Aleja 3 Maja 51, Krowodrza, 30-062 Kraków, Poland
#28 of 267 hotels in Kraków
Guests' ChoiceBased on 3180 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.7
Facilities
9.4
Staff
9.1
Value for money
9.1
Free WiFi
8.7
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End of dialog contentReviewed: 3 May 2024
Janet
United KingdomThe pool didnt open until 9am and closed at 8pm - a bit earlier opening and/or later closing would definitely be helpful
Pretty much everything. Staff very professional and helpful
Stayed in May 2024
Reviewed: 3 May 2024
Evelyn
FinlandThe pool and the balcony
Stayed in April 2024
Reviewed: 2 May 2024
Seada
United Arab EmiratesRoom service took forever to send us complementary water when we asked.
Clean, modern, and serene environment. We loved everything. Will definitely comeack if ever we tavel to Krakow.
Stayed in April 2024
Reviewed: 2 May 2024
Thomas
United KingdomThe hotel was probably the best hotel I’ve ever stayed in. The decor is amazing and the staff are so friendly. The pool and spa is 10/10 couldn’t fault it.
Stayed in April 2024
Reviewed: 2 May 2024
Anssi
Finlandnone
Everything was great and as expected
Stayed in May 2024
Reviewed: 1 May 2024
Molly
United KingdomThe property was beautiful, clean and more than we expected. All of the staff were lovely and super helpful. The location was great and the tram station was just outside the hotel. Overall, we had a fabulous stay and will definitely be returning!
Stayed in April 2024
Reviewed: 30 April 2024
Klaudyna
IrelandLoved everything ❤️ Beautiful hotel, very friendly & proffesional staff, excellent service at the restaurant and delicious food, rooms are spotless clean, convinient location, great swimming pool, good breakfast selection.
Stayed in April 2024
Reviewed: 30 April 2024
Lyndsay
United KingdomThe mattress and pillows were a little too soft for our preference, but this is a very minor negative.
When we arrived we were told that our room had been upgraded free of charge, which was a lovely surprise. The room was beautiful with a balcony to sit out on (if only if had been warmer weather we would have been able to sit out). The hotel location is about 30 mins walk into the Old Town, but we took Ubers most days. There was a small shop around the corner which allowed us to pick up a few bits and pieces, and some food tracks right across the street. On our first night we decided to have some drinks in the hotel and listen to the live music, the bar staff were very attentive and even suggested some cocktails for me to try. We booked a spa treatment prior to arriving, the treatment was so relaxing and well worth it. The pool was crowded and we didn't stay too long, but this was our choice. We only had breakfast in the hotel one morning, and it was beautiful with a large selection to hot and cold foods.
Stayed in April 2024
Reviewed: 30 April 2024
Lewis
United KingdomThe location was perfect for us not being too far out the city center and easy transport to get there, the rooms was fantastic and the cleaned superbly, the spa and swimming pool was fantastic and the staff was hugely helpful when our trip got cancelled and helped us to book another trip
Stayed in April 2024
Reviewed: 30 April 2024
Cristian
NetherlandsNA
Very clean, large rooms, quiet place.
Stayed in April 2024
Reviewed: 29 April 2024
Michaela
Czech RepublicThe SPA was bit crowded - no free spots to lay down, and it was rather for fun then relaxing (lot of kids etc).
Super nice hotel at great location :) the room was well equipped, clean and quite. The location was perfect and the staff was super nice. I liked the free coffee and little Levander sacks at the lobby.
Stayed in April 2024
Reviewed: 29 April 2024
Kathryn
United KingdomNothing
The hotel feels brand new. So lovely and clean, really nice rooms and excellent facilities
Stayed in April 2024
Reviewed: 26 April 2024
Magnus
NorwayThere was no hand sanitizer available at the hotel breakfast! This should be standard when serving a buffet so we had to buy this ourselves.
Excellent rooms and extremely clean hotel in general. Amazing staff, and the breakfast exceeded all expectations :)
Stayed in April 2024
Reviewed: 26 April 2024
Dawid
United KingdomBig rooms nice and clean. Loads of seating areas in lobby
Stayed in April 2024
Reviewed: 25 April 2024
Meesha
United KingdomNothing
Beautiful
Stayed in April 2024
Reviewed: 25 April 2024
Gosia
United KingdomStrange smell of water in the shower room.
Swimming pool, big room, amazing balcony, breakfast, location, friendly and helpful staff.
Stayed in April 2024
Reviewed: 24 April 2024
Stuart
United KingdomBeautiful, modern & clean
Stayed in April 2024
Reviewed: 24 April 2024
Vicky
United KingdomHotel interior is gorgeous, rooms are lovely, spacious and comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Eliška
Czech RepublicOnly a little step on a hospitality level to the absolute perfection. Some information in the room (e.g. award for not using a cleaning service) was a bit confusing.
We enjoyed our stay very much. The hotel has a great location, amazing food (breakfast and dinner as well!), great room facilities and overall a nice vibe.
Stayed in April 2024
Reviewed: 24 April 2024
Brukalo
United StatesThe drinks are a bit overpriced.
Quiet, clean room, excellent food.
Stayed in April 2024
Reviewed: 24 April 2024
Ella
United KingdomVery modern and clean.
Stayed in April 2024
Reviewed: 24 April 2024
Caitlin
United KingdomNothing!
Staff were very friendly and always happy to help, both the room and communal areas of the hotel were incredibly clean. Great facilities and lovely breakfast. Location is further out of the center but public transport is very close and we also could get a bolt for only £2! Would definitely recommend a Balinese massage too
Stayed in April 2024
Reviewed: 24 April 2024
Louise
United KingdomVery helpful staff and friendly
Stayed in April 2024
Reviewed: 23 April 2024
Niomi
United KingdomNothing.
Very clean upto date and lovely staff.
Stayed in April 2024
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