perfect breakfast!

Stayed in April 2024

No number on our door,it is room 100 ,took time to find it .

Great location,helpful and friendly staff ,great breakfast,old charm hotel.

Stayed in May 2024

Nothing

Such a lovely hotel could not fault anything , room was spacious and luxurious , dressing gowns and slippers were a lovely additional bonus

Stayed in May 2024

Nothing

Just AMAZING 👏

Stayed in April 2024

I can honestly say that I don't have any negatives.

Beautiful old building. On outskirts of historic centre. Directly opposite the Czartoryski museum (recommended) and very close to the Barbakan. Easy 5 minutes walk to main square whilst being clear of the stag dos.

Stayed in March 2024

There was nothing my wife and I could fault at this hotel. It really enhanced our 3 day visit to this magnificent city.

This hotel is simply fabulous. Plenty of sophisticated charm, excellent sized rooms, polite staff and located perfectly in the old city. English was widely spoken. We arrived 2 hours before the official check-in and because our room was ready we were made welcome immediately. The exercise room was just right for a simple work-out and the generous breakfast was magnificent.

Stayed in April 2024

Warm welcome, beautiful hotel, perfect location, great breakfast buffet.

Stayed in April 2024

Nothing.

I never write reviews but this hotel was like a dream. Beautiful hotel style makes you feel in a different time set, nice location, my room was huge, they even greeted me with desserts in the room. Breakfast really good with buffet and A la carte dishes. Stuff really nice and willing to help.

Stayed in April 2024

Nothing at all but I did think the 'buffet' breakfast area was very cramped and the selection was not great. The food ordered from the breakfast menu was excellent. The one coffee machine was a pain as there was always a queue and it took a while to get the coffee from the machine.

Location, standard, staff, were all excellent.

Stayed in April 2024

No issues.

Well presented "old" hotel about 10 minute walk from the train station (which was our mode of transport). Very spacious and comfortable suite. Pleased with the breakfast and also dining facilities. Excellent reception staff during our stay. Good location for walking to the main square.

Stayed in April 2024

There are some maintenance issues.

Professional staff..

Stayed in April 2024

It was all perfect. However would have liked the bar to have been open during the week.

Amazing staff, very clean rooms. The complimentary glass of champagne was also very welcome.

Stayed in April 2024

great location wonderful reception excellent breakfast

Stayed in April 2024

The staff were extremely helpful and friendly. They greeted me as if I was a long lost friend. The breakfast was excellent along with the services. The location was spot on! Would stay there again..

Stayed in April 2024

Lovely building. Good sized and very clean rooms. Nice quiet location but close to the old town. Good breakfast and friendly staff.

Stayed in April 2024

Some rooms might have an excessive amount of doors between the ambients and these could often be in the way when moving around.

The hotel is in an ideal location right in the centre of Krakow, a few minutes walk from the trams stop and the main train and coach station. The staff is young yet very professional and polite. From the front desk to the breakfast to the room service, everyone will make you feel at home and cared for. The rooms are in fact suites, very spacious and provided with two TVs and all possible amenities, including a nespresso machine with pods. Breakfast buffet has a great variety of sweet and savoury choices, both local and not and the few a-la-carte items are incredibly well presented an executed. The hotel feels spacious, cosy and very quiet.

Stayed in April 2024

Nothing

Style. Decor. Friendly. Relaxed. Rooms. Staff 100% fantastic

Stayed in April 2024

Nothing!

A lovely hotel, elegant and calm, in a perfect location, with charming, courteous, helpful, and endlessly patient staff.

Stayed in April 2024

My only (small) suggestion is that the bathroom accessories could be improved - no moisturiser in the room!

The location of the hotel in the Old Town is excellent. The breakfast is excellent. The staff are very helpful.

Stayed in April 2024

Staff at breakfast were so miserable. Slow poor service

Location was in a fantastic spot. Bedroom was huge and had all that we needed and more

Stayed in March 2024

The gym was not really up to to the standard of the rest of the hotel.

The hotel was elegant and spotlessly clean. The location was absolutely ideal and the staff very helpful.

Stayed in April 2024

Nothing

High quality hotel. Spotlessly clean, big bathroom with lovely shower and bath. The room was really spacious and very high quality. The staff were super attentive and very friendly.

Stayed in April 2024

We had an upgrate on our room and it was lovely. Very good bed and very clean

Beautiful hotel in great location

Stayed in April 2024

Cap of complimentary water bottels at rooms were open and filled from tap I guess…

Excellent staff, perfect location, delicious breakfast with secco and special omelette choices…

Stayed in April 2024