Maybe a dental kit.

Very comfy bed with an upgrade atvthe 6th floor and free drinks.Lovely.

Stayed in May 2024

On arrival we got upgraded as a guest of the day, which was a nice surprise!

Stayed in April 2024

Nothing everything was great. We didn’t get the room we booked but got an upgrade instead so we were happy.

Excellent food/breakfast the kids got welcome plush toys really well stocked room (shower gel and shampoo separate, toothbrushes, slippers, juice in mini bar etc)

Stayed in May 2024

just only aircon maybe i didnt know how to operate

LOCATION WAS GREAT,ROOM WAS NICE AND COZY with the COLORS and BREAKFAST was GREAT

Stayed in May 2024

The room was not ready upon check-in. Checked in later than expected.

great breakfast! good location.

Stayed in March 2024

Nothing to complain

All was OK, as expected

Stayed in April 2024

First, the location, beside a mall with restaurants and groceries and the Central Train Station which is 300 meters if passing through the mall. Second, the room size is big and can accomodate 2 people comfortably and the bed was really comfy. The toiletries were good and I can use without any issues. Third, they provide free water with options of sprkling, slight sprakling, still water and hot water which is a plus since it saved me money form buying water. Fourth, the staff were very helpful. I need to purchase train tickets to several places and he kindly directed me to the proper website so that I dont need to visit the station. Checkout was fast.

Stayed in April 2024

s.o.

some rooms might need mainatenance (washing sink, shower, carpert, cupboards)

Stayed in April 2024

Very convenient location just next to the central station. Staff extremely helpful and competent. Tasty breakfast and dinner. Very comfortable bed.

Stayed in April 2024

It’s not five or four stars feel like, old facilities, needs asap refreshment

Very central, nice staff

Stayed in April 2024

They don’t have some body to take your lagged you have to take it by your self, they have parking but it’s expensive we park our car in the public spot and it was much cheaper

The location

Stayed in April 2024

Got a room upgrade, and everything was comfortable. Very good breakfast.

Stayed in April 2024

Less variety of breakfast and too crowded because there was an event held on the hotel at the same day

The location and service

Stayed in April 2024

Needs to be renovated

8/10 family that traveled with us says. Exactly the same as we evaluated.

Stayed in April 2024

Folded beds could be more convenient and the hotel needs to make basic room renews, such as smell from the WC room.

I really enjoyed the staff members, the way they treated kids ( they were given toys). I like the location and parking area next to the hotel.

Stayed in April 2024

All was good. Good location, next to the Central Train Station. Helpful staff

Stayed in April 2024

The room is cozy, spacious enough, great Hotel' location

Stayed in April 2024

location, room

Stayed in March 2024

Very central location, easy to find parking opposite the hotel in the shopping centre underground carpark. Tram, metro and bus stops within 300m of hotel. Check-in was easy as was checkout. Clean and comfortable room. (Standard double room). Spartan, but spacious enough, functional, large screen TV,tea/coffee, bath/shower...typical for mercure. Hotel restaurant was pleasant, good staff, fast service, reasonably priced. All day service until late. ( 10pm). Bar until midnight.

Stayed in April 2024

Great location right next to the central station and zlotee mall and right in front of the culture palace, lovely staff! Really nice breakfast.

Stayed in March 2024

The room might be renovated.

Breakfast is excellent. Location is very comfortable. Stuff is very nice. Kids room is fool of different activities for every age.

Stayed in April 2024

Put additional basic needs like sleepers.. Additional glass and olates for our personal foods. .. Soap.. Disposable tooth brush and tooth paste. 🥰

Place

Stayed in March 2024

Everything

Stayed in March 2024

Bathroom wasn't as modern and high standard as the rest of the hotel or main part of the room. Towels were quite thin and largest ones were only towels, not bath sheets so would likely be too small to close around some guests. Shower screen was rigid and hard to manoeuvre around to put in the plug to use the bathtub. Stepping out from a wet tub onto slippery tiled floor didn't feel very safe. Pancakes had clearly been sat a while at breakfast as cold and going a bit hard. Some items were not being topped up very quickly even at a non peak time. 85PLN seemed quite expensive as standard price for breakfast. I was offered a discount but still didn't feel I got good value.

Great location 5mins walk from Warsaw central station and airport bus stop or buses to the old town. On a side street so some noise protection although soundproofing also seemed good. Friendly, helpful and efficient reception staff. Large luggage storage room available free of charge. Refillable water bottle provided which could then be filled from dispensers in the corridor. 3 lifts so one was always available virtually instantly. Good sized room. I expected a queen bed but it looked bigger. Didn't use the TV much but it was massive and seemed to be reasonable choice of channels in various languages. My room was at end of corridor, furthest from the main road so I wasn't disturbed by any noise. Good choice at breakfast- batter provided next to a waffle maker, fresh fruit, bread loaves, bread rolls, pastries, cold cuts, yogurt and hot options e.g eggs, sausages (although only hot dog style)

Stayed in March 2024