Accommodating staff(in all levels), respectful & very good food

Stayed in May 2024

Outdated room for the times .

The staff

Stayed in May 2024

None

The people at the front desk are very friendly, and their buffet-style breakfast is really good.

Stayed in May 2024

Breakfast buffet Accommodating stuff Location

Stayed in April 2024

Decoré if rooms a little dated

Very helpful staff

Stayed in April 2024

Old looking rooms

Partially continental breakfast, good location, very good hospitality from staff, everything worked, good pillows

Stayed in April 2024

- The parking space although the front door staff tried their best to accomodate the cars (2 vehicles) - Printing services fee; after staying in the hotel for 5 days, the front desk still charge me with the printing of our e-travel documents (3 pages)

- LOCATION was excellent. The hotel was so close to the shopping centres (SM and Robinsons) as wells as restaurants. - The housekeeping and restaurant services was close to excellent. The restaurant Manager (Ms Lynne Billedo) was truly a very accommodating host in the restaurant and caters to our needs.

Stayed in April 2024

It was good

Stayed in April 2024

If you don't want to look out your window to a brick wall or dirty service area, be sure to book a room with a view. I thought I had booked a view (I know that is important to me) but when I arrived I was given an interior room whose window looked out onto a dirty space between the buildings. I asked to change rooms but no room was ever available to change to. Without any sky I found this made the room seem oppressive. The overall condition of the room was clean, but in need of updating. I didn't have much time to be in the room so I was able to accept it. If the only rooms with windows and sky are those facing Mabini Street, it might be very noisy with the crazy street traffic and nightlife around Ermita.

The best part of staying at Manila Lotus Hotel is the buffet breakfast. Every morning there are a variety of Filipino breakfast items and more tourist options such as pancakes. They offered cooked to order eggs/ omelettes, fresh fruits, salad, rice and garlic rice, and a variety of sausages, potatoes, and fish. It's a great way to start the day before heading out into the busy city. Also, the staff are very friendly and helpful. Taxi's are always available if you let the doorman know. They have safes at the front desk for the guests, not in your room. The location is walking distance to Rizal Park, Museums, Intramuros, and Univ. of Philippines. There's lots of interesting streets to explore in Ermita.

Stayed in March 2024

Bit misadvertised.

Very good location

Stayed in April 2024

So far I enjoyed everything

I like the location and the friendly staff and security

Stayed in March 2024

Nothing

I was here a week previously but on 3rd floor and this time on 5th floor. Last week I rated hotel a 7 because it needed renovation: but 5th floor is already renovated very well! New flooring, bathroom, bedroom (although smaller than on 3rd). So everything works very well and location is excellent both for walking to Intramuros and for local bars and food. Staff were always very good.

Stayed in March 2024

Too loud AC , almost impossible to sleep

Close to attraction , not bad breakfast, big room, comfortable bed .

Stayed in March 2024

Coming back to a hot room and have to wait for aircon to cool room.

The women in Manila robus tready and ok

Stayed in March 2024

Looking very “tired” - needs modernisation Breakfast buffet gets cleared away five minutes to 10.

Great location - 10 min walk from Intramuros. Large room and bed. All functional and clean. Friendly and professional staff. Value for money

Stayed in March 2024

Reception area is lovely but the rooms feel dated in comparison. The bathroom needs modernisation to fit in with the rest of the hotel. AC was a bit noisy.

Good location, walking distance to Rizal Park and other attractions. Reception area is lovely. Restaurant was great too. Our breakfast was included and it was the best breakfast we’ve had. Buffet with lots of choices. Staff were friendly and accommodating.

Stayed in March 2024

None to mention so far

As per my mom and family - breakfast is amazing! Staff is accommodating and great location near St. Luke's Extension clinic.

Stayed in February 2024

little bit noisy the room near the road

Breakfast

Stayed in March 2024

Close to everything

Stayed in March 2024

Lift was not working the whole 3 days I was there.

Breakfast was good.. Workers are friendly and im comfortable with them.

Stayed in February 2024

Aircon is old and very noisy.

Good location, close to Rizal Park and Intramuros. Good breakfast. The staff was great too.

Stayed in February 2024

Waited long for checkin despite coming in at check in time

Stayed in February 2024

I heard a strange footsteps at dawn.

I like the coziness of the room.

Stayed in February 2024

Small room, small bathroom, old torn rotten bedding. Mattress thin and uncomfortable.

Breakfast was always good. Housekeeping was always receptive and cleaned quickly and very well. Breakfast wait staff were phenomenal. Judy was top notch. .

Stayed in February 2024