Jr suite should have 2 wash basins, bathroom hooks or bars for some towels, power outlet at wash basin for hair dryer.

Excellent varying breakfast

Stayed in May 2024

Air on in bedroom faces the bed so a little uncomfortable

Excellent staff, very helpful. Great location and lovely rooms. Food was also excellent

Stayed in April 2024

I am trying to think of something but nothing really comes to mind ... everything was perfect during our stay.

Although the amenities and facilities of the hotel were excellent, what really stood out was the quality of service they offered for the guests. They offer a complimentary foot wash (with light scrub) upon arrival but could also be requested at another time if you wish. My partner and I were celebrating our 5th year anniversary and there was an anniversary cake waiting for us at the room when we arrived. The room was huge with a private jacuzzi at the second floor terrace. There was also some free sweet/dessert treats every evening delivered to our room. It was my partner's first visit to the Philippines and Boracay and he was very impressed. Thanks to the team!

Stayed in April 2024

None

Beautifully maintained property

Stayed in March 2024

Need beds by the beach. Bathrooms need to be updated.

Nice area of the island. Wonderful staff.

Stayed in March 2024

The pool was very small, the rest was fine

Stayed in March 2024

We were in a villa with a pool. It was great except for the noise that the pool cleaning would make 24/7. Also we happen to have an old building from another hotel right in front of our terrace which was unpleasant

Location and staff

Stayed in March 2024

Lots of stairs

The staff were brilliant

Stayed in February 2024

not a good gym

super friendly staff, very welcoming , very clean beach and great bar and staff we didn’t get a good room when we arrived and since wifi was not working we went to concierge and they said hotel is fully booked, after couple hours they changed our room as they had a cancellation. Staff will do anything to make your stay memorable, wish we had stayed there at end of our trip as it was the best in Philippines.

Stayed in February 2024

Exceptional Service from all the staff from the minute we landed to the moment we left. Everything you could ever ask for in a 5* resort.

Stayed in February 2024

There was one cold shower I had to take. The stairs are quite slippery. It's easier to get around town with other transportation as the shuttle service can get a bit slow sometimes. Overall it's a great place to stay!

The thoughtfulness of the staff and the finishing touches to the room are exceptional. The room is well-equipped and the cleaning was thorough. Was able to find vegetables at the breakfast! Seats are provided to sit on the beach, which is beautiful.

Stayed in January 2024

Would have been nice to have some sun beds on the beach. Breakfast was also a bit hit and miss.

Beautiful room with some really nice touches. Really good location on the beach.

Stayed in January 2024

Downside during our stay was there was no power in the island for couple of days and the elevator was not able to function. As we were at the 4/F it was a problem as my friend has mobility difficulty.

Exceptional staff, amazing room, tasty food and the extra efforts they provide to guests to make stay memorable and fabulous!

Stayed in January 2024

The staff who welcomed us could have explained the amenities better (how many pools, roof deck etc). We ended up knowing these from the friendly shuttle driver.

The service was impeccable. They really tried to make our stay very comfortable. The location was great - beachfront in station 1 where it is very quiet. The free shuttle service was also helpful to get around the island. The price may seem costly at first but since the transfers and fees are already included, the free shuttles, and even water and occassional snacks, I think its good value for money. The taho and pandesal were also nice touches at breakfast.

Stayed in December 2023

The breakfast in Sands restaurant is boring and not that much options.

The staff are all accomodating and cheerful. The lication is really in the best station of boracay island. We love our signature one bedroom suite, just that the view is not that awesome. The complimentary breakfast in Forno restaurant is really delicious.

Stayed in December 2023

breakfast offerings can be improved; lack of service during peak breakfast hours as hotel may not have anticipated the number of guests swarming the breakfast area at the same time

good location, private clean beach, friendly staff, spacious room. Wonderful staff especially Kyle the bar tender. He was very friendly and entertaining during our stay

Stayed in November 2023

Breakfast selection was mediocre at best.

Very hospitable staff. The premiere one bedroom of the hotel was excellent.

Stayed in November 2023

Bed was like a rock

Location and staff were perfect

Stayed in August 2023

always my favorite stay in bora. this is my second time here

Stayed in September 2023

There were some renovation works during our stay and sometimes we could hear big noise when chilling on the swimming pool, but it wasn't all the time. There is a kids club with a lady who is taking care of kids but only from 16-17. Would recommend the hotel to increase the time. Except these two points, nothing to add.

When you stay on Boracay, you should be located close to White Beach (the best beach on the island). This hotel is located on white beach station 3 (there is 1,2 and 3). There are some other nice hotels, but rather far. The hotel has direct access to the beach. On the right side, you can go kiting. This is the only location where are kiters. The hotel is not so big but has all you need, the stuff is amazing and very helpful. Every evening the hotel was providing the bus to go to White Beach Station 2, where the most things going on the island, it is for free, when wanted to come back they will pick you up. We had a double floor apartment with a jacuzzi on the roof it was very nice, could ho there during the night we stayed there with our 2 kids and wad enough space, we got extra bed. Weather - we were there from 2- 8 October, and the weather forecast was showing rain every day. When we arrived, it was raining mostly at night and during the day for a short time, like on Caribbean. However, it was cloudy, and we could spend more time outside. When there is sunny weather, it is so hot that everybody is looking for a shadow and staying outside of the beach. In general, don't trust the weather forecast, and you shouldn't worry about travelling to Boracy. To conclude, we were very happy from our stay and really like the hotel.

Stayed in October 2023

Our view, our bathroom specifically the shower tiles and the toilet

Location, staff, bedroom

Stayed in October 2023

Location is good. Rooms are spacious and very clean

Stayed in August 2023

We were there in August when it wa “habagat” so there were barriers placed facing the shore which blocked the spectular morning view.

The location is quiet but it has access to Stations 2 and 3 - either by taking a leisurely walk along the shore or by taking the hotel’s shuttle which is alway available until I think 10pm

Stayed in August 2023

More variety with hot drinks for buffet and more filipino foods, more locations being serviced for free transport, more promos.

Service was the best! Staff were all amazing, greets each guest with the warmest smile. Trademark of Filipino service.

Stayed in August 2023