The receptionist man was impolite

Stayed in May 2024

It was a heat wave and the air conditioning had trouble keeping up, which is to be expected. But because of the requirement to put a key in the slot to provide electricity, when you leave the room the air conditioning goes off, as expected, but because of the heat wave, it takes so long for it to cool down the room. And it felt like it never was cool enough throughout the night.

Conveniently located for what we needed. Staff was great about accommodating our early morning departure.

Stayed in April 2024

Nothing important. For paiment with a card one has to scan a QR code and enter all the relavant data for the card. That is a rather tedious process. They do not have the.standard card reading device.

Palazzo Pensione is close to allĺ of the historically interesting places in Cebu City. The room was quie wet, comfortable and clean. The breakfast was good.

Stayed in April 2024

Thank you!

Stayed in April 2024

Location

Nothing

Stayed in April 2024

The water pressure was not that good in the shower.

Very nice front desk. Also they were willing to help with eralier breakfast for a tour we had plan. (We had to cancle the tour so we didnt have to do it in the end throuth)

Stayed in March 2024

overpriced for the type of accommodation considering the rest of accommodation we’ve been

Connection was good, staff were friendly nothing special about the place

Stayed in March 2024

The breakfast is good. The area is clean. The staff are very accommodating.

Stayed in March 2024

The hotel is Ok. Breakfast was mediocre. Location is good relative to the distance from sea port and sightseeing (Santa Nino Basilica), but nothing to do around it. For the money not a bad value

Stayed in March 2024

Restaurants are not near, maybe the property can open a simple little cafe

The location

Stayed in March 2024

No lifts.

Walking distance to older part of Cebu. Comfortable bed, spacious room, quiet.

Stayed in March 2024

The location is good, but the roads are under repair, I am sure once it is finished, it will be so much better.

Simple, clean, no fuss, no frills.with good service, good simple breakfast and good internet service.

Stayed in March 2024

The area where the hotel is located isnt the best and late evening it isn't advisable to be walking around. However hotel staff seem to be aware of this and are constantly checking on guests and who enters the property etc. I checked out quite early in the morning and the security guard was quite helpful and insisted on waiting with me until my Grab ride arrived (and also was insisted to make sure I took the right cab too).

The place is simple however pretty clean and well maintained. The front desk staff are also very helpful and happy to assist with any questions you may have. The bed is comfortable and they have hot showers available which I have found to be rare in the Philippines.

Stayed in February 2024

Location is quite out the way but it is easy to get a grab places. Room is very dark

Basic but clean! Nice warm shower. staff were helpful

Stayed in February 2024

The wifi is a a bit slow and the facilities are very simple, they only have single beds, some too don’t have hot water

The staff is very friendly and the location is easy to access.

Stayed in February 2024

Quiet!!! The most quiet budget hotel where I stayed in Cebu city.

Stayed in January 2024

The room doesn't have a safe, and the lighting is rather dim. There's no water dispenser in the room, but you can fill up from the kettle in the lobby. Just be careful not to take too much, as it might run out.

The room is large and comes with toiletries. It has hot water and air conditioning. The staff are very friendly and always greet you with a smile. The breakfast is decent, offering several options to choose from. They even have hot chocolate as a drink choice. Our favorite was the waffle set. The local residents nearby are friendly and simple. The internet speed is average, which might be a bit challenging for video calls. Overall, the value for money is high. It's not expensive per night, but you can stay comfortably. You can pay by card, but the method is a bit inconvenient because there's no card machine. You need to make the payment online through the internet.

Stayed in January 2024

Great location. Nice and clean room. Staff is great, very helpful.

Stayed in January 2024

the road goin to the place is under construction and improvement

the room is spacious though a bit old .it was clean

Stayed in December 2023

Noisy Ac

Clean and spacious rooms Very nice staff

Stayed in January 2024

Not much around the area but easily walkable from the main bus station.

Clean and comfortable room, friendly staff and a nice breakfast!

Stayed in December 2023

Good WiFi (I work online) Incl breakfast Big room Tv (not much on it but still) Bathroom decent Lovely staff Offers food in restaurant One side of the area was a little rough but it made for interesting random walks, soak in some reality! I would stay here next time I'm in cebu city!

Stayed in November 2023

We arrived in Cebu City on a busy Friday afternoon. Traffic is always bad there, but this hotel seems to be in a location which is hard to get to from the airport. However, going to the port the next morning was easy and quick. Hot water would have been nice, after 30 hours travelling, but it's not something you get very often in budget hotels in the Philippines, so not unexpected.

The room was a good size and very comfortable. Much better than many we've stayed in in Cebu City. We were able to order food to be delivered to the hotel, and ate in our room, which was very convenient. Had a very comfortable night's sleep.

Stayed in November 2023

The streets leading to the property are not well-paved, albeit there were repairs on going at the time I was billeted. The comfort room was not dirty but there is room for improvement to make it look and smell cleaner.

The people there were helpful. The room was quite spacious and the place was safe to walk nearby.

Stayed in November 2023