Smell of cooked and fried food all over the room.

Very helpful and pleasant staff, very comfortable bed, clean and pleasant room.

Stayed in April 2024

The toilet is a bit smaller

Nice location, quiet, and easy to access. Free WiFi, free parking, and good breakfast

Stayed in March 2024

Hot water is not avail at times

Location

Stayed in March 2024

Air conditioning did not work. lol they did not have are needed

All good. Did an early trip. Room not ready but was given a conference room to sign on for work. As it was a work day.

Stayed in March 2024

Steps leading to room M8 and M9 is too steep. There’s not enough space in the bath room to put toiletries (no counter top or shelves).

Staff was very friendly, helpful and flexible. Food was very good and priced well.

Stayed in March 2024

Towels small

Location-close to the city,not high rise building, live music & food/drinks until late, lots of parking

Stayed in January 2024

Property is relaxing. One day stay is not enough. The suite has a very american vibe. We requested for Birthday decor to surprise my mom and bro and they prepared beyond our expectations. 👏🏼 The place has no room, 2 single beds are on the hallway to balcony, queen size bed at the living area and you can request for extra mattress.

Stayed in March 2024

Couple of things that didn't quite hit the mark. Our shower took about 15 or 20 minutes for hot water to come, but when it came through, the water was hot and plentiful. The first time we used it we thought that there wasn't any hot water but the staff were very quick to sort it out for us. The taxis in Baguio were not familiar with this hotel (I think most of the people staying had their own transport) but when we told them it was very close to the Botanic Gardens (in fact just across the road) there was no problem. Sometimes during the day taxis were hard to hail as they already had their fares going into the centre. At night the main road became a one way system and this added a lot of time to the journeys into town. We liked to sleep early, but the hotel entertainment was clearly audible, though it didn't continue very late; not long enough to disrupt our sleep.

We booked the largest double room which was still small, but adequate. It was situated on the ground floor with a couple of steps to get down to the room. It felt that we may have been in converted outhouses attached to the main hotel. Breakfast was a buffet with plenty of choice for Filipino Asian and "Western". Eggs were cooked as they were ordered and the chef was really organised and quick. The restaurant was a great feature and felt like travelling back in time to a 1930s hunting lodge. Staff were very attentive and quick without intruding. We had a meal in their restaurant the night we arrived (13th February), and were taken aback by the enormity of the servings. Appetisers were like a full meal enough for two people, (we had ordered one each), and the cake portion was huge, which meant we ordered too much (this is not a complaint). The grounds were a nice sitting area for relaxing and far enough away so as we were not aware of the busy main road close by. We admired the wood and stone architecture of the main facade full of 1930's period character. The location was close to Wrights Park, the Mansion and John Hay Camp, in one direction and the centre of Baguio and Burnham Park in the other, but the Botanic Gardens were literally right on the doorstep. The hotel let us leave our luggage after we had checked out so as we could spend our last day with more sightseeing before we left Baguio bound for Manila in the early evening. We enjoyed our time here.

Stayed in February 2024

Room for 2 persons is a bit small

Breakfast buffet is just ok

Stayed in February 2024

The only thing missing was the air condutioner. When you want to be in the room it is very hot during the day as there is no air conditioner. Some device brings in the air from outside but still air is hot outside during the day. In the night however, as there is very cold outside (17-19 celcius) you can sleep very well without a/c !! It is actually the first place in the Philippines where we could sleep without airco:)

Very nice old romantic style House far from the noise of the city but still close to it. Rooms are huge . The price is very reasonable . The restaurant is nice and their food is also reasonably priced and very delicious as well !! The staff is also very nice:)

Stayed in February 2024

Nothing in particular.

The location of the place ,nice view and very clean.Staff are nice and accommodating.Love the food.

Stayed in February 2024

Location of the room. No ventilation

Location of the hotel

Stayed in January 2024

None

The location is near the church and botanical garden. You can also easily walking near Baguio Country club.

Stayed in February 2024

None

I loved the view from our room (M8). The sunrise was awesome.

Stayed in February 2024

Relaxing place to stay

Stayed in February 2024

there is no hair dryer in the bathroom but it's ok the rest are well provided.

The food is delicious , the staff are friendly and the room is wide and comfortable for the family.

Stayed in January 2024

We didn’t get as much fresh air in our room

The location

Stayed in January 2024

Unresponsive contact/mobile number

Very accessible

Stayed in January 2024

Breakfast was a bit late. At 7a.m., food are not yet complete. No hot chocolate as option for non-coffee drinkers like me. There were only a few food options, they could add more. Room rates are a bit pricey.

Clean sheets and towels. Good location - near the Botanical Garden. Staff are kind and honest, they even bothered to inform me that we left something in our room. We enjoyed The PinesView Suite although it was a bit hot inside the room during our stay. There is a specific parking slot for those who reserved the TPS, so parking is not a problem even if you leave the hotel with your vehicle at any time.

Stayed in January 2024

Limited food to choose from breakfast foods

Stayed in December 2023

location

Stayed in January 2024

The noise of the people after 22:00 pm. They were still there giggling the whole night and drunk. And made Pee the men at the back of the Kiosk. The foods is everyday the same. We prefer when everyday different.Like one week menu different. A little more smiling with the staff. They never smile at all and no greetings. Better to make the dining a little brighter Color.So dark maybe change of atmosphere. The cars are noisy at night time.

We loved our location in Sweet Room. Views of the garden and Pine Trees. Rooms are clean. Tidy.

Stayed in January 2024

Our room is large for 4 people.. Very clean and tidy. Beds and pillows are so comfy. Towels looked brandnew…toiletries and slippers are provided… breakfast is great! They even provide us with free sumptuous “Media Noche”! All the staff are so accommodating. Over all experience is great! Will definitely stay in this hotel again. 5-star hotel experience. Higly recommended.

Stayed in January 2024

The food selection is somehow limited which is a downside considering that there aren't a lot of restaurants in the area.

Good location, away from busy areas but still accessible by car, commute and even by foot. The place is quiet and ideal for people who wants to relax. The staff are very kind and accommodating.

Stayed in December 2023