Don Apolinar Velez Street, 9000 Cagayan de Oro, Philippines
#21 of 29 hotels in Cagayan de Oro
Guests' ChoiceBased on 20 hotel reviews
6.4Cleanliness
6.8
Comfort
6.7
Location
7.8
Facilities
6.0
Staff
8.3
Value for money
6.7
Free WiFi
2.5
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Showing 1 – 20
Reviewed: 1 February 2024
Graham
United KingdomDidn't like my razor being stolen
Stayed in January 2024
Reviewed: 10 January 2023
Howard
United KingdomTWO things, otherwise I would have given a higher star rating. First, we had no internet for twelve days. This was due to PDLT the provider, but I would have expected a fairly large hotel to have had some back up. Secondly, there was NO flexibility on time you left. One minute after check out and you had to pay for a full night, including a breakfast that you were not going to be there for. We wanted a few extra hours before an evening boat trip and were forced to pay the whole lot. Other hotels have some flexibility here and would have offered me a deal unless the place was really booked up. I do not like hotels that presume everyone's travel arrangements centre around mid-day. I prefer those that understand the real world. Such a shame as I would have given a higher review. They even thanked me for telling them that the breakfast would not be required, but could not even offer a little off the money for this.
Great location. Did not really like the breakfast because is was something we did not really want but had to pay for. It is NOT a free breakfast, it is something included in the price.
Stayed in December 2022
Reviewed: 1 June 2022
William
United KingdomRoom 311 was disgustingly filthy. The one time white bath towels were not very clean and looked more like grey in colour. The toilet leaked out the back when flushed. The wash hand basin plug didn’t work so the water could not be removed when filled up. The taps were so loose through the top of the basin that they wobbled so much when trying to turn on the water which was almost impossible due to the fact the taps didn’t turn on properly. The shower taps were the same and the shower leaked and did not work properly for the water to disperse correctly to receive. proper shower spray. The aircon extractor was so noisy all night long and was clearly not functioning properly resulting in us not getting a proper night’s sleep. Even with the television up loud it was drowned by the aircon extractor. The so called window behind the curtain was in fact not a window but just a view of a horrendous void with large open ended pipes in it and assuming running down to the ground level The so called paid breakfast was poor and the morning after 1st night was delivered to our room door and we were advised it was complimentary which of course it wasn’t. The food consisted of a fried egg and some corn beef with rice. It was wrapped in cling film but the food was cold. Whilst it was better than nothing it’s not what we would have chosen to have. However today having changed room last night we went down for breakfast to receive another plate already wrapped in cling film with egg , rice and the corn beef substituted with 2 small saveloy chicken sausages. Again the food was cold. Again we did not want this food but we had no other choices offered to us.The 2 breakfasts came with instant coffee or water. Then was a slightly heated discussion with 2 members of the staff because having changed rooms for the 2nd night to 415 they believed we had not prepaid for the food.
only the location and availability at the time
Stayed in June 2022
Reviewed: 4 September 2023
Joefel
PhilippinesThe bathroom
The room itself
Stayed in August 2023
Reviewed: 11 February 2023
Melinda
United Stateslocation
Stayed in January 2023
Reviewed: 30 October 2022
Nikola
Australianot clean enough
located
Stayed in October 2022
Reviewed: 22 May 2022
Joe
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 March 2022
Noel
Saudi ArabiaThe presence of bed bugs.
Location and staff.
Stayed in March 2022
Reviewed: 20 December 2021
Jennifer
PhilippinesThe building is bit old already
The staffs were friendly and nice
Stayed in December 2021
Reviewed: 23 August 2023
Irene
United Arab EmiratesThere are no comments available for this review
Stayed in July 2023
Reviewed: 18 June 2023
Jocelyn
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 4 February 2023
Erolan
PhilippinesThere are no comments available for this review
Stayed in November 2022
Reviewed: 28 May 2022
Mai
PhilippinesThere are no comments available for this review
Stayed in May 2022
Reviewed: 7 June 2024
June
PhilippinesThere are no comments available for this review
Stayed in June 2024
Reviewed: 28 February 2024
Jade
PhilippinesThere are no comments available for this review
Stayed in February 2024
Reviewed: 31 August 2023
Piator
PhilippinesThere are no comments available for this review
Stayed in August 2023
Reviewed: 12 March 2023
Liwanag
PhilippinesThere are no comments available for this review
Stayed in March 2023
Reviewed: 7 January 2023
Hazel
AustraliaThere are no comments available for this review
Stayed in January 2023
Reviewed: 30 October 2022
Nikola
AustraliaThere are no comments available for this review
Stayed in October 2022
Showing 1 – 20
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