KM 58 West General Emilio Aguinaldo Highway Tagaytay City, 4120 Tagaytay, Philippines
#32 of 47 hotels in Tagaytay
Guests' ChoiceBased on 325 hotel reviews
7.2Cleanliness
7.2
Comfort
7.3
Location
9.0
Facilities
6.8
Staff
8.3
Value for money
7.0
Free WiFi
6.9
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End of dialog contentReviewed: 2 May 2024
Jasper
Philippinesthe staff
Stayed in February 2024
Reviewed: 29 April 2024
Mary
United StatesThe lighting of would flicker for one lampshade so we just left it off. The wifi would intermittently turn off so I would have to ask the front desk to rectify more than 3x throughout the stay.
The variety of breakfast was welcome as well as the layout of the rooms and view of the lake.
Stayed in April 2024
Reviewed: 27 April 2024
Ardie
United StatesThe room and its fixtures is a bit dated that needs some upgrading
Location
Stayed in April 2024
Reviewed: 15 April 2024
Prestine
United StatesThe on going construction on the 8th floor. My room is on the 7th floor. Also the internet I wasn’t able to use it.
I like that they have a balcony. View is superb.
Stayed in April 2024
Reviewed: 7 April 2024
Xenia
PhilippinesNoise pollution from the road and nearby bar plus the old room smell/musty upon entering the suite
Great location
Stayed in April 2024
Reviewed: 25 March 2024
John
PhilippinesSome areas show signs of wear and tear needs some care and fixing to help elevate the experience further. But overall our stay was nice and comfortable.
The location and facilities are great for its price. Rooms and dining area doesn't feel cramped.
Stayed in March 2024
Reviewed: 9 March 2024
Cynthia
AustriaIt wasn’t very clean. I had to call the reception to send someone to sweep the floor and countertop and walls had ants crawling everywhere due to bits of food from the previous guests.
Very nice view, excellent breakfast selection, staff were friendly.
Stayed in January 2024
Reviewed: 26 February 2024
Sandip
Philippineswifi is very poor, speed is very low
Good location, friendly staffs, close to mall and lake view rooms
Stayed in February 2024
Reviewed: 16 February 2024
James
CanadaI loved the view, the staff were excellent, a very comfortable stay!
Great v
Stayed in January 2024
Reviewed: 16 February 2024
Joseph
PhilippinesThe rooms were not as polished and new as they appeared in the advertising on Booking. The paint was old, the CR was dark and dingy. The furniture was old looking.
The location was centrally located and views were magnificent. The staff were also attentive, professional, and friendly. The bed was clean and comfortable.
Stayed in February 2024
Reviewed: 15 February 2024
Rowena
PhilippinesFurnitures & fixtures need upgrade
The property is very pet friendly
Stayed in February 2024
Reviewed: 31 January 2024
Liam
United KingdomNeed refurbishment and the seals on door very poor so hard to sleep at 1am from the bar / restaurant loud music
Great views
Stayed in January 2024
Reviewed: 28 January 2024
Roland
PhilippinesWi-fi from the room fluctuates from time to time. The pillows on the bed could have been more snug for better sleep. Noise from the next room can easily be heard especially at night.
Room provided was clean. Hotel is walkable to the nearest supermarket and some restaurants. A water dispenser was available at our floor. The view from the room is what sells the stay. Value for money if you're looking for a room with a view but not too expensive.
Stayed in January 2024
Reviewed: 28 January 2024
Thi
VietnamThis is not for light sleeper since it's in crowded area and soundproof system is not that good
Good location, helpful and polite staff, lake view.
Stayed in January 2024
Reviewed: 26 January 2024
Maria
CanadaWith the price per night room is a bit outdated
Breakfast spread is wonderful
Stayed in January 2024
Reviewed: 23 January 2024
Jacqueline
PhilippinesI like the location, I didn't like the hoter interior It's outdated already. TV is useless.
Stayed in January 2024
Reviewed: 22 January 2024
Josephine
PhilippinesWe’ve waited quite long for our rooms thinking it was long been booked/ reserved. Good thing reception personnel were accommodating and gave us freebies during our stay.
The room and the location is perfect. Walking distance to most restaurants and coffee shops. Ideal loaction for a staycation.
Stayed in December 2023
Reviewed: 13 January 2024
Ramon
PhilippinesIt is very hard to communicate with the hotel. All the published numbers in google, booking.com, etc are not responding. They even sent this Great Experience Survey - when you click on it, it's a dead link. There's something wrong with their communications system. Secondly, we booked a suite - the TV in the suite is not even connected to anything.
The location was excellent
Stayed in January 2024
Reviewed: 26 December 2023
Marie
United StatesQuite outdated. I had no cable TV, my hair dryer did not work. No ample storage for clothes. You have to ask for an iron, a safe it was not already in the room. Quite steep price for a small latte, more expensive than Starbucks.
Close to Robonson mall, it has a Starbucks close by. Bed was comfy, clean very big hotel. Has restaurant inside. A pool and spacious and inviting lobby. Food was good, a lil bit of a wait.
Stayed in December 2023
Reviewed: 20 December 2023
Zafra
United StatesThe vie of Volcano and closer to shopping and Restaurants.
Stayed in November 2023
Reviewed: 19 December 2023
Anna
United Arab EmiratesThe view and selection of breakfast
Stayed in November 2023
Reviewed: 17 December 2023
Maria
PhilippinesThe room is not clean when we arrived, our request for housekeeping were delayed
the location and view from the hotel was good it met our expectations.
Stayed in December 2023
Reviewed: 15 December 2023
Ian
United StatesBathroom could use updating.
Great location, but room was just decent.
Stayed in November 2023
Reviewed: 13 December 2023
George
PhilippinesNeeds cleaning and upkeep.
Location
Stayed in November 2023
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