Rizal Street corner Balzain Road, Cagayan, 3500 Tuguegarao City, Philippines
#9 of 17 hotels in Tuguegarao City
Guests' ChoiceBased on 63 hotel reviews
7.3Cleanliness
7.4
Comfort
7.5
Location
8.3
Facilities
7.2
Staff
8.0
Value for money
7.6
Free WiFi
6.6
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Showing 1 – 25
Reviewed: 25 March 2024
Harold
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 February 2024
Sagar
Japanthere is advertising ad billboard just in front Room windows . so no view or sunlight.
proximity to the city center
Stayed in February 2024
Reviewed: 2 February 2024
Shire
PhilippinesShower heater not sufficient. Hair blower upon request will not stay with you til you check out.
Value for money
Stayed in February 2024
Reviewed: 27 September 2023
Crispin
United StatesNice
Simple
Stayed in August 2023
Reviewed: 14 August 2023
Trevor
United KingdomThe first room I was shown was sparse, no desk or chair, when they brought one to the room after my query it was a small coffee table and plastic chair. I ended up in a proper room but at a higher price. This took more than 15 minutes to sort out, and they were not busy at all. The restaurant opened at 6am, and I was the only guest, ordering at 6.02 The American breakfast was quite poor and arrived cold and at 6.18 meaning that I was pushed to take the 6.30 airport shuttle. The receptionist was helpful and held the bus for ten minutes which I was very thankful for. The dining staff were inattentive and spent their time chatting to each other
Dinner was good and prompt, but I was the only person there
Stayed in July 2023
Reviewed: 21 April 2023
Lory
PhilippinesThere is no food room service and unable to upgrade to a better room.
Stayed in April 2023
Reviewed: 15 December 2022
Beejay
PhilippinesCleanliness could be improved. The aircon casing is dusty when we arrived. There should be a rag on the toilet doorstep as well but we can't find one when we arrived. Also the size of the bathroom is quite small.
The location is near everything from malls to commercial centers even universities and public markets. We also loved their AFFORDABLE and YUMMY food.
Stayed in December 2022
Reviewed: 25 November 2022
Victor
United Kingdomdid not like your restaurant not having the menus advertised even when we were the only customers.
liked the cleanliness and friendliness of the staff.
Stayed in November 2022
Reviewed: 3 October 2022
Earljan
PhilippinesThe shower room has a tiny worm's 😬
Stayed in October 2022
Reviewed: 6 May 2022
Dela
PhilippinesSound proofing
Place is good and friendly environment
Stayed in May 2022
Reviewed: 20 April 2022
Jefferson
PhilippinesNoise from the hallway and outside can be heard loudly inside the room Door has gap and can see people passing the room More than half of the cabinet is occupied by a wall/post Telephone not working
Staffs are approachable Strategic location
Stayed in April 2022
Reviewed: 18 April 2022
Elexis
PhilippinesOn the night of the check-in, the front officer knew that we are 5 checking-in( 3 adults and 2 children) since we are the only guest at that time (around 12-12:30MN. Shed advised of the bill and I did pay. However, upon check-out the following day, the morning shift front officer told me that I should pay additional for the guest over 20 yo. Of course, I was surprised because the front officer did not advise me during the check -in. I refused to pay but the front officer insisted that I should pay but later on she waived it after a short discussion. The question here is not about the money since it is very minimal but what I do not like it I was held hostage. I was enticed to check-in at a lower price but later I was asked to pay additional. There should be no surprises when it comes to billings/charges.
Clean room and excellent location
Stayed in April 2022
Reviewed: 17 April 2022
Kathrina
Philippinesit’s too bright in the morning due to sunrise
it’s clean
Stayed in April 2022
Reviewed: 10 April 2022
Crispin
Philippinesgood
Stayed in April 2022
Reviewed: 30 June 2021
Arden
PhilippinesFacilities
It’s okay about the breakfast
Stayed in June 2021
Reviewed: 7 April 2023
Mary
PhilippinesNothing really.
It was new and clean perfect for a stopover. Definitely recommending this hotel.
Stayed in April 2023
Reviewed: 21 December 2022
Gian
GermanyThe location of the room is near the swampy area, AC is noisy, clogged toilet,
The staff personnel are accommodating and kind. Food is pricey but worth it and delicious.
Stayed in December 2022
Reviewed: 24 September 2022
Russell
United KingdomStaff need to follow up on requests have things in stock for guests requests put toiletries in room and don't let customers see senior staff scalding lower staff it's not professional I feel sorry for the doorman there they do a great job but noticed reception women speaking to them so bad
Any request we made was ignored couldn't get ice sent to the room couldn't even get toilet paper shower was moody staff wasn't concerned in helping.i us to love this place I even proposed to my wife there it's gone downhill since all the changes.no toiletries anymore what helps when u have forgot things the only helpful staff was the men who open the doors
Stayed in August 2022
Reviewed: 20 August 2022
Ludivina
United StatesLimited parking, there was no room service available, always no ice, I was never able to connect to wifi, slow service at the restaurant, staff are always noisy at the hallway at 5 in the morning, my bathroom was leaking, etc. The worst part, I had a company event and I was so disappointed because the bathroom was so filthy, again there was no ice and staff never came back to checked on us. We ran out of juices and coffee and nobody came to asked for refill.. I have stayed in this hotel 3x but for some reason, lots of things changed after 3 years, terrible changes. I will not come back to this hotel again.
Breakfast was okay, I wish there's more selections.
Stayed in July 2022
Reviewed: 14 August 2022
Lonnie
PhilippinesBacon 🥓 could have been better.
Good breakfast
Stayed in July 2022
Reviewed: 31 July 2022
Kristoffer
PhilippinesThe room it self very clean and relaxing
Stayed in July 2022
Reviewed: 28 July 2022
Kcv
PhilippinesTo small bed for a couple. Compared to all the hotels with the same description matrimonial bed. The bed of go hotels is 2x bigger than theirs.
Aircon is working. Water pressure is a bit good among all the hotels in tuguegarao. No hot water in the wash only shower.
Stayed in July 2022
Reviewed: 2 July 2022
Jenny
Denmarkvery small room and toilet is clogging.
close to the centrum
Stayed in May 2022
Reviewed: 22 June 2022
Juanito
PhilippinesNot worth the money. Not even an electric kettle in the room. Staff were lazy and snobbish. 2nd day and I have been calling the lobby attendants for "supplies" replenishment but weren't answered.. went to the lobby myself and found the staff ignoring the phone calls. You have to literally go down the attendant's desk to request for things and matters. THEY DON'T answer calls! This is the only hotel I know that doesn't have room service. Choose this hotel AS YOUR LAST OPTION!
The food was excellent..most delicious food I have eaten in a hotel.
Stayed in June 2022
Showing 1 – 25
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