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Reviews of Hotel Logos Kraków 3 stars

ul. Szujskiego 5, Old Town, 31-123 Kraków, Poland

#81 of 270 hotels in Kraków

Guests' Choice

Review score

Based on 392 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.9

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    A really lovely place to stay for many reasons.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The choice for dinner is limited which is why we did not have dinner in the hotel. Queue for coffee machine at breakfast. They could provide a second coffee machine.

    Reception staff were very friendly and helpful. Bottled water provided daily. Great breakfast with everything you'd want with a choice of hot and cold food. Nice patio area to have a drink. Great location very close to the old town. Great air conditioning in the rooms

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The double bed is too narrow for two persons. There is a risk to wakeup on the floor😊

    Location, cleaness, staff, service, breakfast

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The hotel was very nice, close to the old town. The hotel staff was very kind and helpful throughout the whole stay.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Top Marks Hotel Logos!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Gem of a hotel. Central to the Market Square and Old Town in a quiet street. Very clean, spotless, with very helpful and attentive staff during our three night stay. Definitely more than a three star. Rates are excellent, too. Faultless hotel.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Good.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There were some communication challenges

    The location of the property is good and its value for money. There were few challenges with description on the Booking website vs facilities provided at the property. It was discussed with the property manager to fix it. Overall good place to stay at krakow.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    All in all, it was a pleasant stay. Would go there again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Room was a bit on a small side. Main bed could also be bigger and more comfortable. If there are more people staying in the hotel it is hard to find a table to sit down for the breakfast.

    I liked the location a lot. It is like 5min walk to the old town and even less to the tram station. Very friendly staff.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Great hotel - choose non breakfast option
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast - felt like cheap produce

    Location was fantastic - really central. Rooms comfortable and spotlessly clean.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    8.0
    Lovely Stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were a bit small but we were out most of the time so it wasn’t really a problem. However, the beds were a bit uncomfortable but I guess it’s just preferences. Overall, I would still recommend this hotel!

    The hotel was very well located and you can easily walk to the center and to other places. The breakfast was really good and staff was super friendly, they helped us book a tour to the Salt mines and also booked transfer for the way back to the airport. The rooms were also very clean.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    We enjoyed our stay and it is walking distance from the old city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    During the night, some neighbours checked in at 2:00am and the noise they made woke us up. Also parking is not free and we had to pay a fee between 8:00am and 8:00pm.

    All was perfect in this Hotel. We had to leave early morning and we had the breakfast paid for; we asked at the reception before and they provided a packed lunch for take away. The hotel is very close to the old town. Room was very clean and staff very helpful. Food at the breakfast was also great!

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    Would definitely return to the hotel.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Very clean and modern bedrooms. Fab location just a short walk to the old town square. Good range for breakfast

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful with welcoming and helpful staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Fantastic stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The mattress was a bit hard!

    The breakfast and dinner at the restaurant were good. We liked the room too and everywhere was really clean.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Lovely, welcoming, clean, great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately there is a big downside to the new rooms that have double beds, the bathroom has no walls, the walls are glass with a pretty decal of Krakow city on them so you can still see through the glass! They have a curtain that you can pull across outside one side of the bathroom glass for privacy, but you can still hear EVERYTHING, I love my husband, but some things in a marriage need to remain private haha! So we had to put the TV on to drown out bathroom noises, no big deal but we could do without that on a trip haha.

    I love this hotel, this was my 3rd visit. Staff have always been amazing, polite & helpful with very good English. The location is excellent, sitting right next to a street of bars, restaurants & local food shops (Starbucks, and I recommend Mr Pancake), it has never been noisy of a night while I have visited. The hotel is a lovely short walk of around 5mins to Krakow Square. The rooms aren't massive but big enough for two ppl with plenty of clothes storage. They are newly decorated in a lovely modern style, very clean, reasonable sized and priced mini bar that you can also use as a fridge. The rooms were warm, flat screen TV on the wall with minimal English channels, which is fine as you're not there to watch tv. My views from the room have always been ok, either street view or courtyard. Full bathroom with walk in shower and plenty of storage and floor tiles seemed to be heated. The breakfast area is very pretty, the contential breakfast has always been amazing but have to say this time around it was ok, didn't seem as much option but we were also with fussy eatters. Hotel is great at booking trips and so easy to be picked up from the hotel for all trips. Hotel staff have always been amazing at communicating via email before we arrive, helping with questions, booking trips and booking our taxi from the airport.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Friendly and welcoming staff, they helped us with everything

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Loved the hotel and will stay there again if I find myself in Krakow.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Better drinking water. Thank you for the complimentary water but the natural water tastes unnatural.

    The breakfast was excellent! Lots of good food options to choose from. The location is perfectly located near lots of cafes, restaurants, Old Town, the castle and public transportation.

    Stayed in January 2024

  • Reviewed: 16 December 2023

    9.0
    Perfect stay inear old city of Krakov
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom was a bit small, but we maneged ok.

    Small and very clean hotel close to the old city. The staff was very welcoming and helpfull., Perfect breakfast We will come again when in Krakov. Perfect stay

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Logos hotel Krakow - Very pleasant stay.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing to mention. Everything was perfect. Only small issue with a room window not properly being able to lock fully. All other was very well.

    Very nice hotel receptionists, causy but modern style, beautiful rooms , with delicious breakfast and good location to city center.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Overall a fantastic stay with exceptional reception staff.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The staff in the breakfast room were a little slow and unaware of the needs of the guests.

    The reception staff were exceptional with a warm and helpful welcome. Beautiful little hotel very close to the old town and market. Our room was spacious clean modern tidy with a perfect bathroom. Beautiful modern decor. I highly recommend.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Would recommend this hotel. Very clean hotel and lovely staff
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast needs more variation

    Location was excellent and shout out to Beata who was very helpful and friendly and Konrad who helped organise tour tickets last minute for us.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location Staff Comfortable Cozy Food

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Wonderful
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location, welcoming staff, very comfortable lobby - I liked everything

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Liked everything

    Great location. Staff friendly and couldn't do enough to assist, booked trips and transfers and we're just great. Lovely comfy room. Fabulous break and would return to Hotel Logos without hesitation

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Lovely Hotel within a short walk to the square and good value for money
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    Breakfast was a good choice for a continental breakfast and the restaurant was lovely

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Lovely hotel and great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Lovely hotel, close to main square - only few minutes walk through lovely streets, groceries store just round corner. . Nice and clean rooms, lovely staff, reception open 24 hrs, suitcase storage, nice breakfast, very reasonably priced. I would stay again.

    Stayed in November 2023

Showing 1 – 25

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