To my regret,walls are not enough sound-proof. You can hear the neighbours talking quite clear. We expected that in hotel of such level slippers would be included.

The hotel is located right in Intramuros, which was perfect for exploring nearby areas, the National Museum of Fine Arts,and the objects in Intramuros. The lobby is beautiful. The room was comfortable,nice and clean. The breakfast served in one of the restaurants was abundant and tasty. There is a rooftop restaurant also which was quite popular in the evening. After checkout we spent some time in their Italian pizzeria - very happy with the pizza there.

Stayed in April 2024

Staff at reception seemed unsure. Did not portray confidence. Intramuros has very little going for it. Old, crumbling and dirty. No restaurants or bars in the walled city, had to use Grab to get anywhere else in the city.

The room was clean and bed pretty comfortable. Aircon worked perfectly on 40 degree days. The men opening the reception doors were very polite and always smiled

Stayed in May 2024

Staff were excellent!

Stayed in April 2024

The room felt smaller than it looked in the photos. For the price, I felt that the rooms should have been nicer. The breakfast was okay but not the best hotel breakfast I have had.

The staff were very nice and the lobby/hotel facilities were also well renovated (though the rooms could have used some updating).

Stayed in April 2024

The location. It is right inside intramuros and within walking distance to Casa Manila and San Agustin church.

Stayed in April 2024

It is not 4 stars hotel

Location was realy good

Stayed in April 2024

The tv channels are just local tv, if at least make it a smart tv then we can connect our devices and watch netflix.. Most of the time we wanted to watch tv in the room and rest cause we came from a very busy environment but we cant watch anything because my child do not understand Tagalog and most of the channels are local channels, we end up watching on my mobile only.

The diverse dish of the breakfast on each day, i like how polite the staff are and how fast they attend to our request.i like that the room was cleaned everyday.

Stayed in April 2024

The breakfast could have had more varieties of food. The hot water was not very hot.

The best hotel with decent price in the Intramuros area. The rooms were decent, the staff was nice, and the food was fine.

Stayed in March 2024

One of the blinds were broken so we couldn't see the view, but it's really a small thing

Great location as we wanted to see the museums and Intramurous. Lovely clean rooms, good breakfast, amazing staff.

Stayed in March 2024

Rooftop restaurant and panoramic views.

Stayed in February 2024

Bathroom tiles could be looked at however it did not impact the stay.

Great location for us wanting to explore Intramuros and surrounding areas. Dinner at the rooftop was lovely.

Stayed in March 2024

N/A

Good breakfast with variety of food. Great location. Rooftop facility was excellent. Service staff were wonderful, accommodating and helpful.

Stayed in March 2024

N/A

Helpful and very kind staff, they managed to offer us a room very early check-in( 9 AM). Very good food at the restaurants. Clean rrooms with view at one of the defense bastions.

Stayed in March 2024

Great location for exploring the Intramurous and surrounding areas.

Stayed in March 2024

Inability for us to go out in the evening (but this is not a problem of the hotel directly)

Very nice staff!

Stayed in February 2024

Poor breakfast Small room The bathroom could be cleaner & would need some maintenance Noisy during the night and especially in the morning (like for us, for many tourists , it is a tranzit hotel so you have a lot of movement , people that goes or come from the airport)

Good location. A good hotel for one or two nights , for tranzit Manila. Basic hotel Very nice roof top bar/restaurant.

Stayed in February 2024

On the rooftop restaurant, service is not very good. It is slow, the staff bring the appetiser at the same time as the main meal (how can you eat both?), they don't really pay attention to their customers and red wine is chilled in an ice bucket! Much more training is needed, I think.

The staff were brilliant when I lost an important document. Full marks for the support that they provided.

Stayed in January 2024

Only one key card was provided. We had to take out the key card from the slot for electric power everytime we went out. Since the room windows face the afternoon sun, it took long for the room to become cool.

The food, athough a bit pricey, was very good. I loved the Sky Deck and the view from the top.

Stayed in February 2024

Nothing to complain about.

In intramuros itself and only 20 minutes away from NAIA airport. Nice comfortable rooms, buffet breakfast, love the rooftop restaurant. Great staff !

Stayed in January 2024

We hosted a family gathering there , did Breakfast lunch and dinner together over three days , We would have enjoyed some variation of menu selections

9 Spoons Restaurant excellent setting for our family gathering

Stayed in February 2024

No fitness facility

Lovely staff who listened to my requests

Stayed in January 2024

Hotel hallways are too hot

Staff!!!!

Stayed in January 2024

The air conditioning makes noise, and it was hard getting the right temperature in the room.

Breakfast choice was great, and staff were friendly. Views of the city, especially at the roof top restaurant were a nice touch to see the sun setting. Prices here are that bit more expensive than if you were to eat outside. We had a corner room which I enjoyed, and it was a nice space and bathroom. The location was also close to cultural sites like the San Augustin Church, Fort Santiago and a 15-20min walk to the National Museum of Fine Arts and the Anthropology Museum. It is also a quick taxi ride to Binondo - China Town.

Stayed in January 2024

Requested room service for some items which never arrived Didnt have any group tour options (just expensive private tours) No alternative milk options for vegans

Clean and comfortable beds - loved the soft pillows! Rooftop restaurant and bar 24hr reception Friendly staff very respectful Location in the old town intramuros Great restaurant on site with a vegan option Breakfast was good

Stayed in December 2023