1 Raffles Drive, Makati Avenue, Makati, 1224 Manila, Philippines
#25 of 499 hotels in Manila
Guests' ChoiceBased on 706 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 30 April 2024
Gary
United StatesNothing.
Exceptional service. Great breakfast buffet. Nice pool.
Stayed in April 2024
Reviewed: 28 April 2024
David
CanadaExperience at Cafe Macaron for breakfast was not very good. Long story, but they really need to "up their game" compared to pre-pandemic service. Food was great when it came, but they dumped everything on our table all at once and there was no room for 50% of it. This is a bit of a problem across Manila service scenarios where the staff are not allowed to "think" and just follow a "process', which is clearly flawed.
Most of the staff were amazing, including those in Raffles, but there was an issue of not being able to wear open-toed footwear (mens' sandals/flip-flops) that we were not made aware of, so that was embarrassing.
Stayed in April 2024
Reviewed: 27 April 2024
Anna
PhilippinesBlow dryer hard to use
Room shower was good staff very accommodating
Stayed in April 2024
Reviewed: 25 April 2024
Christof
SwitzerlandOutstanding! Incredible attentive staff and I have never seen such a variety on a breakfast buffet before!
Stayed in April 2024
Reviewed: 17 April 2024
Solo
Saudi ArabiaThe hotel is exceptional and exceed my expectation
Stayed in April 2024
Reviewed: 15 April 2024
Grace
United StatesPool area is quite small, not enough lounge chairs. To get in the pool is not convenient at all, being told I should jump up on the side was a bit of a surprise. The pool attendants were not so attentive, but it was ok.
The greeting of the staff was exceptional. I really enjoyed the property, the safety of the location. The dining options were also good.
Stayed in April 2024
Reviewed: 27 March 2024
Joseph
PhilippinesMaybe a bigger TV screen in bedroom
Nice spacious rooms in a good location Good breakfast as well
Stayed in March 2024
Reviewed: 26 March 2024
Lotte
SwitzerlandCheck out took a while with long queues
Breakfast was amazing. Everything was super delicious and the staff was great.
Stayed in February 2024
Reviewed: 24 March 2024
Marigem
PhilippinesIt’s our second time at Fairmont Makati. We love the excellent customer service, the great facilities and the cleanliness of the rooms and Fairmont as a whole. It is well-maintained. Our kids were able to swim at the pool and they had fun. We also enjoyed the breakfast buffet. The location is very convenient for us. We just had to cross the street to go to Greenbelt and it was a few minutes walk from other malls as well.
Stayed in February 2024
Reviewed: 11 March 2024
Danielle
United StatesEverything was excellent. Comfortable bed, good shower, nice view and decent selection of breakfast options. Location is great with lots of cafes and shopping close by.
Stayed in March 2024
Reviewed: 25 February 2024
Marlynn
United StatesEvery time you enter the property it smells so good. It was super clean. The pool area was beautiful
Stayed in February 2024
Reviewed: 20 February 2024
Paul
United Kingdomhad to queue for breakfast on sunday morning because it was busy. at the price of the hotel that shouldn’t happen.
location, the staff, the cleanliness.
Stayed in February 2024
Reviewed: 15 February 2024
Blumentritt
Saudi ArabiaSomehow, it gave me a feeling of old it being an old hotel. The furnitures inside the room were big and eats much space.
The location because it was so close to lovely shopping areas. And of course there was a chapel Nearby.
Stayed in February 2024
Reviewed: 9 February 2024
Ofelia
United StatesLocation.
Staff
Stayed in February 2024
Reviewed: 4 February 2024
Michael
United StatesRoom and Breakfast
Stayed in January 2024
Reviewed: 3 February 2024
Elena
United KingdomThe Hotel was very clean and comfortable. Staff are so helpful and friendly, location is perfect.
Stayed in January 2024
Reviewed: 2 February 2024
Juan
United StatesThe Staff is incredibly good. Service was Outstanding. Walking across the street are two of the biggest mall in Makati. The setup of the bedroom was amazing and the bathroom was really spacious and stunningly beautiful! I will stay here again any time I go to Manila !
Stayed in January 2024
Reviewed: 22 January 2024
Marie
AustraliaNone.
The bathroom! The location is just next to the shops!
Stayed in January 2024
Reviewed: 11 January 2024
Jamie
United KingdomAttentive staff
Breakfast selection was very good
Stayed in January 2024
Reviewed: 11 January 2024
Albert
United StatesButter was too hard. Coffee order took longer than expected.
Very good selections.
Stayed in January 2024
Reviewed: 9 January 2024
Kirsten
United KingdomI only stayed a night, I could have stayed longer!
Fantastic location, great service and clean accommodation. Really impressed and happy with my stay.
Stayed in December 2023
Reviewed: 9 January 2024
Richard
United KingdomThere was nothing we didn’t like at all. It met and exceeded our expectations.
Everything about our stay was perfect. From the moment we arrived, to the second we left, we were made to feel welcome. The staff always greeted you with a smile and greeting, always. In particular, Geraldine on reception was wonderful. The breakfast was buffet style and catered for all nationalities. There was a rich variety of all foods and you could request additional items, like eggs, cooked to you own preference. The room was very well appointed and was serviced daily. The turn down service of an evening was particularly nice. We stayed in 823 and were most satisfied with the comfort, cleanliness and facilities.
Stayed in January 2024
Reviewed: 8 January 2024
Bruno
Uruguay.
.
Stayed in January 2024
Reviewed: 8 January 2024
Sheheryar
PakistanLoved the stay! Whenever I come to Makati I will only stay here. Honestly, I couldn't find anything mediocre about the hotel.
Stayed in January 2024
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