through booking.com application i was already charged on the 3rd of july but the hotel double charged me again on the 10th of july the day of my check in before I arrived, when i called them and explained them the issue they were very rude and did not support my claim even as i had sent them the proof that i was double charged they did not coordinate and kept on telling me to contact booking.com even though the second charge was directly done by the hotel, eventually I contacted booking.com and eventually got it sorted, but there was not even a proper apology from the hotel staff which comes to show the unprofessionalism of the staff.

Stayed in July 2023

nothing

Everything

Stayed in May 2023

Shower dirty shower head or very low water pressure

Not normally place l stay at

Stayed in April 2023

the hotel is very dirty. and it smells bad. Very old . The outdoor pool in the booking pictures is not used. Trickery. There was a mouse in my room.

Nothing

Stayed in March 2023

not same the picture in booking , very old furniture , i book premium suit but very bad , very bad smell in the room and and the isle , i change the hotel with non refunds ….

location

Stayed in January 2023

We chose this hotel to stay with a family with two children. Guided by the location and photos presented on the sites. All the photos are a hoax! They are very strongly retouched and not true. The rooms are dirty, scattered, with a strong smell. The air conditioners are old and very noisy. The pool is dirty. This hotel is significantly overpriced. The arrival at this hotel was a disappointment, and we decided to give up the service and did not stay even for one night. The hotel management turned out to be a fraud and refused to even partially reimburse us for the service that we did not receive. Do not spoil the rest and impressions of a beautiful island, choosing this hotel. Around a lot of decent hotels, much cheaper and hundreds of times more cozy. We went to the appropriate authorities to prosecute the fraudsters.

Close to the sea. That’s all...

Stayed in June 2022

loud music, my room was not well maintained - found a cockroach and some water stains in the bathroom, and loose floor tile in the shower area (which I reported to reception but no improvement or action taken or any concession given), paid premium for room with pool access but the pool opens very late at 10am so by the time I can use it there were already lots of kids in it. the breakfast buffet was so so, nothing special. the whole property just seemed not very well kept. all in all not not a good value for money which I could have spent on other premium properties.

conveniently located near dmall and close to almost everywhere else. friendly staff.

Stayed in June 2022

nothing

great location good music great pool

Stayed in May 2022

Be careful in booking with Agoda and Booking.com—— THIS ARE NON-REFUNDABLE. I BOOKED TWO ROOMS. Rooms has a funny smell of sewage. Air conditioning was leaking on the inside. I have to call front desk several times In a day to mop the leakage. Bathrooms were designed with no partitions— when taking a shower water flows all over the bathroom making everything wet. I have to ask dozens of towels just to make the floor dry. Caution with the floor tiles—- very slippery. Pillows and pillow cases provided has a smell. I requested several times from the front desk and kept bringing in the same thing over and over. We bought pillows and covered it with sheets instead. Towels were very old. Breakfast served on the 5th floor on an open space with flies swarming the food— no covers.

Nothing.

Stayed in May 2022

everything was a bit run down, we were not told our room would not be cleaned unless we asked for it, 3 days later we had to ask for house cleaning to clean the room

location and staff were great

Stayed in January 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in August 2023