ul. Szujskiego 5, Old Town, 31-123 Kraków, Poland
#81 of 270 hotels in Kraków
Guests' ChoiceBased on 392 hotel reviews
8.9Cleanliness
9.2
Comfort
9.0
Location
9.5
Facilities
8.8
Staff
9.4
Value for money
8.9
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End of dialog contentReviewed: 22 May 2024
Amanda
United KingdomThe choice for dinner is limited which is why we did not have dinner in the hotel. Queue for coffee machine at breakfast. They could provide a second coffee machine.
Reception staff were very friendly and helpful. Bottled water provided daily. Great breakfast with everything you'd want with a choice of hot and cold food. Nice patio area to have a drink. Great location very close to the old town. Great air conditioning in the rooms
Stayed in May 2024
Reviewed: 28 April 2024
Robert
LithuaniaThe double bed is too narrow for two persons. There is a risk to wakeup on the floor😊
Location, cleaness, staff, service, breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Ggian
GreeceThe hotel was very nice, close to the old town. The hotel staff was very kind and helpful throughout the whole stay.
Stayed in March 2024
Reviewed: 3 April 2024
Colin
IrelandGem of a hotel. Central to the Market Square and Old Town in a quiet street. Very clean, spotless, with very helpful and attentive staff during our three night stay. Definitely more than a three star. Rates are excellent, too. Faultless hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Hemant
NorwayThere were some communication challenges
The location of the property is good and its value for money. There were few challenges with description on the Booking website vs facilities provided at the property. It was discussed with the property manager to fix it. Overall good place to stay at krakow.
Stayed in March 2024
Reviewed: 21 March 2024
Samo
MontenegroRoom was a bit on a small side. Main bed could also be bigger and more comfortable. If there are more people staying in the hotel it is hard to find a table to sit down for the breakfast.
I liked the location a lot. It is like 5min walk to the old town and even less to the tram station. Very friendly staff.
Stayed in March 2024
Reviewed: 15 March 2024
Lisa
United KingdomBreakfast - felt like cheap produce
Location was fantastic - really central. Rooms comfortable and spotlessly clean.
Stayed in March 2024
Reviewed: 17 February 2024
Grech
MaltaThe rooms were a bit small but we were out most of the time so it wasn’t really a problem. However, the beds were a bit uncomfortable but I guess it’s just preferences. Overall, I would still recommend this hotel!
The hotel was very well located and you can easily walk to the center and to other places. The breakfast was really good and staff was super friendly, they helped us book a tour to the Salt mines and also booked transfer for the way back to the airport. The rooms were also very clean.
Stayed in February 2024
Reviewed: 16 February 2024
Edward
MaltaDuring the night, some neighbours checked in at 2:00am and the noise they made woke us up. Also parking is not free and we had to pay a fee between 8:00am and 8:00pm.
All was perfect in this Hotel. We had to leave early morning and we had the breakfast paid for; we asked at the reception before and they provided a packed lunch for take away. The hotel is very close to the old town. Room was very clean and staff very helpful. Food at the breakfast was also great!
Stayed in February 2024
Reviewed: 26 January 2024
Carol
United KingdomNothing!
Very clean and modern bedrooms. Fab location just a short walk to the old town square. Good range for breakfast
Stayed in January 2024
Reviewed: 24 January 2024
Valentina
RomaniaWonderful with welcoming and helpful staff
Stayed in January 2024
Reviewed: 15 January 2024
Jessica
MaltaThe mattress was a bit hard!
The breakfast and dinner at the restaurant were good. We liked the room too and everywhere was really clean.
Stayed in January 2024
Reviewed: 10 January 2024
Danielle
United KingdomUnfortunately there is a big downside to the new rooms that have double beds, the bathroom has no walls, the walls are glass with a pretty decal of Krakow city on them so you can still see through the glass! They have a curtain that you can pull across outside one side of the bathroom glass for privacy, but you can still hear EVERYTHING, I love my husband, but some things in a marriage need to remain private haha! So we had to put the TV on to drown out bathroom noises, no big deal but we could do without that on a trip haha.
I love this hotel, this was my 3rd visit. Staff have always been amazing, polite & helpful with very good English. The location is excellent, sitting right next to a street of bars, restaurants & local food shops (Starbucks, and I recommend Mr Pancake), it has never been noisy of a night while I have visited. The hotel is a lovely short walk of around 5mins to Krakow Square. The rooms aren't massive but big enough for two ppl with plenty of clothes storage. They are newly decorated in a lovely modern style, very clean, reasonable sized and priced mini bar that you can also use as a fridge. The rooms were warm, flat screen TV on the wall with minimal English channels, which is fine as you're not there to watch tv. My views from the room have always been ok, either street view or courtyard. Full bathroom with walk in shower and plenty of storage and floor tiles seemed to be heated. The breakfast area is very pretty, the contential breakfast has always been amazing but have to say this time around it was ok, didn't seem as much option but we were also with fussy eatters. Hotel is great at booking trips and so easy to be picked up from the hotel for all trips. Hotel staff have always been amazing at communicating via email before we arrive, helping with questions, booking trips and booking our taxi from the airport.
Stayed in December 2023
Reviewed: 2 January 2024
Nikolas
CyprusFriendly and welcoming staff, they helped us with everything
Stayed in January 2024
Reviewed: 1 January 2024
Wilmer
United StatesBetter drinking water. Thank you for the complimentary water but the natural water tastes unnatural.
The breakfast was excellent! Lots of good food options to choose from. The location is perfectly located near lots of cafes, restaurants, Old Town, the castle and public transportation.
Stayed in January 2024
Reviewed: 16 December 2023
Michael
IsraelThe bathroom was a bit small, but we maneged ok.
Small and very clean hotel close to the old city. The staff was very welcoming and helpfull., Perfect breakfast We will come again when in Krakov. Perfect stay
Stayed in December 2023
Reviewed: 10 December 2023
Branop
SlovakiaThere is nothing to mention. Everything was perfect. Only small issue with a room window not properly being able to lock fully. All other was very well.
Very nice hotel receptionists, causy but modern style, beautiful rooms , with delicious breakfast and good location to city center.
Stayed in December 2023
Reviewed: 8 December 2023
Keith
IrelandThe staff in the breakfast room were a little slow and unaware of the needs of the guests.
The reception staff were exceptional with a warm and helpful welcome. Beautiful little hotel very close to the old town and market. Our room was spacious clean modern tidy with a perfect bathroom. Beautiful modern decor. I highly recommend.
Stayed in December 2023
Reviewed: 5 December 2023
Carmel
IrelandBreakfast needs more variation
Location was excellent and shout out to Beata who was very helpful and friendly and Konrad who helped organise tour tickets last minute for us.
Stayed in December 2023
Reviewed: 1 December 2023
Rafael
United KingdomNothing
Location Staff Comfortable Cozy Food
Stayed in November 2023
Reviewed: 28 November 2023
Valentina
RomaniaBeautiful location, welcoming staff, very comfortable lobby - I liked everything
Stayed in November 2023
Reviewed: 25 November 2023
Jackie
United KingdomLiked everything
Great location. Staff friendly and couldn't do enough to assist, booked trips and transfers and we're just great. Lovely comfy room. Fabulous break and would return to Hotel Logos without hesitation
Stayed in November 2023
Reviewed: 18 November 2023
Caroline
United KingdomBreakfast was a good choice for a continental breakfast and the restaurant was lovely
Stayed in November 2023
Reviewed: 16 November 2023
Justyna
PolandLovely hotel, close to main square - only few minutes walk through lovely streets, groceries store just round corner. . Nice and clean rooms, lovely staff, reception open 24 hrs, suitcase storage, nice breakfast, very reasonably priced. I would stay again.
Stayed in November 2023
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