10 euro for parking for hotel guests 😢, furniture too old, like that its minimum 30 years old. Rooms on photos are much better than in life. The bed was not professionally prepared, like that somebody used it before the guest (look at the photo)

Good breakfast

Stayed in May 2024

Breakfast could be better for a 4* hotel. Rooms without blinds for the light.

Good swimming pool and spa area. Clean room. Excellent location. Parking space.

Stayed in May 2024

The reception staff should explain how housekeeping works. We were able to request anything we needed. I later discovered that there was a switch to request cleaning. It would be helpful if someone could still collect used towels or empty the bin, but I assume that's why there's a switch for that. So, it's important to let guests know about it.

The room was spacious and equipped with all the necessary amenities for a comfortable stay. The breakfast buffet was superb, offering a wide variety of options. We did not get the opportunity to try the restaurant's menu, but upon perusing it, we found it to be quite interesting. The car park is conveniently located on the side, but an additional fee is charged for parking. The breakfast staff was delightful and provided excellent service.

Stayed in May 2024

The room seems slightly dated but still okay, the bathroom has been renovated, the single bed seems quite narrow but once you sleep in it it is okay.

Breakfast is very extensive and very good, we were five friends and no one said a wrong word about the breakfast, the staff is very friendly and helpful, I called the reception for extra pillows and this was arranged within 10 minutes. The swimming pool and wellness area is great, the pool has the ideal temperature for me. I chose this hotel partly for its location, so quite short (2km) from the national park and about 1.5km from the center, I will definitely come back here.

Stayed in April 2024

Paid parking, although it’s only around $10

Friendly staff and affordable prices

Stayed in April 2024

It's been great. We were given a room over the river, it was very nice to sleep to its sounds. The room was big enough, very clean, bathroom accessories, slippers, bathrobes, mini bar, water. Special thanks for breakfast: it is rare to find such a varied breakfast, different kinds of fish, vegetables, meat for every taste, hot dishes, fruit, desserts - it was very tasty, we could not stop, but it was impossible to try everything because of the large number of positions =) The spa is not big but there is enough space for everyone, nice pool, hammam and dry sauna.

Stayed in April 2024

Do not forget to prepare for swimmingpool in your room. The swimming pool area is not very large and is missing standard equipment so it is hard to change there. Ex. There is no bench in the changing room, no sink, no hangers for towels. Also you can not wear hotel slippers there, the floor is wet and you are going to slip like on ice.

Great, great kitchen and bar. It is worth to drop by for for dinner or refreshments on every occassion. There is very nice water in the swimmingpool. Very polite and helpful staff.

Stayed in March 2024

We had to pay 10€ per night for parking in the hotel car park, the night before we left the pool guard scratched our parked car in the hotel car park and after all she said, she did not have to tell us that she scrathed our car, because we would never find out? Like what the hell? We paid for the carpark where are cameras included, thinking the car is safe and then she tells us this? So in the end we must be lucky she told us, she damaged our car? Staff of the hotel in paid car park? Outrageous. I spent an hour filling paperwork about the accident and next day she called me on hotel phone,that she wants to see me and to make a deal? We had to go to SPA to find out she wants to pay us cash and not claim through the insurance and after consultation with my mechanic, he said the repare would cost 150€, she tried to offer us a half for her mistake. In the end we left and happy to finally leave the hotel as this experience ruined the whole trip and stay in that hotel.

All nice and neat. Good breakfasts, tasty restaurant on site, liked the SPA warm water in swimming pool was top, steam sauna also available.

Stayed in March 2024

Everything was good

Stayed in March 2024

Beds for kids are not very comfortable (folding beds) only. Kids under 14 years old are not allowed to sauna or steam room even with parents. Kids under 14 years old are not allowed to spa area without parents. Private parking lot costs additionally 40zlots per day and it was not mentioned in booking.com

very good breakfast, good spa area

Stayed in February 2024

Breakfast could cater for more English people

Shower

Stayed in January 2024

nice hotel, good breafkfast, friendly staff, nice small SPA

Stayed in January 2024

A very good hotel with a nice wellness area

Stayed in December 2023

Excellent breakfast. Great location close to Krupówki and Kuźnice. Free access to sauna, jacuzzi, and pool

Stayed in November 2023

In pool to much water on groundflour... And lifeguard do nothing... Just sit... 😟

Breakfast was top, comunication ok...

Stayed in November 2023

• 🏠 The rooms and the entire structure need to be refurbished. We're not anymore in 2001 • 🛏️ Bed is comfortable and large but one small pillow as only choice does not look customer friendly • 👶🏻 In some moments of the day the relax area is invaded by screaming children and what should be relaxing it becomes an amusement park

• 🧖🏻 Sauna, swimming pool, jacuzzi • ☕️ Breakfast. Quantity & quality • 👩🏼‍💼 Staff. Kind and helpful • 💰 Very good value and service for the price

Stayed in August 2023

breakfast and pool

Stayed in August 2023

Can’t think of anything!

Really clean, good location, fabulous Spa. I had the best Spa treatment by Kate. She was amazing! Great view from the room balcony. Room was spacious. Breakfast buffet was a good choice

Stayed in August 2023

The room was comfortable and spacious (it was Double ....that's probably the reason ;) ) - a lot of storage space and places to put the open luggage on - instead of just lying it on the floor - the heated floor in the bathroom was very pleasant ! - the view from our 4th floor room were green trees with a river flow sound

Stayed in August 2023

Everything.

Stayed in August 2023

Good nice hotel, At walking distance from the national park, so no need to use additional transportation.

Stayed in July 2023

I bokked too many rooms when I bokked it it said free cancellation. Then when I tried to cancel room they did not refund me and said it was no cancelation policy.

Hotel is in good location. Clean and nice.

Stayed in July 2023

Great hotel! We will come back for sure! Food was perfect!

Stayed in June 2023

It was lovely, cosy, clean and the breakfast was delicious, thank you to the chef I would love to come back

Stayed in June 2023