Palawan North Road cor R San Juan Barangay San Miguel, 5300 Puerto Princesa City, Philippines
#27 of 72 hotels in Puerto Princesa City
Guests' ChoiceBased on 359 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.3
Staff
9.3
Value for money
8.6
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 January 2023
Stephen
Germanybar snd restaurant area too quiet in the evenings , maybe requires more appealing concept
location excellent for airport and local restaurants & coffee shops . front desk snd other staff helpful and obliging . room large and tastefully decorated
Stayed in January 2023
Reviewed: 13 January 2023
Marilyn
CanadaThe staff were friendly and the breakfast changed daily
Stayed in January 2023
Reviewed: 12 January 2023
Antony
United KingdomNo WiFi, down the whole time during out stay. Bare floors, ever heard of carpets ?
Comfortable room , if a bit basic. Good value for money and food was nice to. Very close to airport
Stayed in January 2023
Reviewed: 10 January 2023
Salek
United KingdomHad miscommunication with the hotel staff regarding the excursion, which got cancelled. Was bit upset the staff didn't call the room to let us know. Instead of us having to wake up at 6:30am. My only gripe is the size of the TV and the fact it is not a smart TV. Honestly this would make the room perfect and I would happily rate it 10/10.
Excellent location near the airport. Free shuttle service is provided by the hotel which is nice. Larger than normal rooms, comfy big bed and the best hot shower I had in the Philippines. Food wasn't too bad at the hotel, recommend the mango shake.
Stayed in January 2023
Reviewed: 8 January 2023
Ellie
United KingdomI didnt like the breakfast that much. There was alot of variety but more fruit would have been good 👍
The room was spacious and very close to the airport. Staff are very polite and welcoming
Stayed in January 2023
Reviewed: 4 January 2023
Adrian
Australiathe pool wasn’t cared for as much as the pictures show
the rooms were really stylish, comfortable and huge! the staff were really funky,knowledgeable and super helpful.
Stayed in December 2022
Reviewed: 2 January 2023
Ellis
United KingdomReally friendly staff and a great location close to the airport!
Stayed in November 2022
Reviewed: 26 December 2022
Oliviermo
AustraliaFront room facing the street can be noisy, the one in the back facing the pool are the quietest
The space is well designed
Stayed in December 2022
Reviewed: 20 December 2022
James
SpainN/A
Cleaniless, Location and Staff was exceptional!
Stayed in December 2022
Reviewed: 19 December 2022
Edwin
NetherlandsClose to the hotel are 2 karaoke places. The sound was every night so loud until after 1 am, that sleeping was impossible. After mentioning this to the hotel, they said they know of that problem but cannot influence it. We got another room on the other side of the hotel where it cannot be heard. Thanks to the hotel for that. If you stay in this hotel, ask for a room in the ranges 201-209, 301-309 or 401-409. On this side of the hotel you will not disturbed by the karaoke in the middle of the night.
Breakfast very fine, everyday new bottles of water, staff superfriendly, walking distance from sm-mall
Stayed in December 2022
Reviewed: 19 December 2022
Margarita
PhilippinesI didn't like the swimming pool. Its very dirty. Even tho we see that it gets cleaned everyday, it still is dirty.
I loved the room! Its very chic, spacious, and modern. The room smells nice as well and their bathroom is soooo nice!!
Stayed in December 2022
Reviewed: 14 December 2022
António
Portugalthe staff was very helpful
Stayed in December 2022
Reviewed: 11 December 2022
Daniel
PolandPoor choices for breakfast, empty plates 1 hour before closing.
Spacious rooms, very nice bathroom, nice interior design. Comfortable bed. In comparison with other hotels it was quiet.
Stayed in December 2022
Reviewed: 8 December 2022
Anna
United KingdomBathroom was not super clean.
Good location close to the airport. Room was nice. Welcome drink was a nice touch.
Stayed in November 2022
Reviewed: 5 December 2022
David
PhilippinesThe breakfast options are very basic but that didn't concern us too much because we had a car and were able to go somewhere else for breakfast. The room rate was good value for money even if you don't take the included breakfast.
This hotel was undoubtedly the best value for money on our two-week trip around Palawan. The rooms are spacious, the bed was comfortable and it was the only place we stayed where we didn't have problems getting an even flow of hot water from the shower. Staff are friendly and helpful. Aircon worked well and was quiet.
Stayed in December 2022
Reviewed: 4 December 2022
James
United Kingdomcould do with a gym ?
really cool rooms spacious, quirky, very friendly staff. great food. Nice chilled vibe
Stayed in December 2022
Reviewed: 2 December 2022
Maggie
Philippinesno make up room
location n room
Stayed in December 2022
Reviewed: 29 November 2022
Ellen
JerseyBreakfast wasn’t great and more like a lunch for British travellers Dinner was expensive and everything was blue, wraps, nachos which was very strange
Hotel was well known round the area for pick up and drop offs Hotel was clean and tidy and spacious Shower was powerful and hot Hotel can pick you up from the airport
Stayed in November 2022
Reviewed: 27 November 2022
Angelica
ItalyThe restaurant is not very tasty, the portions are small.
The room was pretty big, as well as the toilet and very comfortable, the bed was great!. Breakfast was OK and we had free shuttle to the airport. The staff was really nice and helpful.
Stayed in November 2022
Reviewed: 20 November 2022
Ross
IrelandOverall very happy with our stay. Unfortunately the swimming pool was closed/under repair at the time of visiting which was part of the reason we chose it. A neighbouring bar did stay open quite late on a couple of nights which kept us awake until a member of staff told them to turn it off.
Literally a stone throw from the airport. Can walk down to the main strip and further down to the port. The staff were so nice. Jerick was super nice and even wrote out some localisms for us to use on our trip! Rooms were clean. There is a nice restaurant in the hotel too. We used this hotel for the reviews on the internet / WiFi as we were working while there. We could connect to our company servers and download/upload files quite quickly. Online calls needed the video turned off to help the connection. Download/Upload speeds 4.88/858 mbps
Stayed in November 2022
Reviewed: 20 November 2022
Aoife-caitríona
IrelandOn check out we were questioned about a stain on a hand towel in the room. It was dirt. We’d done an underground river tour and zip lining the day before which the hotel organised for us. Someone from laundry checked and said it was fine but the whole process was annoying, especially as our room had been missed for cleaning the day before which we let go, and inconvenient as our transfer was waiting for us. It ended what was a lovely stay on a bad note. The pool is closed for “refurbishment” but there was no work happening when we were there so would recommend checking with hotel before booking.
It’s a really nice hotel with gorgeous rooms and big comfortable beds. It’s also very clean. Proximity to the airport is great and there is a free airport shuttle which was amazing. The front desk organised a tour for us which was convenient and the staff were friendly and helpful. The restaurant is great, and the restaurant staff are amazing. Extremely helpful and polite.
Stayed in November 2022
Reviewed: 18 November 2022
Charlotte
BelgiumThe pool was closed which wasn’t communicated prior to our trip. We wanted to take a swim after the long travels but this wasn’t possible. We booked a van ride to El Nido and they told us it was at 8.30am. While having breakfast at 7.30am we were suddenly told the van was there and we had to rush, which wasn’t very pleasant.
The shower! The room was very big and comfortable and modern. We only stayed one night to travel to El Nido afterwards so it was great that it was close to the airport. Free shuttle service from airport to hotel.
Stayed in November 2022
Reviewed: 3 November 2022
Cristian
CanadaNot the greatest food. Inside our room, there was a door that connected to other room which is not good for noise.
Nice and helpful staff, clean and comfortable room, close to the airport and includes a shuttle. Nice stays in general
Stayed in October 2022
Reviewed: 31 October 2022
Mitchell
United KingdomThe only improvement we could suggest was to put some soft furnishings in the corridors to the rooms as they were quite echoey which meant some other guest noise late at night was louder than it would normally be.
Close to the airport for a late flight in, comfortable, large double bed and good breakfast. Jarrod on the bar was really helpful keeping the kitchen open for us to get something to eat late at night!
Stayed in October 2022
Reviewed: 21 October 2022
Nagy
RomaniaThe pool was under renovation and there was no mention of it when we booked.
Nice large rooms, great breakfast, close to the airport.
Stayed in October 2022
Granada, Spain
Antalya, Turkey
Hangzhou, China
Saint-Florentin, France
Albufeira, Portugal
Rio de Janeiro, Brazil
Olsztyn, Poland
Batumi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content